Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you so much to Aida for her constant support and assurance. As a first time landlord i couldn't of asked for a better agent! thank you.
Laura · 15 June 2019
Agent replied · 13 June 2024
Dear Laura, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kensal Rise Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleAmazing service from Tom and the team. We were on a very tight schedule with moving and they made sure everything was done very swiftly for us. Looked after us spectacularly while we were settling in.
Couldn't have asked for a better team.PositiveResponsiveness, Quality, Professionalism, Value
Thea · 14 June 2022
★★★★★ 5/5
GoogleI would like to thank and give 5 star ⭐️⭐️⭐️⭐️⭐️ review to Arjun at Dexters. He helped me and my family from the start to the end of home rental process. He is really kind, professional and really responsive, we had some obstacles but still he helped a lot so we can get the home 🏡 which we did horreyy 🥳 …
Salma · 14 June 2022
Agent replied · 13 June 2024
Dear Salma we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAbsolute legend that is Amad Quaid sorted my boiler within moments so I I able to have a lovely hot bath! Thank you letting team!! xx
Sophie · 10 November 2024
Agent replied · 10 December 2024
Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHad a really good experience being managed by Arjhun, Louie, and Tom. Clear communication throughout the whole process from viewing to getting the keys on the day. Couldn't fault the professionalism shown and I wish all the previous agents I've dealt with carried this standard!
Louis · 16 November 2023
Agent replied · 13 June 2024
Dear Louis, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kensal Rise & Queen's Park office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I are currently house hunting and were impressed with both Daniel’s knowledge of the area and individual properties as well as driving us to 4 separate property viewings in one evening. Thanks again!
William · 23 May 2024
Agent replied · 15 June 2024
Dear William, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniel. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoanna Mcguire & Sophie Ling are two of the most professional, well rounded and knowledgeable people. They have trained and taught me so much in the past year, and I will take these skills forward with me. I can't recommend this company enough, if you ever think of looking to sell or rent in the future, get in touch with Dexters!
Athena · 14 June 2022
Agent replied · 13 June 2024
Dear Athena, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from the minute we listed our flat, Lucy was incredibly helpful throughout a tricky process. Highly Recommended!
James · 14 June 2021
Agent replied · 13 June 2024
Dear James, Thank you for your kind words regarding our Kensal Rise office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service, found us fantastic long term tenants multiple times over the years. Aida and team are lovely and good at their jobs.
Kirsty · 14 June 2020
Agent replied · 13 June 2024
Dear Kirsty, Having read your review, we would like thank you for your feedback about our Kensal Rise Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been speaking with Daniel in regards to the current market and he has given me some fantastic advice, could not recommend him more.
Lucy · 10 November 2024
Agent replied · 10 December 2024
Dear Lucy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
Google, I just wanted to say we had an excellent experience with Dexter’s Kensal Rise. Bilal, our agent, was knowledgeable, extremely prepared and really understood what we wanted in a property. As a result he showed us the best flats that we had seen that day. Would very much recommend.
Grace · 14 June 2023
Agent replied · 13 June 2024
Dear Grace, Thank you for your kind comments regarding Bilal and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReggie was really helpful when helping us decide on living here. Very responsive over the phone and email when it came to answering our questions and getting through the paperwork quickly. Recommend a friend contact him to help them secure an apartmentPositiveResponsiveness, Quality, Professionalism
ElDiabloDark · 14 June 2022
★★★★★ 5/5
GoogleRiannon has been very responsive and professional to us as buyers. Communication has been clear and efficient.PositiveResponsiveness, Professionalism
Matthew · 14 June 2021
Agent replied · 13 June 2024
Dear Matthew, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFollowing a few slow weeks to the viewing process (of selling my flat), I enlisted David at Dexters as a second agent who's been extremely proactive and highly communicative in terms of getting a lot more viewings in as well as communicating with the agent selling the property i've put an offer on. I immediately felt a lot more confident about selling my property.PositiveResponsiveness, Quality, Professionalism
Josephine · 14 June 2021
Agent replied · 13 June 2024
Dear Josephine, We are delighted that you took the time to leave such a fantastic review which the Kensal Rise team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIt’s been a pleasure working with Joanna - she’s been great at sharing relevant properties and quick to set up viewings during my property search.
Kenneth · 29 October 2024
Agent replied · 12 November 2024
Dear Kenneth, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleIsaac from Dexters was great to work with - took time to show us round a number of properties in one evening
Greg · 11 December 2024
Agent replied · 25 December 2024
Dear Greg, Thank you for your kind comments regarding Isaac and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleBeen speaking with Daniel and he has been giving me fantastic advise and knowledge on the current market. I couldn’t recommend him highly enough!
Leah · 10 November 2024
Agent replied · 10 December 2024
Dear Leah, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleDear Arjun sehgal
I start saying thank you very much for you patience , from day one you been really helpful and with your professionalism we finally find the house that we were looking for.
Always available and ready for any question . Thank you very much . Chiara
Chiara · 14 June 2023
Agent replied · 13 June 2024
Dear Chiara, It’s great to hear that you have had a brilliant experience with Arjun. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI viewed a few properties with Bilal from the Kensal Rise office. Very thoughtful, personal and accommodating agent with lots of local knowledge. I didn’t put an offer in this time but he kept me and my search criteria in mind and reached out when something similar came on.
Josephine · 14 June 2023
Agent replied · 13 June 2024
Dear Josephine, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kensal Rise & Queen's Park office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Google5 big stars for Dexters of Kensal Rise, I went on a viewing with one of your agents, Zamar. He was extremely helpful and informative. I would definitely recommend this service to anyone else out there looking to move. I’m sure your other agents are as good as Zamar.
Jay · 14 June 2023
Agent replied · 13 June 2024
Dear Jay, It’s great to hear that you have had a brilliant experience with our Kensal Rise office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGot a flat for rent from them through Reggie. Great experience, very easy and stress free move to a new city! Building is also amazing, the view is great, love the decor and the location. A quiet area but close to everythingPositiveResponsiveness, Professionalism
Hadia · 14 June 2022
★★★★★ 5/5
GoogleI recently had a call with a young lady called Zeinab at the branch she was very attentive and polite, I now feel like I have some hope in finding a place soon.
Saiyra · 8 June 2024
Agent replied · 27 August 2024
Dear Saiyra, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAmazing service.. Louie Lazar looked after us and was super helpful. Kindly taking us through the whole process .. thanks for all your help Louie
Stephanie · 15 October 2024
Agent replied · 22 October 2024
Dear Stephanie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 3/5
GoogleDexters is a very reliable Company.
Me and my wife rented a flat for a year (04/2021 to 04/2022) through this branch. Unfortunately when we decided to move to other flat in the same area Dexters was not very helpful trying to find a new place for us.
Adalberto · 14 June 2023
Agent replied · 13 June 2024
Dear Adalberto, I am sorry to see your updated 3 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
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