Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleJust took a call from these people asking for the keys so they could show people around my flat tomorrow. Nothing wrong with that in theory, except this hasn’t been a rental for 2 years and I wasn’t the landlord when it was. So where this office got my number from is a mystery. Very poor data handling.
A · 19 June 2018
Agent replied · 17 June 2024
Dear Angharad, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAvni helped me get to exchange and negotiate the completion dates I needed to align 3 property deals. Thank you.
Alex · 18 April 2024
Agent replied · 17 June 2024
Dear Alex, Thank you for leaving a Google review for our Fulham office. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters were fantastic. Really organised and professional. Liz couldn't have been nicer or more helpful- even when things didn't go to plan she was always calm and positive. Can't recommend her highly enough.
India · 18 June 2023
Agent replied · 17 June 2024
Dear India, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleA big thank you to the detxers fulham team, in particular i would like express all my gratitude to Shernitta Hutchinson, such a great costumer service and a lovely person to deal with, the best property manager i've met so far! I felt important and valued from start to end. would recommend 100%. Thank you all
Mariachiara · 19 June 2019
Agent replied · 17 June 2024
Dear Mariachiara, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWonderful service! Shernitta Hutchinson was super helpful & friendly!
Hakka · 19 June 2018
Agent replied · 17 June 2024
Dear Hakka, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAfter some pretty shocking experiences with estate agents, I was really happy with the service from Dexters. They showed a remarkable amount of patience with my wife and I. The sales process was surprisingly smooth and I felt like I was up to speed with everything that was happening. Would be more than happy to use again.
Nich · 19 June 2018
Agent replied · 17 June 2024
Dear Nich, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleSean was very helpful.
Megan · 18 June 2020
Agent replied · 17 June 2024
Dear Megan, thank you for taking the time to submit your review. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have always used Dexters to rent my properties as they always do a fantastic job. Shernitta manages three of my properties and is efficient, very helpful and prompt and i haven't had any issues in all the years i have worked with her. I would not hesitate in recommending her- she is wonderful!
Home · 19 June 2019
Agent replied · 17 June 2024
Dear Hatefulcub Hi, I am writing to say thank you for your kind comments about the service you received from our Fulham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWanted to stay in the area but was very unsure if it was a sensible time to move. However after my meeting with Dexters they showed me the potential in my property and really found me some great places to view. Their knowledge of the area was amazing , nothing was too much trouble .
Sue · 19 June 2018
Agent replied · 17 June 2024
Dear Sue, I am writing to say thank you for your kind comments about the service you received from our Fulham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleCharlie and the rest of the team at Dexters have stood head and shoulders above any other Agency we have used in SW (and we've used a fair few!).
Putting it simply, I couldn't recommend them any higher.
Thank you!
Charlie · 18 June 2022
Agent replied · 17 June 2024
Dear Charlie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThanks Aaron and Elliot!
Henny · 19 June 2019
Agent replied · 17 June 2024
Dear Henny, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 1/5
GoogleVery disappointed with my early end of contract with the agency. After agreeing on the early tenancy and paying/ losing almost all of our deposit, the agency decided that we have another outstanding bill.
The little deposit was transferred after a month and should’ve been in 10 working days.
Cristian · 18 June 2020
Agent replied · 17 June 2024
Dear Christian, We were sorry to read your review and have been trying to contact you to discuss your review further but to no avail. If you would like to contact us directly, we would be happy to arrange a convenient time to speak to you. md@customerrelationsteam.co.uk Kind regards Lily Tandy Customer Relations Team
★★★★★ 5/5
GoogleWe have just completed on a property with the team this week. Liz and Avni have both been fantastic through the process, very helpful and responsive on all queries. Would definitely recommend them as an agent to anyone!
Freddie · 18 June 2022
Agent replied · 17 June 2024
Dear Freddie, thank you for your 5* review. We are thrilled to see that you have had a fantastic experience with our Fulham office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDexter's were incredibly helpful and efficient.
A special call out to Carlos, who went out of his way to make sure he understood what we were looking for, but also guided us through the process to ensure that within 48 hours, we found our perfect house and got our application approved.
Rob · 19 June 2019
Agent replied · 17 June 2024
Dear Rob, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience, renting an apartment through Georgina, her service was outstanding and streamlined the whole process. I would definitely recommend her to friends or anyone thinking of moving into the area. 10/10PositiveResponsiveness, Quality, Professionalism
Jesse · 25 August 2022
Agent replied · 17 June 2024
Dear Jesse, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleA super and very efficient service provided us by Noni, who has helped during our property search and assisted for any doubts or clarification we needed. TOP!
Fa · 18 June 2023
Agent replied · 17 June 2024
Dear Fabrizio, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLiz from Dexters provided an outstanding service when we recently bought a property. She was extremely professional, efficient and helpful throughout the process with every matter that arose. Will from Dexters was also exceptionally supportive. Highly recommended.
Mark · 18 June 2022
Agent replied · 17 June 2024
Dear Mark, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have used Dexters to find our last 2 flats in London. Jon Chandler-Gray in particular was amazing at helping us find a flat remotely during the pandemic, and goes above the call of duty with additional requests and lease amendments. Highly recommend!
Lucy · 18 June 2021
Agent replied · 17 June 2024
Dear Lucy, We are delighted that you took the time to leave such a fantastic review which the Fulham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleA really professional service from the day I registered. I Viewed a number of properties with Elliott before finding my dream first home!
The whole team were courteous and helpful everytime I spoke to them.
Nothing was too much trouble and I couldn’t thank or recommend the team at Dexters anymore!
Molly · 19 June 2018
Agent replied · 17 June 2024
Dear Molly, Thank you for taking the time to write a review about the great service you received from our Fulham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleDexters showed more buyers through our house than all the other agents put together and found a buyer when no-one else could. They were very responsive to all our needs. We would thoroughly recommend them.PositiveResponsiveness, Professionalism
Alex · 18 June 2022
Agent replied · 17 June 2024
Dear Alex, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
GoogleService started off ok, but after money was taken and tenancy had started, any queries were dealt with avoidance and volatility. My advice is to know your legal rights before you engage with these people.
Nina · 18 June 2022
Agent replied · 17 June 2024
Dear Nina, we are concerned to read your review. I understand the Board Director for the office has tried to contact you today. Can you please contact us regarding this matter. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI had an amazing experience with Dexters
Jalal especially was extremely helpful and kind and we are grateful for his help
Salakodaniel · 21 September 2023
Agent replied · 17 June 2024
Dear Salakodaniel, We really appreciate you taking the time to leave such lovely comments about Jalal. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSuch a good experience with Liz from Dexters. So proactive in finding me the perfect property and looked after me from start to finish!!
Honor · 18 June 2023
Agent replied · 17 June 2024
Dear Honor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've dealt with a number of letting agents in the past and in my experience, Dexters was very positive. I've received really excellent service from Thalia - she is knowledgeable and very helpful. On top of that, I felt she was genuinely interested and cared about us!
Joanna · 19 June 2019
Agent replied · 17 June 2024
Dear Joanna, We appreciate you taking the time to submit your review regarding the service you received from our Fulham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
