Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

790 reviews across 1 platform

62 Chamberlayne Road, London, NW10 3JJ

Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 790 reviews on 1 platform, including 790 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

790

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Dexters Kensal Rise and Queen’s Park staff have been exceptional especially Petros. He has been so helpful and accommodating. Would recommend

Lucy · 17 October 2023

Agent replied · 13 June 2024

Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter is now my letting agent. All staff our friendly, committed, and helpful. Special mentioned to Rachel George from being a great person.to work with and very friendly. She did her great job from viewing until we finally moved in. Highly recommended....PositiveProfessionalism

Ma · 14 June 2021

Agent replied · 13 June 2024

Dear Cristina. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I would like to say a massive thank you to Karishma for helping me with my rental enquiry. She was brilliant throughout. Highly recommend her.

Energy360 · 14 June 2023

Agent replied · 13 June 2024

Dear Energy360, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Endrit has been extremely accomodating and professional throughout our search for a flat. Always very polite and excellent at keeping us informed of the progress, we are very grateful to have been introduced to him!

Claire · 14 June 2022

Agent replied · 13 June 2024

Dear Claire, thank you for your 5* review. We are thrilled to see that you have had a brilliant experience with the team in our Kensal Rise & Queen's Park office. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Great experience! Didn’t end up letting from them but Rachel was by far the best estate agent we worked with. She wasn’t pushy and was very knowledgable and genuinely helpful. If we move again she’ll be the first person we call!

Jak · 14 June 2021

Agent replied · 13 June 2024

Dear Jak, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Zamar has been a great estate agent and has helped me throughout the property selection and contract signing in a prompt manner.

Laura · 18 August 2023

Agent replied · 13 June 2024

Dear Laura, We appreciate you taking the time to leave a great review regarding your experience with Zamar, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Everything went easy and smoothly with dexters and mainly Zamar and Arjun they were so professional and clear in every detail, highly recommended.

Ibrahim · 19 July 2023

Agent replied · 13 June 2024

Dear Ibrahim, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We found our flat thanks to Arjun! Always professional and always available for any question we had!

Chiara · 16 December 2023

Agent replied · 13 June 2024

Dear Chiara, Thank you for taking the time to leave a wonderful 5 star Google review. Arjun will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to Karishma and her team at the Kensal Rise office. Very welcoming and competent. Will definitely be using Dexters in the future.

Jay · 16 June 2023

Agent replied · 15 June 2024

Dear Jay, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’m so amazed at how welcoming Chloe was from Dexter’s. She made me feel extremely comfortable. Her customer service skills took my breathe away.

Samir · 14 June 2023

Agent replied · 13 June 2024

Dear Samir, It’s great to hear that you have had a brilliant experience with our Kensal Rise & Queen's Park office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Daniel was very helpful and gave me several properties to see which I liked

Sherie · 14 February 2024

Agent replied · 13 June 2024

Dear Sherie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

5/5

Google

They have excellent service. They provided what was asked and more. Especially Arjun who was tolerant and professional throughout.

Omar · 17 October 2023

Agent replied · 13 June 2024

Dear Omar, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a brilliant experience purchasing my dream house with Cory at Dexter's! Everything went so quickly and smoothly, and Cory was such a delight to work with that I will also be selling my flat through Dexter's. Thank you!

Elisalex · 14 June 2021

Agent replied · 13 June 2024

Dear Elisalex, We are delighted that you took the time to leave such a fantastic review which the Kensal Rise team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Stellar experience with Dexters, namely with Hassan who is professional and incredibly helpful. It goes without saying that the whole moving process is extremely stressful, but Hassan made it go ever so smoothly and we couldn't be happier. Highly recommend!PositiveProfessionalism

Nadine · 14 June 2021

Agent replied · 13 June 2024

Dear Nadine, Thank you for taking the time in providing such lovely comments about Hassan in our Kensal Rise office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

In general, this agency had been very professional across several locations. More specifically, the Kensal Rise agency did us the best service by finding us an amazing apartment. Thanks to Rachel George, we are now settling in our new apartment.

Ori · 14 June 2021

Agent replied · 13 June 2024

Dear Ori, Thank you for taking the time to leave such great feedback regarding your experience with Rachel and our Kensal Rise office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Hassan has been brilliant! Really efficient over my queries and has a great phone manner and great attitude . Even when he’s been away from his office he’s never hesitated to get back to me! Great customer service and a colleague I’m Sure :)

Rosa · 14 June 2020

Agent replied · 13 June 2024

Dear Rosa, Thank you for taking the time in providing such lovely comments about Hassan in our Kensal Rise office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Zamar was fantasic during the whole letting process, very responsive and knowlegable.

Morgan · 15 March 2024

Agent replied · 13 June 2024

Dear Morgan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team

5/5

Google

If ever there was a house move that went smoothly I have to say this was it. Moving was always a terrifying thought, new surroundings, neighbours etc. Aida took that fear and made it into a very pleasant experience. Always happy go lucky, never a dull day with her. Professional from start to finish with a very good understanding of the needs and expectations of her clients. The professionalism didn't end when the deal was done. Followed up with calls and emails just to make sure everything was as promised. I would definitely recommend this agent.

Noel · 15 June 2018

5/5

Google

A big thank you to Endrit in the Sales Team for being flexible, efficient, and informative. The definition of service with a smile!

Danny · 14 June 2023

Agent replied · 13 June 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Arjun has been really helpful and friendly. He assisted me and my sister and made the whole moving very smooth. Everything was ready when we arrived and he answered all of our questions.

Katarína · 14 June 2022

Agent replied · 13 June 2024

Dear Katarína, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had my viewing hosted by james who very kindly showed me 2 properties and answered all of our questions. He’s a great agent and a very honest man. He’s happy to answer all questions you may have and has all the information in regards to properties he’s showing. Thank you very much James

Iam · 28 June 2024

Agent replied · 27 August 2024

Dear Iam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

David was fantastic from start to finish despite the pandemic meaning we lost our buyers, thanks to David, we were able to secure another buyer within a week. Very professional from start to finish and kept us updated.PositiveResponsiveness, Professionalism

Sean · 14 June 2021

Agent replied · 13 June 2024

Dear Sean, I was delighted to read the comments in relation to David and our Kensal Rise office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Matty was an annoyingly good agent to buy through. He was professional, courteous and an excellent salesman. He negotiated a deal that suited both buyer and seller. If I’m selling anything I would engage him in a heartbeat.PositiveResponsiveness, Professionalism

Anna · 14 June 2021

Agent replied · 13 June 2024

Dear Anna, Thank you so much for leaving a great five star review. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Hi have recently been looking for a new flat and Hassan has been incredibly helpful! Not only was he super flexible and able to show us properties within an hours notice he was really communicative. I would definitely recommend.

Sara · 14 June 2021

Agent replied · 13 June 2024

Dear Sara, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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