Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have worked with Darcy and must say she has been the most helpful estate agent. Her professionalism, understanding the needs of the customer and being so quick in response were really impressive. Thank you Darcy!
Atakan · 13 November 2025
Agent replied · 13 December 2025
Dear Atakan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
GoogleDarcey was amazing - so friendly, really proactive in finding properties which suited our requirements, and very responsive to emails/calls. Excellent experience and would always seek to use Dexters in future - thank you Darcey :)
Lucy · 13 November 2025
Agent replied · 13 December 2025
Dear Lucy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI recently had the pleasure of meeting Isobella Gough for my rental property needs, and I must say she exceeded all my expectations. From start to finish, her professionalism, efficiency, and attention to detail were truly impressive.
Isobella Gough took the time to understand my specific requirements and preferences, which helped the property search process.
Communication was excellent throughout the entire process. Any questions or concerns I had were addressed promptly and with clarity, making the entire experience smooth and stress-free.
The level of customer service provided by Isobella Gough is top-notch. She was always courteous, respectful, and went above and beyond to ensure my needs were met. It's clear that she value her clients and strive to provide the best possible service.
Overall, I couldn't be happier with my experience with Isobella Gough. I highly recommend “Dexters” to anyone in need of professional and reliable letting agent services. Thank you for your outstanding work!
Re · 21 March 2024
Agent replied · 19 June 2024
Dear Re, We really appreciate you taking the time to leave such lovely comments about Isobella. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKonrad Holewa from Dexters made the process of finding the flat and getting the process done so easy to my flatmate and I. He was always keen to calling us and help us with all the questions we had. I have had lived in many places and different agencies but so far, this agency and specifically Konrad has been the best! Thank you so much, really recommended him.
Jesus · 16 October 2024
Agent replied · 23 October 2024
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Konrad. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI've had a great experience with the Dexters Shad Thames office, especially Konrad and James.
I have been renting my properties since 2014, in the last 10 years I met lots of professionals in this sector BUT none of them can be compared with Konrad and James.
They are not only professional, but they are also competent in any area of the letting, they answer your messages/emails in no time and most importantly they are client driven, their main goal is the client's satisfaction.
They have helped me with any questions I have had, with regards to the lettings market and even the new licensing schemes. They have been extremely helpful and I would highly recommend Dexters! '
Marinero · 20 February 2024
Agent replied · 19 June 2024
Dear Marinero, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleDarcey was great and professional , she got everything moving super quickly and was lovely to speak with ☺️
Jemma · 19 March 2026
Agent replied · 16 April 2026
Dear Jemma, Thank you for taking the time to leave a wonderful 5 star Google review. Darcey will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleI had an amazing support from Nadia to find an apartment. Especially when you move from overseas everything is a bit more complex. Nadia was very responsive and pro-active and Friendly. I can only recommend her.
Niels · 16 October 2025
Agent replied · 16 April 2026
Dear Niels, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleHi, I'd like to say thank you so much Henry Brown for your attention and dedication on your job, was very helpful.
I really appreciate!
All the best for you.
Rodrigo · 11 December 2025
Agent replied · 25 January 2026
Dear Rodrigo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI've worked with Konrad on renting a new property from Dexters. Always very helpful, professional and reachable. He managed to get a good agreement for us and was always very open expectations. Overall, good experience! On the other hand, I strongly believe that negotiations should be conducted directly between the tenants to the landlord as it would save everyone a lot of time and frustrations.
Marco · 23 September 2024
Agent replied · 23 October 2024
Dear Marco, Thank you for leaving a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleI worked with Saskia in my letting and I found the process extremely pleasant. Saskia was super responsive, professional and made sure that we were looked after properly. A bit of context, we were renting from abroad and we were particularly stressed about the whole process, being the first time that we rented in London. She ensured that everything was smooth, that we got all the info that we needed and managed everything really great. 5 stars for her! Also extra bonus points for speaking spanish! :D
Emilio · 22 November 2023
Agent replied · 19 June 2024
Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Georgiana, was an absolute pleasure! She was not only efficient and responsive but also incredibly friendly, approachable, and easy to talk to.
Throughout the entire process, Georgiana's attention to detail and her exceptional communication skills were a real highlight. She kept us well-informed and supported us every step of the way.
Georgiana even went above and beyond by allowing us to do a second viewing to measure some specifics for our curtains. It's this kind of flexibility and commitment to making her tenants' lives easier that truly sets her apart.
I can't recommend Georgiana enough. If you're looking for a letting agent who not only gets the job done but does it with a friendly and approachable attitude, she's the one to go to!
Meriam · 22 November 2023
Agent replied · 19 June 2024
Dear Meriam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would be 6 starts if I could!
Shannon is very in tune with the current rental market and is defo my go to agent once my property comes up for renewal.
Cheers Shan!
