Trusted Agent profile

Dexters reviews

★★★★★ Excellent

702 reviews across 1 platform

35 Highgate High Street, London N6 5JT

Dexters's London office at 35 Highgate High Street is rated 4.9 out of 5 across 702 reviews on 1 platform, including 702 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

702

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We previously tried to sell our house with an alternate agency for over a year. Moving to Dexter's was such a good decision. The team did a great job keeping us updated and putting through lots of viewings. They were very kind and understanding about our situation having just had a new baby and how stressful everything was. And ultimately they got the sale over the line at the price we were happy with. Would definitely recommend Nick and the team again and use in the future.

Richard · 2 April 2026

Agent replied · 16 April 2026

Dear Richard, Thank you for your kind comments regarding the Highgate team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

I dealt with Shannon from the start of my search for my next rented home. From the first phone call she was personable and friendly and really listened to my rather specific set of requirements. She kept in contact regularly each week even if she did not have a flat to show me. She was the first agent I spoke to so I was nervous about my search but she made the whole process much easier. Thank you so much.

Tracey · 2 April 2026

Agent replied · 16 April 2026

Dear Tracey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I spent last Saturday going on several viewing appointments with a few different Estate Agents throughout London, and despite only spending 20 minutes with Georgie Ward, I can equivocally say she was by far, the best agent I saw. She pitched the viewing at exactly the right note which I really appreciated. She was professional and informed but most of all incredibly friendly and interested in my partner and my requirements. She also didn’t make us feel rushed or tried to power sell the property she allowed us time to take everything in and come to our own conclusions. She read the room very well and this is a skill Estate Agents often lack in my experience. There was also a trainee on our appointment who was also very charming. I wanted to share this info as It’s important to let good people know they have done a sterling job.

Simon · 26 March 2026

Agent replied · 16 April 2026

Dear Simon, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgina. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Georgie has been one of the most helpful people I’ve met throughout this process. As a first-time buyer, the whole experience can feel daunting and stressful, but working with Georgie has made it so much more enjoyable. I’ve never once felt oversold to or pressured, which has meant a lot. Her kind and friendly nature, coupled with her knowledge of the market, has truly put the enjoyment back into finding my forever home!

Anisha · 19 March 2026

Agent replied · 16 April 2026

Dear Anisha, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

UPDATE 23/2: Have just exchanged with thanks to Kade and Georgie who were experts at guiding me through the process as a FTB. Kade was attentive, approachable and a clear communicator all the way throughout and would highly recommend the …

Miles · 16 March 2026

Agent replied · 16 April 2026

Dear Miles, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

We had the pleasure of working with Angelika Wroblewska in the search for our dream home. It was a fantastic experience from start to finish, and she helped us find the perfect place. Angelika was incredibly responsive, supportive, and …

Miriam · 16 March 2026

Agent replied · 16 April 2026

Dear Miriam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Alex and her team, Chloe and Angelika, recently helped let my flat out. As a first time landlord, this process was completely new to me and a little daunting, however Alex and team made the entire process seamless, providing their expertise and constantly checking in and providing updates allowing me to have complete transparency through the process. This was easily the best experience I have had with a service organisation in a very long time. Thanks again for being so professional and friendly throughout.

