Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t be more grateful to Berkhan. He’s been super helpful and thanks to all his knowledge we got all the help we needed in our search. Thank you thank you thank you!!!
Klaudia · 16 March 2026
Agent replied · 16 April 2026
Dear Klaudia, Thank you for your kind comments regarding Berkhan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleWe dealt with Jim, who managed to find a great property for us. Throughout the whole process Jim was very helpful, responsive and understood our situation whilst moving. He was very kind and professional with absolute great quality of customer service. I would absolutely recommend Douglas Martin for your property search and assistance!
Saaransh · 27 August 2023
Agent replied · 26 August 2024
Dear Saaransh, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI cant give enough praise especially to Romeo Novuraj and colleagues George and Rafi. Romeo worked tirelessly on a very challenging transaction responding professionally and promptly, following up and stepping in as necessary. In a tricky market an Agency thst goes the extra yard is worth a mile! Well done for getting over line.
Charles · 3 September 2025
Agent replied · 9 September 2025
Dear Charles, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleWow! After a long search, finally our dream of renting a property have been successful. Thank you Georgia. Georgia Windess demostrated excellent service throughout the process, her customer service has been incredibly amazing. I highly recommend her service. Thank you Georgia, thank you Dexter.
Michel · 28 February 2024
Agent replied · 26 August 2024
Dear Michel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgia. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleIt is an absolute pleasure having Romeo represent us on viewings. He maintains just the right balance of professionalism and putting buyer and vendor together in comfortable position. He has worked hard and tirelessly arranging viewings . I can honestly say he has been outstanding in his efforts and the best representative Dexters have sent . I can’t fault him. Always immaculately turned out a credit to the company Thku to Romeo for all his help .
Joy · 10 November 2024
Agent replied · 10 December 2024
Dear Joy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleGeorgia was extremely helpful and gracious, They sure do how to follow-up on a deal I'll give you that, as well as Benjamin, the agency is beautifully unified
COLLINS · 27 October 2024
Agent replied · 10 November 2024
Dear Collins, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleWe just sold out flat and Rafi and the team at Dexters were great. They helped keep everyone calm through some stressful moments, provided helpful advice and were always responsive and approachable. I would recommend them and use them again.
Maia · 29 March 2024
Agent replied · 26 August 2024
Dear Maia, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hendon office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI've had the absolute most pleasure and an amazing experience working with Georgia. She is incredibly friendly, dedicated, and always keeps me in the loop with updates and answers any and all of my questions promptly. Her attention to detail and commitment to ensuring everything goes smoothly has made the entire process stress-free. I highly recommend her to anyone looking for a reliable estate agent.
Give the girl a promotion please, she is by far the best agent I have ever worked with.
Aimee · 19 August 2024
Agent replied · 23 October 2024
Dear Aimee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Blair and the rest of the team, who handled our sale very professionally. It wasn't the easiest, especially dealing with the lawyers, but Blair communicated well and got us through in the end.
Mike · 27 June 2024
Agent replied · 26 August 2024
Dear Mike, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI would like to say a big thank you to Dominic for his professionalism and friendly manner, as a first time renter he has helped me and my partner find the perfect fit, if you pop down to Dexter’s I would highly recommend Dominic.
Shaquoi · 30 December 2023
Agent replied · 26 August 2024
Dear Shaquoi , Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust spoke to George reference a property. His insights were very useful indeed. He exceeded my expectations and was a consummate professional. Highly recommended.
Khush · 15 December 2024
Agent replied · 29 December 2024
Dear Khush, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI’ve been blessed to have had Isabelle from Dexters look after me through my 1st time purchase. She held my hand from start to finish, I wasn’t experienced in buying a home. Not only did she put my mind at ease throughout this stressful period, she also went above and beyond. Her communication style is on point. She is extremely empathetic and helpful. I’m really lucky to have found her as my sales agent. Highly recommend :)
Pria · 23 September 2024
Agent replied · 23 October 2024
Dear Pria, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleRafi from Dexter Estate Agents was exceptional in helping us buy our first home. His professionalism, dedication, and support made the process effortless. We highly recommend him for anyone seeking a reliable and caring estate agent. Thanks, Rafi, for making our dream come true! 🏡 …
Arax · 24 October 2023
Agent replied · 23 October 2024
Dear Arax, Thank you for taking the time to leave a wonderful 5 star Google review. Rafi will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters as a real estate agent were really
good as they were very friendly and helpful in helping me search for a flat to rent. In particular, Georgia from Dexters hendon came across as not only kind and helpful but very much open to the different requests and the many questions i had asked about the property. Im glad that she was the one helping me in my search for a flat to rent. Definitely recommend going for dexters to find a home, especially through georgia as she is really friendly
Akshay · 27 July 2024
Agent replied · 26 August 2024
Dear Akshay, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgia. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRafi is a very helpful sales, while I found so many issues coming out, he is patient helping me sort it out gradually.
