Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

631 reviews across 1 platform

569 Fulham Road, London, SW6 1ES

Dexters's office in London, at 569 Fulham Road, is rated 4.8 out of 5 across 631 reviews on 1 platform, including 631 Google reviews rated 4.8.

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4.8 / 5

631

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great service. Natalie Manin is a legend who sorts things out straight away. Massive thank you to Jack Hudson from Dexter’s - another legend who came to fix our washing machine even though it’s not his job! Thank you so much Jack! Absolute hero.

Sophie · 19 June 2019

Agent replied · 17 June 2024

Dear Sophie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have had a great experience looking to rent a property - Noni has been excellent throughout! Thanks for everything!

Anki · 18 June 2023

Agent replied · 17 June 2024

Dear Anki, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Pleasure working with Avni as the Sales progressor what turned out to be an interesting transaction but her persistence and constant communication meant we successfully Exchanged. Thanks Avni and Oliver.

Ben · 18 June 2022

Agent replied · 17 June 2024

Dear Ben, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very happy with the service received. The staff was understanding and always available to deal with any issues. In particular Oliver Robinson was always patient and accommodating. Would certainly recommend.

Errol · 18 June 2022

Agent replied · 17 June 2024

Dear Errol, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a viewing with Jalal, the best agent ever met! He helped us answering all our doubts, very professional and polite. He also followed up with us timely over the phone when we had further questions. It feels great to feel welcome and to have professional support like this ! Thank you

Ilaria · 18 May 2024

Agent replied · 17 June 2024

Dear Ilaria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jalal. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Incredible, engaging service from the sales team. Special thanks to James Wittich. Would only consider using Dexters when I decide to sell my property as they are so proactive and keep you well informed of what is happening which makes you feel at ease.

Teresa · 19 June 2018

Agent replied · 17 June 2024

Dear Teresa, Thank you very much for your great review regarding our Fulham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Special thanks to Sam who was incredibly helpful in our search. Highly recommend him for his openness and honesty!

Finney · 18 June 2023

Agent replied · 17 June 2024

Dear Finney, Thank you for taking the time to rate your service with our Fulham office. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Real Estate agents often cancel showings 20 minutes before they're due to show a property - 0 respect for people's time

Azy · 16 July 2025

Agent replied · 16 April 2026

Dear Azy, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Asma

5/5

Google

Charlie was straight forward and a pleasure to deal with. I will be recommending him to friends and family and look forward to working with him again some time in the future.PositiveResponsiveness, Quality, Professionalism

Jake · 18 June 2021

Agent replied · 17 June 2024

Dear Jake, We are really pleased to read your positive review regarding the service from our Fulham Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I really like Ria; she is enthusiastic, energetic, and very patient. Moreover, she handled all the procedures with great efficiency. Overall, the process was very pleasant.

Ha · 15 May 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I recently made a call to your branch to make an enquiry for one of your properties. Luckily enough I spoke to a friendly guy named Carlos who was of much help. Great customer service. Would definitely recommend. Thanks Carlos!

Daniel · 19 June 2019

Agent replied · 17 June 2024

Dear Daniel, We are delighted to read that our Fulham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I was purchasing a property in the area, but it unfortunately fell through due to some unforeseen insuperable problems. However, the manager, Charlie, showed us great energy, professionalism and represented the Dexter's brand in very good light. We eventually did buy a property from a different Dexters branch, in another area nearby. Though it was the positive experience that we had at this branch that played a pivotal part in our property decision versus other alternatives with other estate agents!PositiveResponsiveness, Professionalism

Christopher · 25 August 2021

Agent replied · 17 June 2024

Dear Christopher, It’s great to hear that you have had a brilliant experience with ourFulham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We have recently bought a dream flat, and that would never have happened without Charlie. We can’t praise enough his professionalism and care! He was fully committed to his work and was equally committed to our deal that was hanging by a thread so many times. He managed to deal masterfully with all hiccups from the very start and until the moment he gave us the keys. Thank you so much again! And all the best, Dana & MichaelPositiveResponsiveness, Quality, Professionalism, Value

Dana · 25 August 2021

Agent replied · 17 June 2024

Dear Dana, We are really pleased to hear you enjoyed your experience with Charlie in the Fulham office and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Lesley Alford Customer Relations Team

1/5

Google

Very dissapointing, unprofessional service, sleepless nights it will cost you losing your health dealing with them,please avoid. My nightmares are started before I move to property I rent through Dexters fulham, I hope their attitude towards the tenant will change.I m scared for future as I have rented for 3 years,I need to cope with their unprofesssionalism.I have moved in to property with plenty maintenance issues , as flat comes with blocked sink, tabs are dripping plenty water, windows are not opening, heaters are not working, owen is not working, in 10 days in row plenty emails I have send and in return they do not care...No words AVOID ,horrible managing company.They professionally cleaned the property ,this is a joke.

Cigdem · 10 June 2024

5/5

Google

Abi was really helpful and friendly, answering all my questions efficiently. Good knowledge of the local area and very professional. Would definitely recommend Dexters, especially Abi!!PositiveProfessionalism

Alexander · 18 June 2022

Agent replied · 17 June 2024

Dear Alexander, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

William is amazing and always around to help. He always answers when I call and continues to make me feel comfortable as a first time buyer.

Sersh · 18 June 2022

Agent replied · 17 June 2024

Dear Sersh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great services throughout from the whole Dexters team in Parsons Green. Chris Stamp has been an invaluable help from our initial inquery, all the way through to exchange and (soon to be) completion. A huge thanks and thoroughly reccomended!

James · 19 June 2019

Agent replied · 17 June 2024

Dear James, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Amazing help from Ria - thank you so much for helping us out!

Jamie · 16 September 2025

Agent replied · 16 April 2026

Dear Jamie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Liz Widdicombe in sales was a complete star! Buying your first flat is scary, but she made the whole process really easy and was super dedicated to finding me the perfect place. She always kept me up to date with new listings and is super on the ball (and genuinely such a lovely person!) Use Dexters if you’re buying in London!

Eva · 22 August 2023

Agent replied · 17 June 2024

Dear Eva, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Liz, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Everyone I encountered at Dexters has been reliable, friendly and efficient. Nothing was ever too much trouble. The sales team were amazing and always went the extra mile when I was finding a property. James Wittich was fantastic. Highly recommend!

Eileen · 19 June 2018

Agent replied · 17 June 2024

Dear Eileen, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

A very easy experience. Georgina was extremely helpful and made the whole process stress free.

Hugh · 18 June 2023

Agent replied · 17 June 2024

Dear Hugh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Charlie Ince-Green was incredible; a highly efficient and affable gentleman. With first class administration he navigated us through some complex waters to completion, all whilst keeping us up to date with frequent phone calls and emails. Great operator.

Rhys · 19 June 2019

Agent replied · 17 June 2024

Dear Rhys, Thank you for taking the time to write a review about the great service you received from our Fulham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Oscar helped me to get a very nice new home in one day ! He is very professional and friendly. Effective work. Well done !

Cecilia · 26 April 2025

Agent replied · 16 April 2026

Dear Cecilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Shernitta is a amazing at her job. Best property manager so far. She is always responsive and keeps me in the loop. I never have to ask twice. Would definitely rent again through dexters and recommend them in future.

George · 19 June 2018

Agent replied · 17 June 2024

Dear George, Thank you very much for your great review regarding our Fulham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

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