Sara · 26 October 2024

Agent replied · 9 November 2024

Dear Sara, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

1/5

Google

We had an extremely disappointing experience with Dexters. They were very convincing when securing us as tenants, but the moment management responsibilities began, everything fell apart. Our rental experience was consistently stressful, disorganized, and frankly unacceptable, we would not recommend them to anyone. From day one, things went wrong. In our first week, we were given no notice of major construction works scheduled in our flat. We had even asked in advance and were explicitly told nothing was planned. Instead, we were woken at 8am by contractors arriving unannounced to change our door, locks, and carry out disruptive work that lasted a full week. Trying to live and work through that was incredibly stressful. We were also wrongly pressured into taking on responsibilities (like weekly fire alarm testing) that were not part of our contract or legal obligations. It took significant effort and independent research on our side just to get the agency to admit this. Communication throughout the tenancy was chaotic: - Constantly dealing with new agents who had no knowledge of previous conversations - Repeated, unnecessary key checks (four separate requests in a short time) - Inspections duplicated or rebooked despite already being completed - Requests for photos and unattended access that were never agreed in the contract - Persistent assumptions they could enter the property without proper consent It genuinely felt like talking to a revolving door of people who never checked tenant records. When it came to matters affecting us, like the deposit return, the team suddenly became slow and evasive. Charges appeared without proper justification, then changed when challenged, often backed by weak or unclear evidence. The final straw: we asked three months in advance to renew our tenancy. We were told they wouldn’t even contact the landlord until one month before expiry. Naturally, we started looking elsewhere, only for them to come back later demanding a decision within 24 hours. Completely unprofessional. Overall, this was one of the most frustrating rental experiences we’ve had. Poor communication, lack of transparency, and zero accountability. Avoid if you can.

Alexandra · 26 March 2026

Agent replied · 13 June 2024

Dear Alexandra, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma

5/5

Google

I recently purchased a property where Dexters acted as the seller’s agent, and Kade was looking after the transaction. The entire process was smooth and efficient. Kade was consistently helpful, always quick to respond to any questions, and facilitated coordination with the solicitors seamlessly. He and his colleague Umar, who helped us with additional viewings, were both professional and accommodating throughout. After four months, I received my keys in a golden envelope, a thoughtful and lovely gesture. Sending a big thank you to Dexters from my new home!

Anna · 9 October 2024

Agent replied · 23 October 2024

Dear Anna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I have really enjoyed working with Dexters and Angelika has been brilliant in my house search, very considerate and thoughtful in her communication and a real pleasure to deal with, thank you!

Lucinda · 16 March 2026

Agent replied · 16 April 2026

Dear Lucinda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I've had a wonderful experience with Dexters. Angelika has been such a great help, checking in regularly with myself and always putting my search high up on her priority list. She is an absolute asset to the company - very professional, always so cheerful, and although we didn't find a property through the company, she's assured me that I can go back to her if I ever need help in the future. Exactly the sort of agency that I know will do their best to help customers who are looking to rent!

Eleanor · 24 July 2024

Agent replied · 23 August 2024

Dear Eleanor, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Angelika. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

My fiance and I had an extremely positive experience working with Kade on our search for a new property. Kade built a really strong understanding of our requirements and was able to effectively match available properties to these. As we progressed with our purchase Kade was very professional and proactive throughout by keeping us informed of progress and communicating with other estate agents and solicitors involved in the chain - this was certainly beneficial in helping get the purchase over the line.

Richard · 13 June 2024

Agent replied · 23 August 2024

Dear Richard, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

A huge thank you to Donart and the team at Dexters High Gate office! My husband and I were on a search for a new home and thanks to Donart, we were able to start this journey feeling supported and confident. Donart was very prompt and organised from arranging the viewing to follow-ups. Although we didn’t end up putting in an offer, we appreciate your warming support. Thank you once again Donart and the team at Dexters High Gate branch!

Jae · 14 May 2024

Agent replied · 13 June 2024

Dear Jae, Thank you for your kind comments regarding the Highgate team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexter's was great at helping me navigate the tough London rental market as a newcomer to the UK. Chloe was an excellent agent sending me suitable options within my budget that met my criteria as well as being flexible with the viewing time to fit my schedule better. She was also very quick to process the paperwork for my application to ensure I was able to secure the home I felt was right for me. Overall, I had a great experience with Dexter's and with Chloe as my agent specifically!

Yonas · 15 January 2024

Agent replied · 13 June 2024

Dear Yonas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review for Chloe. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

Angelika was very friendly and helpful throughout our search for a property. She really listened to what we were looking for and kept us updated with new listings, often making sure we were among the first to view them. Her kind, professional and proactive approach made the whole process much easier for us. We really appreciate her help!

