Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just rented a house through Dexters and Aida and Rachel and been been an absolute pleasure to deal with. They have be responsive, friendly and professional at all times and we feel confident that they will continue to meet our needs at the property during our 2 year lease. I couldn’t recommend them more highly and would seek to use them in the future.
Olivia · 15 June 2019
Agent replied · 13 June 2024
Dear Olivia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kensal Rise Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleGreat service!
Special thanks to Arjun Sehgal, who was able to speed up the process of renting as we were in a hurry to move in
There is always someone to respond to our needs or questions.
Ivelin · 14 June 2022
★★★★★ 5/5
GoogleReggie is the most responsible, responsive and helpful agent that I ever met. Whenever I need his help, he solve the problem very quickly. I’m very grateful for his help. Thanks Reggie! You’re doing a great job!
Mukaidaisi · 14 June 2022
★★★★★ 5/5
GoogleHad a great chat with Daniel Grossman, helped me with some enquiries about the area, really knowledgeable, came across as very trustworthy and happy to help.
Elliot · 28 June 2024
Agent replied · 27 August 2024
Dear Elliot, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniel. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Googlesuper informed and personalised service - james has been really helpful throughout the flat hunt and is prompt to get back to me about any query
Ayah · 28 June 2024
Agent replied · 27 August 2024
Dear Ayah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe are the buyers, so strictly speaking not Dexter's clients. But nevertheless David Luxton could not have been more prompt and helpful with every stage of the process of purchasing, introducing us to the property in the first place and providing us with all the information and advice we needed. We are very grateful to him. Thank you!PositiveResponsiveness, Professionalism
Phillida · 14 June 2021
Agent replied · 13 June 2024
Dear Phillida , We are delighted to read that we have achieved our aim of delivering a five
star service and I’d like to thank you for taking the time and trouble to provide us with
such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleArbnor did an amazing job finding me and my partner our first place. He gave a brilliant tour of the property we viewed, and kept in touch throughout the whole process. We’ve just signed our lease and can’t wait to move in.
Shanice · 14 June 2023
Agent replied · 13 June 2024
Dear Shanice, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLouie, is one of the best letting managers that I have come across, I found a property really quickly with him, and he made the process really smooth. I would 100% recommend him and Dexter's as a company to all my friends.
Julia · 14 June 2023
Agent replied · 13 June 2024
Dear Julia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent/Professional customer service delivery from Aida and team at this Dexters Office. Keep up the good work.
Patrick · 15 June 2019
Agent replied · 13 June 2024
Dear Patrick, I am writing to say thank you for your kind comments about the service you received from our Kensal Rise Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleIn a place where finding a decent agent has proved challenging, my experience with Dexters to date has been nothing short of smooth sailing and comforting. Dexters has offered me valuable advice and guidance despite the challenges presented, and are here for the long term business relationship. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Sam · 14 June 2022
Agent replied · 13 June 2024
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWas looking for a property and managed to speak to a lovely gentlemen named James. Was really helpful and answered all the questions I had.
Nathaniel · 28 June 2024
Agent replied · 27 August 2024
Dear Nathaniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleReally great customer service - had the privilege of dealing with Arjun who was amazing. He answered any question or e-mail straight away, offering great advice and helping us to secure the property we wanted. Thank you so much.
Jon · 18 August 2023
Agent replied · 13 June 2024
Dear Jon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe've had a very positive experience with Petros, who made himself available to answer our questions relating to a lease renewal and the appropriate process around that. Thanks to him and the team, as ever.
Anastasios · 16 November 2023
Agent replied · 13 June 2024
Dear Anastasios, Thank you for your kind comments regarding Petros in Kensal Rise and Queens Park and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTailor was very helpful explaining the AST and Deposit Scheme in a concise manner, most of all I really appreciated his professionalism and level of respect over communications. Would definitely recommend, thank you!PositiveResponsiveness, Quality, Professionalism
A · 14 June 2022
★★★★★ 5/5
GoogleI would really like to give 5 star rating to our agent Louie Lazar for his valuable services provided during our renting journey :)
Waseem · 28 June 2024
Agent replied · 27 August 2024
Dear Waseem, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have recently rented a flat for which Mr Louie Lazar from Dexter's has been very helpful throughout the process. Greatly appreciate his support.
ARTHI · 28 June 2024
Agent replied · 27 August 2024
Dear Arthi, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleZeinab was fantastic - great communication & showing flexibility.
Sydney · 6 June 2024
★★★★★ 4/5
GooglePleased with how things have gone with our house sale, was a challenging time but we got it over the line and found them to be professional and clearly have a good team in the Kensal office who are well motivated. Only comment is our valuation was probably too punchy to begin with. But would recommend.PositiveResponsiveness, Professionalism
Jamie · 14 June 2021
Agent replied · 13 June 2024
Dear Jamie, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVery happy with my communication with Bilal Mattar. He has being very helpful, professional and clear. He catered for me in terms of evening viewings and has also managed to fit me in to viewings on the day of request.
Noah · 14 June 2023
Agent replied · 13 June 2024
Dear Noah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlthough they are very busy with many flats to rent and sell, they have the capacity of concentrating on the single client’s needs and find for them just the right place their clients look for and then follow the all process up. For this they are very professional sales people.
V · 14 June 2022
Agent replied · 13 June 2024
Dear V, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review, the team in the Kensal Rise office will be delighted to read this. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Louis ensuring we had a smooth process - good communication and super helpful!
Tasleem · 15 October 2024
Agent replied · 22 October 2024
Dear Tasleem, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleWe have been looking for a 2 bedroom flat for a long time, Zamar from dexters has been so helpful open and honest with us and helped us to find the best solution for us. Definitely satisfied!
Annachiara · 18 August 2023
Agent replied · 13 June 2024
Dear Annachiara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I had an amazing time working with Arjun. He is very responsive and has a good relationship with the landlord. We confirmed on the same day we made our offer and we were impressed.
Sharon · 18 August 2023
Agent replied · 13 June 2024
Dear Sharon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have experience with Daniel. He is very professional. Thank you so much for your time.
Lesya · 8 October 2024
Agent replied · 22 October 2024
Dear Lesya, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