TJ
T · 16 September 2025
Agent replied · 16 April 2026
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWe recently had the pleasure of dealing with Dexters Shad Thames office in securing a new rental property. Our first contact was Georgiana Hoskin-Spinks who helped and guided us in finding the perfect flat! We did have dealings with most in the office and they were all terrific! Thanks Georgiana for your professionalism - we are very excited to be moving in soon. Would highly recommend Georgiana and the rest at Dexters Shad Thames office!!
Greg · 20 February 2024
Agent replied · 19 June 2024
Dear Greg, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgiana, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleSaskia Tupper was my realtor and I couldn’t be more grateful! She was very professional, knowledgeable, communicative, friendly and most importantly transparent. She helped me absolutely every step of the way with the most incredible customer service! Anything I ever needed she went out of her way to help, and inform me with the best of her knowledge. She made renting an apartment, especially my first apartment so easy. Forever thankful for her and her service. Highly recommend her and Dexters!
Tasia · 23 October 2023
Agent replied · 19 June 2024
Dear Tasia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Saskia, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a very pleasant experience with Georgiana Hoskin -Spinks (manager from Dexter's) and Konrad.
Everyone knows the rental market in London is brutal, but Georgina made it very easy and smooth in my house hunting. I contacted her for one property and she was able to show me 3 different properties during the viewing and helped me understand the 3 properly. Unlike some others in London market, she also did not rush me and allowed me to take my time to view the properties! Out of the 3, I finalised one - here as well Georgiana showed her skills and expertise and helped me - she gave me good tips on how to put forward the best offer (while still being reasonable and not overpriced!) - full marks for her negotiating skills!
Once I got the house, she also got the references sorted rather quickly and all the paperwork done in a week.
On top of that, she answered all my questions immediately, helped me understand the technical jargon in the contract and was always very approachable and someone who is very polite and easy to talk to! I felt like I was talking to a friend !
It was a very pleasant experience with Georgiana and I hope all agents in London show the same skills and qualities that Georgina displayed - the property market would definitely benefit from such people!
Abhishek · 23 September 2023
Agent replied · 19 June 2024
Dear Abhishek, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was a very pleasant experience to communicate with Dexters Estate Agent. Konrad was super helpful, friendly, and always responded very quick to all the messages. As I was out of the country he was also very accommodating with calling through WhatsApp for better communication.
Very smooth process of booking in a viewing and providing extra information.
Overall a super positive experience with Dexters and Konrad!
Marinthe · 27 June 2024
Agent replied · 26 August 2024
Dear Marinthe, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Konrad. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFrom first conversation through to completion, Shannon has been excellent through the whole process. Friendly, informative, and considerate of our needs, she’s a gem. Would recommend to a friend. Thanks, Shannon!
Jade · 16 September 2025
Agent replied · 16 April 2026
Dear Jade, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI was referred to Dexter's Shad Thames for assistance in renting out my apartment. Saskia was my main contact, and she was incredibly helpful, professional, and friendly, instantly putting me at ease. She continues to support me and has cultivated a very positive working relationship; no request is ever too much trouble. Thank you so much!
Neil · 12 November 2024
Agent replied · 10 December 2024
Dear Neil, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleBeen in the London rental market for over 8 1/2 years now and now recently searching for an apartment for weeks in the chaotic rental market. Found a lovely apartment with the help of Aliah last week. What I liked about Aliah whilst she was giving the viewing of the apartment was her professionalism and charming and engaging personality. I would highly recommend her as she was super organised and very helpful. Everything was signed and completed within days.
Michael · 20 June 2023
Agent replied · 19 June 2024
Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEveryone was so sweet and helpful, especially Darcey! She went out of her way to help in anything I needed and drove me around to the different viewings
Nicole · 16 September 2025
Agent replied · 16 April 2026
Dear Nicole, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleEvie has been a huge help to us finding our new home. From sending us a picture of the exact type of property we wanted to see, to rapidly arranging a viewing, she has been so organised in aiding and ending our property search. We could not be happier with the outcome!
Laurence · 19 November 2024
Agent replied · 10 December 2024
Dear Laurence, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleSaskia was first class in all dealings
David · 16 March 2026
Agent replied · 16 April 2026
Dear David, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleThe whole team is absolutely brilliant and showed us some really great properties matching our search criteria. In particular, Darcey and Nadia were amazing at communicating with us throughout our property search and were extremely knowledgeable about the areas and properties they were letting.
Pearl · 22 January 2026
★★★★★ 5/5
GoogleWe rented out our flat through Dexters and we’re really happy with the service. Saskia was great, communication was fab and she made sure everything went smoothly from start to finish. I feel confident they have found a great tenant for our flat. Isobella was also great with conducting viewings and assisting in arranging assessments and cleaning etc. Thank you to Dexters, but particularly to Saskia and Isobella!
Mahalia · 11 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.