Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDexters were very helpful. Especially Ali. It is really difficult to find an honest real estate agent and he really exceeded our expectations. He helped us find exactly what we were looking for and he was great guiding us through the whole process.
Jason Gargalianos.
Jason · 15 June 2019
Agent replied · 13 June 2024
Dear Jason, We appreciate you taking the time to submit your review regarding the service you received from our Kensal Rise Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBilal has been great with searching for the right property for me to buy, thank you for all your help and professionalism.
Chad · 14 June 2023
Agent replied · 13 June 2024
Dear Chad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlice at Dexters is a star ! we originally wanted to view a property that had already been taken so within the same day Alice came to me with a list of new apartments that had only just become available and not avertised yet. She took the time take me to the property straight away for a private viewing and took her time doing a thorough inspection with me. Althought we ended up putting a deposit down on another falt Alice did the curtisy of checking in to make sure everything had progressed, offering us the first opportunity to apply for the flat we liked most out of the Dexters viewing. Dexters definitely stand against other agents for the professionalism and helpfulness of their staff :)
Jem · 14 June 2022
Agent replied · 13 June 2024
Dear Jem, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleYesterday I had to go and do a house viewing over in Willesden Lane for a 3 bedroom apartment for my wife and children to move into.A lady called Alice from Dexters helped with the appointment. She was super helpful and enthusiastic even though I turned up slightly late. She even made a video film of the of the rooms because my phone didn't have a signal and was playing up. She quickly made it and sent it to me so I could send it to my wife to look at. Her enthusiasm was really helpful as it is a stressful time looking fot a place. I really appreciated her helpfulness and patience.PositiveResponsiveness, Professionalism
Peter · 14 June 2022
Agent replied · 13 June 2024
Dear Andy. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI had the most amazing experience with Dexters Kensal Estate Agents and that is wholly, solely because of Rachel George. She was absolutely exemplary from very first call out to her till the moment I was moving in, supported and helped me every step of the way, proactively made her communications.
It's hard to find people like Rachel who in such a rapidly moving industry, still find the time to go that extra mile for their clients. Keep it up!
Abdullah · 14 June 2022
Agent replied · 13 June 2024
Dear Abdullah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleArbnor was really helpful in explaining my options to me considering this is my first time renting. Great dexters experience overall.
Besarta · 14 June 2023
Agent replied · 13 June 2024
Dear Besarta, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Rachel George has been a great experience super lovely agent always free to help and answer any questions. smooth and quick process highly recommend dealing with her for rentals.
Jack · 14 June 2022
Agent replied · 13 June 2024
Dear Jack, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally helpful and very happy to assist and answer questions. I went to a viewing with Ebyan and she was very hands on informative and more than happy to answer any queries I had :). She made the viewing very easygoing.
Valerie · 20 December 2024
Agent replied · 25 December 2024
Dear Valerie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 4/5
GoogleRachel George helped us to find a home that ticked all our boxes, we really love the place. She was kind and personable, and did her best to adhere to all of our queries. Thank you Rachel!
Kimberley · 14 June 2021
Agent replied · 13 June 2024
Dear Kimberley, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe recently purchased our first property with Dexter's as the agent, Sophie was super helpful during viewings and we didn't feel pressured. During the purchase she was always responsive and helped us through some challenges. Great service
Richard · 14 June 2021
Agent replied · 13 June 2024
Dear Richard, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleZamar was great to work with - would recommend!
Peter · 15 March 2024
Agent replied · 13 June 2024
Dear Peter, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kensal Rise and Queens Park office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOur experience with Dexters has been an outstanding one thanks to the lettings agent we’ve been in contact with - Arjun Sehgal. He made sure to find us a property we wanted and continuously kept us in the loop regarding our concerns and maintained a positive attitude to ensure our experience finding a place was a comfortable one. I would highly recommend Dexters and Arjun :)
Zahra · 18 August 2023
Agent replied · 13 June 2024
Dear Zahra, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kensal Rise office will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWould like to say thank you to Karishma and her team for all her help. Really professional and great communication.
Bansi · 14 June 2023
Agent replied · 13 June 2024
Dear Bansi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKarishma was very helpful and welcoming in helping me when I walked into the office when enquiring about rental properties.
Ricky · 14 June 2023
Agent replied · 13 June 2024
Dear Ricky, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have always been a bit wary dealing with estate agents in the past given some bad experiences I have had. However, Dexters really have gone a long way to change my opinion. In my recent interactions with Sophie and Nabila I have felt that they have gone the extra length to provide exceptional service, clear communication and have alleviated any concerns I have had. Thank you both.
Greg · 14 June 2023
Agent replied · 13 June 2024
Dear Greg, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTom Mclarnon and the team are a pleasure to work with. We see first hand the work which goes into ensuring their clients get the best possible service. Highly recommended!
Danny · 14 June 2022
Agent replied · 13 June 2024
Dear Danny, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEndrit Berisha was incredibly friendly and full of useful information. Hope his customer-centred attitude and positivity will help other potential buyers find the right property for many years to come.
Susie · 14 June 2022
Agent replied · 13 June 2024
Dear Susie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters team at Kensal Rise put in a real shift to get our sale over the line. David in particular showed great leadership and patience (!!) just when it was needed. A big thank you to all the team.
Laura · 18 December 2024
Agent replied · 25 December 2024
Dear Laura, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWorking with Hassan Zeiour is wonderful!
I'm so impressed by how professional, patient and informative he is.
We definitely made the right choice and I highly recommend everyone to do the same! 😊PositiveResponsiveness, Quality, Professionalism, Value
Linoy · 14 June 2021
Agent replied · 13 June 2024
Dear Linoy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHaving used Dexters to let my flat I have found them to be professional and efficient in finding tenants and dealing with any issues that arose. The lettings team of Aida, Rachel and Hassan were always very responsive. Thank you.
Michael · 14 June 2020
Agent replied · 13 June 2024
Dear Michael, I am writing to say thank you for your kind comments about the service you received from our Kensal Rise Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThese guys are great! We had the pleasure of renting with them and they made the whole process as smooth as possible. They always answer their emails and get back to you within a reasonable amount of time. A real family run vibe from these guys which means none of the flashiness you get from other estate agents. That is a plus though, who needs that? You want a company to help you, not up-sell you.
Ryan · 15 June 2018
★★★★★ 5/5
GoogleWe are currently looking to buy a house and have had a very positive experience with Daniel from Dexters' Kensal Rise office; he has shown us around a number of very interesting properties in a very professional manner and we are confident we will find the one soon!
Giulia · 13 August 2024
Agent replied · 27 August 2024
Dear Giulia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI couldn’t be happier with my renting experience with Dexters, particularly my agent Zamar! I initially enquired about a different place, but Zamar saw the notes detailing what I was looking for and found me the perfect place. Took all the tedious searching work out of it for me! Highly recommend just reaching out to them at the start of your search journey for help.
Ghina · 18 August 2023
Agent replied · 13 June 2024
Dear Ghina, It’s great to hear that you have had a brilliant experience with our Kensal Rise office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBilal was very professional and informative and gave me a good sense of exactly what and where to invest
Fred · 14 June 2023
Agent replied · 13 June 2024
Dear Fred, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