Sarah · 16 January 2025

Agent replied · 23 January 2025

Dear Sarah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Angelika was such a helpful, supportive and delightful estate agent. She made me feel welcome and accommodated me so well during my viewing. From the first phone to call until after my property viewing her positive and hardworking attitude has never wavered. Thank you for all your time and efforts 😊 Dexter’s are lucky you have you! …

Ellen · 16 January 2025

Agent replied · 23 January 2025

Dear Ellen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Angelika has been a great help in finding a rental flat! Highly recommend!

Ozzy · 2 April 2026

Agent replied · 16 April 2026

Dear Ozzy, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I recently purchased my first property through Dexters estate agents and had an excellent experience. Kade was incredibly helpful throughout the entire process, providing clear guidance and support. He was always available to answer my questions and made what could have been a stressful experience much easier. I truly appreciate his professionalism and dedication. Highly recommend Dexters and Kade for anyone looking to buy a property!

Luke · 2 August 2024

Agent replied · 23 August 2024

Dear Luke, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent experience buying with Nick and his team recently, totally faultless throughout. From start to finish we had everything needed, a great viewing, clear communication and their full support. Highly professional and thoroughly recommended. Thanks again Nick

Adam · 19 August 2025

Agent replied · 9 September 2025

Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Remy has been helping us find a flat as first time buyers and he has been incredibly helpful and attentive. Remy has been great at communicating with us and at understanding our needs and we are really grateful for his support during this stressful time. Thank you so much Remy, you have been extremely professional, patient and accommodating.

Charlotte · 3 December 2024

Agent replied · 10 December 2024

Dear Charlotte, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Sam Lawrence has been responsive, professional and super helpful throughout the entire process of purchasing our property in North London. Working with Dexters has been great - Sam, our agent, was consistently reliable, trustworthy, and a great communicator. He showed us properties relevant to our search and went above and beyond to accommodate tricky viewing slots around our work & travel. We strongly believe that it was thanks to Sam that we finally managed to find and exchange on our dream house. Thank you Dexters!

Anna · 17 September 2023

Agent replied · 13 June 2024

Dear Anna, We really appreciate you taking the time to leave such lovely comments about Sam. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nick and the team at Dexter’s were wonderful with our recent sale and purchase. We didn’t have the easiest transaction but throughout it all, Nick and the team kept us informed and we’re so professional with how they handled things. We recommend then highly to anyone in the area looking to sell, purchase or rent! Thank you Nick and team - we love our new home and we’ll be back when we are ready to sell it (which hopefully won’t be for a while!).

Annie · 17 September 2023

Agent replied · 13 June 2024

Dear Annie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I contacted Dexters to view a flat I had seen online and was immediately contacted by Ilaria. When I spoke with her she lined up a viewing for the same day along with 2 other properties that fit my criteria. She arrived on time for the first viewing and then further viewings were back to back. She was happy to answer any question at the viewings and also responded promptly when I sent further questions via email. Ilaria was friendly and down to earth, asking for my feedback on each property. I would highly recommend getting in touch with her to help you find a property!

Evette · 18 August 2023

Agent replied · 13 June 2024

Dear Evette, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and Ilaria e will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I wanted to thank Louis for his very friendly, helpful and transparent way of supporting my property search. Louis is professional, has great insight into the market and offers honest, accurate advice. I feel much more reassured and confident I will be able to find a new home, despite how stressful the process usually is. One of the best agents I had the chance to deal with and I'm grateful he is supporting my search. Look forward to more!

Aszlaq · 18 August 2023

Agent replied · 13 June 2024

Dear Aszlaq, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Highgate office will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's London office has 702 reviews across 1 platform: 702 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 702 reviews, and 4.9 out of 5 on Google from 702 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters, 35 Highgate High Street, London N6 5JT.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.