Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

790 reviews across 1 platform

62 Chamberlayne Road, London, NW10 3JJ

Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 790 reviews on 1 platform, including 790 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

790

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My partner & I have just bought our first home through Dexters in Kensal Rise. Matty at Dexters has been fantastic throughout the whole process. Since the initial viewing, Matty has helped with answering our many questions, has been really pro-active with chasing all parties, clarifying processes and checking in with us to provide regular updates. Matty's chirpy, helpful, and professional nature has made the whole process very stress-free! I would definitely recommend Dexters for anyone looking to buy/sell/rent in NW.

Hannah · 14 June 2020

Agent replied · 13 June 2024

Dear Hannah, Having read your review, we would like thank you for your feedback about our Kensal Rise Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have had the pleasure of working with Steve and Jo at Margo's first as a buyer and subsequently as a landlord for 12 years now. Steve knows his business and the area inside out, and has always offered sound, honest and uncomplicated advice. Nothing is too much trouble for this team, resulting in happy tenants, happy landlords and a smooth experience. I cannot recommend Margo's highly enough

Katie · 15 June 2018

5/5

Google

tega is the greatest lettings consultant ever , he’s has given me so much advice and help . i wouldn’t have been able to find a property without his help !!

Suraiyah · 20 December 2025

5/5

Google

I was assisted by Ebyan i believe and i was provided exquisite customer service. She was patient and kind. I don’t usually leave reviews but in this case it had to be my first!

Myla · 10 November 2024

Agent replied · 10 December 2024

Dear Myla, We really appreciate you taking the time to leave such lovely comments about Ebyan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Highly recommend Dominic and this team. He’s very reliable and kind!

Anggie · 14 June 2023

Agent replied · 13 June 2024

Dear Anggie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Zamar showed us around a property, and what can i say, he was absolutely flawless. This guy knows his stuff, he is very personable, knows what he’s talking about and very down to earth Thanks again Zamar Kim Attzs

Kim · 20 August 2024

Agent replied · 22 October 2024

Dear Kim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Arjun was very communicative and supportive of the viewing/negotiation stages. Would recommend and would return for any future property searches.PositiveResponsiveness, Professionalism

Maz · 14 June 2022

Agent replied · 13 June 2024

Dear Maz, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I spoke with a man named James Bruckner, he was extremely helpful showing me on and off market properties. Made the whole process extremely stream line and easy for me as I was struggling to find somewhere that was right for me!

Amy · 28 June 2024

Agent replied · 27 August 2024

Dear Amy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

4/5

Google

Matty was extremely proactive and helpful throughout the purchase. It took a little longer than hoped to get it across the line but Matty was very responsive in trying expedite this.

Tom · 14 June 2020

Agent replied · 13 June 2024

Dear Tom, Thank you for your review regarding your experience with our Kensal Rise Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters is been very understanding to find a place for my family. We’ve been looking for a flat to rent and Rachel George is helping us a lot.... great team work!!

Erika · 14 June 2020

Agent replied · 13 June 2024

Dear Erika, Thank you for taking the time in providing such lovely comments about Rachel in our Kensal Rise office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Karishma is really patient and helpful, always quickly responsive! Thanks!

Zhen · 14 June 2023

Agent replied · 13 June 2024

Dear Zhen, Thank you for sharing your kind words about Karishma. Your comments are much appreciated by the Kensal Rise & Queen's Park team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

One of the best experiences in finding the flat in London with this agency. Service was on a very high standard and communication was really fast and I could always get the information needed. Special thanks for Arjun, who helped me finding a perfect flat. Definitely recommended and for sure I will use your services in the future

Ania · 14 June 2023

Agent replied · 13 June 2024

Dear Ania, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was shown a range of very nice properties by this agency. Jordan Harber went out of his way by showing us properties after working hours and answered our many questions very professionally.

