Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

402 reviews across 1 platform

120 Westbourne Grove, London, W11 2RR

Dexters's office in London, at 120 Westbourne Grove, is rated 4.9 out of 5 across 402 reviews on 1 platform, including 402 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

402

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great service , highly recommended. Thank you to Parys for being so helpful!

Trisha · 16 June 2020

Agent replied · 15 June 2024

Dear Trisha, I am writing to say thank you for your kind comments about the service you received from our Westbourne Grove Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Steffan great experience!

Arthur · 16 April 2025

Agent replied · 16 April 2026

Dear Arthur, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

On arrival to london I was a small fish in a big pond with no where and no one to turn to.until a close friend put me in contact with Dexter i chatted to lovely lad called Cillian.I explained my situation and what i was looking for and what I needed. Great people,Great service and would highly recommend it. Thanks again Peter

Peter · 17 June 2019

Agent replied · 15 June 2024

Dear Peter, We appreciate you taking the time to submit your review regarding the service you received from our Westbourne Grove Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Henry has really provided an excellent service in my property search getting to fully know my criteria. He keeps in touch and sends across properties of note.

Jamie · 17 March 2024

Agent replied · 15 June 2024

Dear Jamie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I dealt with Cillian he was very attentive , excellent service all round.

Scott · 17 June 2019

Agent replied · 15 June 2024

Dear Scott, Thank you for taking the time to write a review about the great service you received from our Westbourne Grove Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Thank you so much for time this afternoon Henry. Very professional and helpful with good knowledge of the area in our quest for a London place.

Gaynor · 17 March 2024

Agent replied · 15 June 2024

Dear Gaynor, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently did a viewing with Charlie and I would highly recommend Dexters. He was a very nice agent and more sincere than most I have previously dealt with ( I have had some bad experiences as of late ). I shall be using Dexters again.PositiveProfessionalism

Charlie · 16 June 2022

Agent replied · 15 June 2024

Dear Charlie, Thank you for your review, and mentioning your experience with Charlie in our Westbourne Grove office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Excellent service, Parys was extremely insightful and helpful.

Shooters · 16 June 2020

Agent replied · 15 June 2024

Dear Sir/Madam, Thank you for taking the time to write a review about the great service you received from our Westbourne Grove Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Very impressed with the professionalism, would highly recommend Dexter’s.

Jacquelyn · 10 January 2020

Agent replied · 8 January 2025

Dear Jacquelyn, Having read your review, we would like thank you for your feedback about our Westbourne Grove Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you Toby and Dexters team - will be recommending

Kevin · 17 June 2019

Agent replied · 15 June 2024

Dear Kevin, Having read your review, we would like thank you for your feedback about our Westbourne Grove Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have been viewing a lot of houses in west London area recently but one agent really stood out and that was dexters there knowledge of the local area and they where really professional one member of stuff stood out and that was Rudy I couldn’t recommend them highly enoughPositiveProfessionalism

Will · 28 August 2021

Agent replied · 15 June 2024

Dear Will, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

5 stars for sure. Thank you Saba for your work hard!

Sofia · 17 June 2018

Agent replied · 15 June 2024

Dear Sofia, Thank you for your review regarding your experience with our Westbourne Grove Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very professional service provided by our agent Parys. Being overseas and new to the process of house purchase in London, he was extremely helpful in guiding us all the way until the completion of the purchase. He is prompt in his response throughout our journey. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Lim · 28 August 2021

Agent replied · 15 June 2024

Dear Lim, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Toby Simmonds at Dexters was invaluable when I purchased my last flat in Notting Hill. He was intelligent in suggesting what I should look at, informed about the property he was showing and helpful when the vendor was difficult. He arranged access for my surveyor and builders and I shall be using Dexters again.

Elizabeth · 16 June 2020

Agent replied · 15 June 2024

Dear Elizabeth, Thank you very much for your great review regarding our Westbourne Grove Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Very positive experience working with Toby and Parys. They helped me find a buyer for my flat quickly and efficiently, were polite and responsive to all queries and pushed the process along with the solicitors very well. Definitely would recommend.PositiveResponsiveness, Professionalism

Kav897 · 28 August 2022

Agent replied · 15 June 2024

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

*Great service and friendly staff! Would definitely recommend Dexter’s.

Danielle · 17 June 2018

Agent replied · 15 June 2024

Dear Danielle, I am writing to say thank you for your kind comments about the service you received from our Westbourne Grove Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very efficient and professional service. Ryan in particular was a great help in our search for an investment property and although unfortunately we did not finalise a deal through them on this occasion, we will definitely use their services in the future.

Ally · 16 June 2022

Agent replied · 15 June 2024

Dear Ally, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently sold our flat through Dexters. Right from our first contact with Toby and his valuation visit to Rudi who oversaw the process we received excellent, personal service. We were very impressed with Dexters and wouldn't hesitate to recommend them.PositiveResponsiveness, Professionalism

Anne · 16 June 2022

Agent replied · 15 June 2024

Dear Anne, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We were shown around by Stuart and Steff today. Very friendly and professional. Great experience!

Torsten · 8 June 2024

Agent replied · 27 August 2024

Dear Torsten, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Had Bo Spearing show me a few units. Very enthusiastic and knowledgable lady, time well spent.

TF · 16 May 2024

Agent replied · 15 June 2024

Dear TF Chow , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great service and team - have been mostly dealing with Toby for buying a property in Notting Hill and he was extremely professional and responsive throughout the process. Would highly recommend Dexters to anyone who is looking to buy or sell in the area!PositiveResponsiveness, Quality, Professionalism

Orestis · 28 August 2021

Agent replied · 15 June 2024

Dear Orestis, Thank you for your great review regarding our Westbourne Grove office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

James and Johnathan have been exemplary throughout my purchase process. They were proactive, patient and supportive. I felt confident in them and cannot recommend their services highly enough. 10/10.

Chloe · 16 June 2023

Agent replied · 15 June 2024

Dear Chloe, It’s great to hear that you have had a brilliant experience with our Westbourne Grove office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Toby, I have found him to be patient and professional. Patient in that he listened to us and our needs and professional that he gave great advice, was up to date on the current state of things and kept us informed in regards to what was happening with our property.

Animehunter · 17 June 2019

Agent replied · 15 June 2024

Dear Mohammed, Thank you very much for your great review regarding our Westbourne Grove Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I’d recently been incredibly frustrated with with numerous property agents as I wasn’t getting the service that I felt was deserved. This all changed after meeting Cillian O Buachalla from Dexter’s, he is efficient, diligent and knows his stuff. I’d highly recommend him to anyone looking to buy or sell their home.

James · 17 June 2019

Agent replied · 15 June 2024

Dear James, We are delighted to read that our Westbourne Grove Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 402 reviews across 1 platform: 402 on Google.

What is Dexters London's rating?

Dexters London is rated 4.9 out of 5 across all 402 reviews, and 4.9 out of 5 on Google from 402 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 120 Westbourne Grove, London, W11 2RR.

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