Trusted Agent profile · London
★★★★★
662 reviews across 1 platform
4 Spring Street, London, W2 3RA
Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery pleased with the effort and great service we received from Loujain at Dexters Hyde Park. Thank you for helping us find the perfect flat!
Dear Abdelrahman, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent service, were very helpful with my search. Was dealing with Louajin and she helped me with everything I needed. Would highly recommend their service to everyone.
Dear Omar, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleIt’s been a pleasure dealing with the friendly and helpful Rosa Lopez, she managed to get us the perfect flat!
Dear Kelly, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Louise Smith Customer Relations Team
5/5
GoogleIt was a pleasure to have Jadasa Andjadiumi as Property Manager. Always very professional and helpful. Definitely a good experience.
Dear Martina, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great experience with Rosa - she was exceptionally warm and professional.PositiveQuality
Dear Stanley, thank you for your 5* review regarding Rosa in our Hyde Park & Bayswater office. We are pleased to read that you received great service and hope we can assist you in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleI had a very good experience in Dexter with my agent Rosa, very professional and proactive. Definitely recommended.PositiveQuality, Professionalism
Dear Pablo. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleAmazing service from Dexters Hyde Park! Special thanks to our agent Loujain for keeping us informed each step of the way! Highly recommended.
Dear Ibrahim, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleVery helpful and attentive team. Arron Shohet in particular really did his best to find me the perfect flat with all my requirements.
Dear Nadine, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleMatthew managed to find the most stunning property for us and has been helpful every step of the process. Definitely recommend! Smooth experience.
Dear Benyamin, Thank you for your review regarding your experience with our Hype Park & Bayswater Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat support from the Dexters team and Rosa for helping us find our dream flat.PositiveResponsiveness, Quality, Professionalism, Value
Dear Aiman. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Kind regards Louise Smith Customer Relations Team
5/5
GoogleGreat service from Matthew. Very responsive and did a great job finding us a placePositiveResponsiveness, Quality, Professionalism, Value
Dear Adesina, Thanks for the great five star review, I am pleased to hear you have received a great service from Matthew and the team. Enjoy your new home. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThe overall experience had been very good working with Dexter's Paddington. Sarah, our agent did a great job finding the right apartment as per our requirements.
Dear Sumit, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleGreat experience. I was dealing with Parys who is very friendly, patient and professional. He kept me up to date during the whole process.
Dear Patricia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleParys provided great service and managed to find us a really good buyer. Would recommend and use again in the future!
Dear Jasdev, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat team in this Dexters branch. Very professional with good communication. Would recommend to others who wish to let their properties in the area.
Dear Edward, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRosa Lopez Lettings Consultant very professional showed me really nice apartments thank you very much
Dear Mihalopoulos, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat service overall by Dexters, especially by Amy Parker, who was always prompt to get back to us about any queries/quandaries!
Dear Freddie, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
1/5
GoogleWorst property manager in London. To be avoided.
Dear Thibaut, thank you for sharing your feedback. We set high service standards and are sorry to hear things did go planned. I understand that Lee Porter from property management has been in contact with you to discuss the matter further. Kind Regards Asma Chughtai Customer Relations Team
5/5
GooglePerfect service from Raxma at the Paddington Branch. Extremely helpful and informative. As a prospective tenant this made all the difference. Thanks!
Dear Max, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleBrilliant service from start to finish, great quality tenants found at the asking price within a week
Dear Robert, Thank you for your review regarding your experience with our Hyde Park & Bayswater Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleShayan very helpful indeed!PositiveResponsiveness, Quality, Professionalism
Dear Paul, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service from start to finish. Felt supported throughout the whole lettings process and communication was excellent, happy to review.
Dear Gerard, Having read your review, we would like thank you for your feedback about our Paddington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleGreat experience, very helpful, flexible. Understood quickly what we were looking for. Found a flat in 2 days.
Dear Ophelie, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJoyce helped me. She is always ready to help and awnser email very quick. I highly recommend her.
Dear Giovanna, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