Lauren · 15 June 2019

Agent replied · 13 June 2024

Dear Lauren, We greatly appreciate you putting aside the time to submit a review about our Kensal Rise Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Arjun was great from the start to the end of our rental relationship until we moved in. Would highly recommend

Craig · 14 June 2022

Agent replied · 13 June 2024

Dear Craig, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Despite a lengthy time from accepted offer to completion both David and Hugh were incredibily professional and did everything possible to steer us to exchange.PositiveResponsiveness, Professionalism

Greg · 14 June 2021

Agent replied · 13 June 2024

Dear Greg, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Really good experience, Arjun was very helpful!

ELKIN · 18 August 2023

Agent replied · 13 June 2024

Dear Elkin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very pleased with the work of Dexters Kensal Rise office, our Sales Consultant Ms Helen Sultan has been very professional and knowledgeable, thank you very much for all your work and support!

N · 15 June 2019

Agent replied · 13 June 2024

Having read your review, we would like thank you for your feedback about our Kensal Rise Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

A good reliable and dependable team, would certainly recommend this company to anyone, buying or selling a property. Helen kept me updated on the sale until completion , good service, well done.

Frank · 15 June 2019

Agent replied · 13 June 2024

Dear Frank, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kensal Rise Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

As a new resident to north west london, i was keen on finding the right property for me. I met Ali who very professionally guided me to through the rentals they had on offer. Being on the wrong side of 60, he was very patient with me. I felt as if he had my best interest at heart. although i didn't end up renting due to unforseen circumstances, i would definetly recommend visiting this branch and more specifically Ali. Thank you young man.

Saad · 15 June 2019

Agent replied · 13 June 2024

Dear Saad, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kensal Rise Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

They have been really efficient in getting people through the door. We got an offer in the first few weeks, when the deal fell through they have managed to get it back under offer swiftly . The only criticism I would have when the first buyer pulled out, there were some signs that made me question their commitment but the agent was pretty sure the sale would go through. I think their expertise should have told them that it wasn't to be. Nevertheless these things happen and overall I would still rate their service highly. Ivan dealt with our property and worked tirelessly to get things sorted so we can exchange as soon as possible.

Talia · 15 June 2019

Agent replied · 13 June 2024

Dear Talia, Having read your review, we would like thank you for your feedback about our Kensal Rise Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We stopped by Dexters Kensal Rise Estate Agents as we were thinking about moving back into London. We received a fantastic service from a young lady by the name of Joanna. We found her to be very professional and a lady who clearly knew the market and the area in particular. I would not hesitate in using Dexters again and feel that both Joanna and Lee are a real asset to the company. They were always available when we needed them and always offered valuable advice. In summary, We had a first class experience from both Joanna and Lee and would highly recommend to friends, family and others. Thank you 👍🏽 #VeryHappyCustomers

Rayannda · 15 June 2019

Agent replied · 13 June 2024

Dear Rayannda, We are delighted to read that our Kensal Rise Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I have just sold my 2 bed garden flat with Dexters in Kensal Rise. From putting the property on the market all the way through to exchanging contracts I have been very happy with the service. Lee found a great buyer and Ivan saw the sale through the completion. Ivan specifically has worked very hard and very often gone above and beyond the call the duty. It’s always easy to communicate with them and they give great advice. They also recommended a really good solicitor. I highly recommend!

Rowan · 15 June 2019

Agent replied · 13 June 2024

Dear Rowan, Thank you very much for your great review regarding our Kensal Rise Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Thank you to Kensal and in particular Karishma

Neha · 14 June 2023

Agent replied · 13 June 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The service at Dexters has been superb. Great communication, clear and transparent financial details and really fast responsiveness in dealing with queries and actions. Victoria Codd has been outstanding. Highly recommended.

Stuart · 15 June 2019

Agent replied · 13 June 2024

Dear Stuart, We are really pleased to read your positive review regarding the service from our Kensal Rise Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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