Phoebe · 10 December 2024
Agent replied · 9 January 2025
Dear Vivian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleRafi is a very helpful sales, while I found so many issues coming out, he is patient helping me sort it out gradually.
Vivian · 6 December 2024
Agent replied · 10 December 2024
Dear Vivian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWorked with Rafi to sell my flat. Great agent to work with, always upbeat, clear communication, got me loads of house viewings and really helped me find the right solicitor for me.
Huge help and made the whole process easier than it could have been, many thanks!
Richard · 27 August 2023
Agent replied · 26 August 2024
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with George and Isabelle to sell my flat was a great experience. They were very proactive, and especially Isabelle kept me updated regularly on the progress with the solicitors. very happy with the result and will work with them in future again!
E · 30 November 2023
Agent replied · 26 August 2024
Dear Ali T, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGeorgia has been great and constantly following up on new properties that Dexters takes on to find me a flat during the renting crisis. I would highly recommend her when contacting Dexters!!
Hussein · 27 June 2024
Agent replied · 26 August 2024
Dear Hussein, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
GoogleI'm going to try and keep this short. I've had a flat viewings recently for renting. The viewing was attended by Paul. Although the property was not in viewing or moving in condition it was advertised as such. The property was not clean and had faulty windows. When I made Paul aware of the issues first he tried to dismiss them directly then he's become visibly irritated. At the same time he encouraged all prospective tenants to go for a " bidding war" ... I found this behaviour totally unacceptable and upsetting. Probably not everyone in this branch is this way but that was my experience
John · 27 June 2024
Agent replied · 26 August 2024
Dear John, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleSorry for writing in Hungarian, but I'm so nervous that I can't describe it in English!!!! We have had a good relationship with our Landlord for 15 years, we have always solved everything on time, there was a pipe break and we solved it within 2-3 hours so that the Landlord did not have to do anything, and it was cheap for £25!!!!!! Dexters have been managing their houses for our Landlord for a month now. The one who lives above us has a broken pipe, water is dripping from the ceiling. We said a week ago that we should call in an emergency because the problem is getting worse!!! Nothing happens!!! Our washing machine broke down a week ago, I already asked to buy a new one because we can't wash clothes!!! A week and a half ago, they promised to repair the washing machine which, when you turn it on, turns off the fuse box, so it is life-threatening!!! Our gas has been shut off for a week, we have no hot water, we can't heat, we can't even bathe!!!! Terrible customer service!!! They only look out for their own interests, they don't care about the seriousness of the problem!!! Think carefully about whether you want to make any deal!! I do not recommend!!!
Chab · 13 June 2024
Agent replied · 10 December 2024
Dear Csaba, Thank you for sharing your feedback. We set high service standards and are very sorry to hear things have not gone as planned. We will be in contact as we’d like to make things right. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAnthony, at Dexters Hendon, is the most reliable and responsive person at this agency. He replies quickly to my concerns and deals with the issues in timely fashion.
Jackie · 16 February 2026
Agent replied · 16 April 2026
Dear Jackie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleGeorgia Windess provided excellent service during my rental property search. Georgia was friendly, helpful, understood our requirements and most importantly for me, was always responsive to my calls and emails. Thanks very much for all of your help!
Dan · 29 January 2024
Agent replied · 26 August 2024
Dear Dan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgia, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.
★★★★★ 1/5
GoogleSorry for writing in Hungarian, but I'm so nervous that I can't describe it in English!!!! We have had a good relationship with our Landlord for 15 years, we have always solved everything on time, there was a pipe break and we solved it within 2-3 hours so that the Landlord did not have to do anything, and it was cheap for £25!!!!!! Dexters have been managing their houses for our Landlord for a month now. The one who lives above us has a broken pipe, water is dripping from the ceiling. We said a week ago that we should call in an emergency because the problem is getting worse!!! Nothing happens!!! Our washing machine broke down a week ago, I already asked to buy a new one because we can't wash clothes!!! A week and a half ago, they promised to repair the washing machine which, when you turn it on, turns off the fuse box, so it is life-threatening!!! Our gas has been shut off for a week, we have no hot water, we can't heat, we can't even bathe!!!! Terrible customer service!!! They only look out for their own interests, they don't care about the seriousness of the problem!!! Think carefully about whether you want to make any deal!! I do not recommend!!!
Csaba · 26 May 2024
Agent replied · 26 August 2024
Dear Csaba, Thank you for sharing your feedback. We set high service standards and are very sorry to hear things have not gone as planned. We will be in contact as we’d like to make things right. Kind regards, Asma, Customer Relations Team
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