Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the lovely Alexandra showing us around some properties in Sands End. She was so helpful and knowledgeable in answering all of our many questions about the properties and the area. We had complete faith in her when negotiating an offer and she kept us in the loop throughout, even though sadly it was not meant to be - nevertheless could not recommend enough!PositiveResponsiveness, Quality, Professionalism
Sophia · 18 June 2021
Agent replied · 17 June 2024
Dear Sophia, thank you for taking the time to leave us a 5 star review for Alexandra . Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleBrilliant team! Tadas was very professional and went above and beyond to help and make things as stress free as possible. Thank you!
Aneta · 18 June 2020
Agent replied · 17 June 2024
Dear Aneta, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleElliot and Charlie were fantastic. It was a long process getting the house but they answered all questions asap and understood when we got frazzled. Totally recommend!
James · 19 June 2018
Agent replied · 17 June 2024
Dear James, We appreciate you taking the time to submit your review regarding the service you received from our Fulham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 1/5
GoogleExtremely furiously disappointed regarding full service, avoiding responding to anything requested
Nearly impossible to get deposit back
Nearly impossible to agree anything, always promising something, can’t see how long this can last
MD should be definitely changed
Ant · 18 April 2024
Agent replied · 17 June 2024
Dear Ant, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThey helped me secure a beautiful Thames River view as well as the attached apartment. They went miles beyond their job to help secure the transaction and keep both the vendor and the buyer (me) happy. Lots of enthusiasm and passion there. Especially from Liz Widdicombe our contact.
F · 18 June 2023
Agent replied · 17 June 2024
Dear F Bar, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently got in contact with a representitve called Carlos, who was a great pleasure to speak to as I enquired about home’s In the area which I was interested in. Carlos helped me through the process of giving me information on the current market and areas which suited my needs. And from there we set up an appointment and I look forward to the viewings I have booked with him
Bradley · 19 June 2019
Agent replied · 17 June 2024
Dear Bradley, We greatly appreciate you putting aside the time to submit a review about our Fulham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience from start to finish with Dexters selling my house. What can be a very stressful time was made easy by manager Chris who kept me informed, got loads of viewings in and ultimately sold it much quicker than I'd expected. He was also there for us and in regular contact all the way through to completion. Very happy with the service received, and will be recommending them to everyone!
Emma · 19 June 2019
Agent replied · 17 June 2024
Dear Emma, Thank you very much for your great review regarding our Fulham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have recently exchanged and very soon to complete on the sale of my property through Dexters who have been brilliant - their correspondence and efficiency was always appreciated and every part of the process has been very smooth. I would certainly use them again.
Camilla · 22 August 2023
Agent replied · 17 June 2024
Dear Camilla, Thank you for your kind comments regarding the Fulham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleShernitta was a pleasure to deal with, couldn’t have had a better customer service. Definitely made the whole process easier and would recommend 100%
Stephen · 19 June 2018
Agent replied · 17 June 2024
Dear Stephen, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to Charlie Killeen and his fantastic team. Had my hand held throughout the process - can't recommend them highly enough!
Vicky · 19 June 2018
Agent replied · 17 June 2024
Dear Vicky, Having read your review, we would like thank you for your feedback about our Fulham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 1/5
GoogleIs the worst agent ever they ripped us off cause are holding our deposit money for no reason
Be careful don’t go with them they keep your own money which is illegal
Horrible horrible
Ombretta · 18 April 2024
Agent replied · 17 June 2024
Dear Ombretta, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 1/5
GoogleWhenever there is problem it’s very difficult to dealt with. New house and I have to sleep on the floor cause they are not capable to fix it and not sure how they missed it before handing new property … and trust me there is more problems…
Jan · 18 June 2023
Agent replied · 17 June 2024
Dear Jan, I am sorry to read your 1 star Google review. I am concerned to read your comments and have forwarded them to the Head of our Property Management team. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHello all , I would like to share my great experience with Dexters again . My agent Elliott didn’t give up finding my new home although my fussiness he managed to find me my dream house and was on call everyday to me in the passed 2 months . I would highly recommend Dexters as one of the best real estates agents and giving them 5 starts with no hesitation .
Dante · 19 June 2018
Agent replied · 17 June 2024
Dear Dante, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleThe team were highly engaged and focused. We received regular updates and clear communication. We had a large number of viewings from their extensive existing client base. We were recommended Dexters by a friend and would definitely recommend to others.
Jo · 20 November 2023
Agent replied · 17 June 2024
Dear Jo, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Fulham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience was made enjoyable and time efficient thanks to Carlos, extremely understanding and helpful. Couldn’t have asked for anyone better!
Carla · 19 June 2019
Agent replied · 17 June 2024
Dear Carla, We greatly appreciate you putting aside the time to submit a review about our Fulham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFound my flat through Natalie and her team, it was a smooth easy process and they were great. Would recommend to anyone!
Swebb125 · 19 June 2018
Agent replied · 17 June 2024
Dear swebb125, we would like to thank you for putting aside the time to post your review. We are thrilled to see that your experience with Natalie and the team from our Fulham office was a smooth process. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleOliver was really helpful and super professional
Rita · 18 June 2022
Agent replied · 17 June 2024
Dear Rita, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleLibby helped me find a flat after a long search through west London. She has been very helpful and she dealt with all questions I had in a timely manner. She’s also very friendly, and was knowledgeable through the whole process. I’d certainly use Dexters again to find my flat and would recommend them to friends and family.PositiveResponsiveness, Quality, Professionalism
Kristina · 25 August 2021
Agent replied · 17 June 2024
Dear Kristina, Thank you for taking the time to leave such great feedback regarding your experience with Libby and our Fulham office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleCharlie Ince-Green was helpful and always very responsive. Thanks for all your help!
Charlotte · 18 June 2021
Agent replied · 17 June 2024
Dear Charlotte, We are really pleased to read your positive review regarding the service from our Fulham Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI'm a tenant of Dexter's and Leo is our property manager. He always strives to help. Would highly recommend.
Pedro · 19 June 2019
Agent replied · 17 June 2024
Dear Pedro, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a wonderful experience with estate agent Madeleine Harding who was very kind and hard working! She worked wonderfully quick to get us a flat right in the area we wanted. I would definitely work with her and Dexters again!
Gabby · 22 August 2023
Agent replied · 17 June 2024
Dear Gabby, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJon and Libby were very helpful and professional throughout the renting process.
Andrew · 18 June 2021
Agent replied · 17 June 2024
Dear Andrew thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleKristian Childs was brilliant, worked super hard within a very tight timeframe, great communication and service. Thank you very much.
Amanda · 19 June 2018
Agent replied · 17 June 2024
Dear Amanda, We are really pleased to read your positive review regarding the service from our Fulham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GooglePerfect service; the staff is professional, kind and client oriented. I recommend Max Wright to deal with - brilliant agent!
Sever · 19 June 2018
Agent replied · 17 June 2024
Dear Sever, Thank you very much for your great review regarding our Fulham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
