Trusted Agent profile · London
★★★★★
702 reviews across 1 platform
35 Highgate High Street, London, N6 5JT
Dexters's office in London, at 35 Highgate High Street, is rated 4.9 out of 5 across 702 reviews on 1 platform, including 702 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAlex Lovett and her team’s consistent efficiency and willingness to go the extra mile is refreshing and always appreciated.
Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIlaria was extremely helpful in our property search journey, she has constantly kept us front of mind for properties that would be suitable for us and helping us navigate the renting process.
Dear Nicole, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ilaria. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleIt was our pleasure to have Donart show us a property we were interested in. My husband was already at site, but when Donart learnt I was walking on my way from work, he was so kind and picked me up on the way. Polite and courteous throughout, the viewing did not seem at all rushed. One of the most calm and together estate agents I have come across. Real gentleman. Bless you and may you go a long way!
Dear Harita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleSelling my flat, the team- especially Kade -was persistent,very helpful, informative and motivated to get my flat sale across the line, this was especially helpful given the lack of communication from the buyers solicitor. Would use again.
Dear Stephane , Thank you for taking the time to leave a lovely review regarding Kade. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFor personal reasons I did not go through with renting a place with Dexters, however Donart Rakoci has been excellent into assisting me in my house search with patience and enthusiasm.
Dear Joelle, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleStill in my search, but Angelika is being so helpful and supportive. It’s a real pleasure to communicate with her - clear, professional and sweet. Highly recommended!
Dear Manning, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleIlaria Ferrentino was incredibly helpful when showing us the apartment and helping us make the best offer. She also guided us through all the paperwork for renting the apartment.
Dear Carlota, Thank you for taking the time to leave a wonderful 5 star Google review. Ilaria will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
GoogleMy fiance and I found Chloe to be an excellent agent. We found her personable, nice, and super knowledgeable about the property we were viewing. She was patient with us with any questions we had and gave us time to analyze the property as we walked through it. She made us feel super comfortable and was easy to interact with. Highly recommend her as your agent whether you’re renting or selling!
Dear Alec, We really appreciate you taking the time to leave such lovely comments about Chloe. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleAngelika was absolutely lovely, very helpful and reactive and wonderful positive energy!
Dear Manon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDexters is clearly a professional company from beginning to end. Eva Reynders was our first point of contact and she really did a great job. Eva is always friendly and responsive and is always happy to help with any request. I cannot recommend her enough. Thank you Eva for finding the perfect home for us.PositiveResponsiveness, Quality, Professionalism, Value
Dear Manos, We are delighted that you took the time to leave such a fantastic review which the Highgate team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleIlaria Ferrentino was helpful and supportive in the process, from the viewing to signing the contract. She was present and available, and I would really want to work with her again.
Dear Marta, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ilaria. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleKade Bond was instrumental in helping us secure our dream house. He was incredibly Helpful, professional and very easy to get a hold of. I would definitely work with him again
Dear Sophie, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters & Kade were wonderful to work with! Kade was always responsive to my emails & calls, thorough & helpful with every detail & ultimately helped me to complete on my dream flat in around 2 months Would very much recommend
Dear Krissie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJust to say thank you guys for the amazing service you provided on the sale of my property. You helped me to understand the process and guided me in every step away. Special thanks to Ben, Shakeer, Mark, Nick, and of course, Marlon. You have the best team!PositiveResponsiveness, Quality, Professionalism, Value
Dear Nilou. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We wish you the best going forward. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI worked with Chloe McNamara who made the whole process extremely smooth and easy, showing me a wonderful property which was exactly what I was looking for, and essentially arranging everything on the same day within a few hours. Could not have asked for a better experience - thank you Chloe!
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleChloe is a bearer of good news when it comes to finding suitable property for a family. She has been proactively helping us find properties which meet our requirements.
Dear Priyanka, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleExceptional and curated service for sellers. We felt very looked after and informed throughout. Mark, Nick and team assisted us with honesty and integrity throughout.
Dear Sunjeeve, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters and in particular Ben Hilton did a great job finding the perfect buyers for our flat. Communication was great throughout and Dexters were always one step ahead of our solicitors when enquiries were raised during the legal process which helped expedite the process. Ben (and Mark Sumray) were both a pleasure to deal with.PositiveResponsiveness, Professionalism
Dear Toby. We are pleased to read you received a five star service from Ben and Mark in our Highgate office. We hope that we can assist you again in the future. Kind regards Louise Smith Customer Relations Team
1/5
GoogleGenuinely baffled at how this bunch has a 5 star review on here. They must be employing an attorney to clean the bad reviews. Horrible communications with tennants, you email with one person who at least responds once a week only for them to go completely MIA and then the next time you email, that previous person apparently doesn't even work there anymore. Nothing gets done over months due to their unresponsiveness. Failed to provide me the manuals for appliances as they are legally required to, I asked if they could please get them for me and they literally responded "We cant find them. [....] We are sure our response satisfies all your questions/requests". I would stay away from them as this incompetent lot could literally ruin your life in a bad housing situation.
Dear Maya, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had the pleasure of dealing with Sam who was extremely knowledgeable, professional, and made the entire process stress-free. Thank you to Mark as well who also ensured things went smoothly and quickly. Would highly recommend. Thanks again!
Dear Andrew, Thank you for taking the time to leave a wonderful 5 star Google review. Sam will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleUmar was fantastic to work with, very helpful guiding us through the process and excellent customer service
Dear Yasmin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleGareth has been extremely helpful coordinating our new tenancy. Easy to contact and always kept us fully in the loop with regard to progress. He even rescued me when I got locked inside my house six months into the tenancy! Great aftersales service! Thank you Gareth! Charlie. ( I dictated this review to my mum as I don't have a gmail account)
Dear Lynn, Having read your review, we would like thank you for your feedback about our Highgate Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDonart was incredibly attentive throughout the process. His communication was excellent and it made the whole experience smooth and easy.
Dear Emily , Thank you for taking the time to leave a lovely review regarding Donart. Kind regards, Asma, Customer Relations Team
5/5
GoogleAlex was super responsive and easy to deal with during our tenancy and when moving out. Made the whole process very straightforward. Thanks!
Dear Jorge, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
