Trusted Agent profile · London
★★★★★
402 reviews across 1 platform
120 Westbourne Grove, London, W11 2RR
Dexters's office in London, at 120 Westbourne Grove, is rated 4.9 out of 5 across 402 reviews on 1 platform, including 402 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHenry did a great job negotiating our purchase. I have confidence he will get the sale through quickly and professionally.
Dear Mary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIt was so nice to deal with Steffan, he took his time, was helpful in showing us properties that would most suit us and was very lovely!
Dear Maher, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleToby and his team were superb, their dedication, commitment and desire to ensure they saw the transaction through from beginning to comclusion was entirely professional throughout. I highly recommend them. JonathanPositiveResponsiveness, Professionalism
Dear Jonathan, Thank you for taking the time to leave such great feedback regarding your experience with Toby and our Westbourne Grove office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThe whole Dexters team were very professional and thorough during the entire process of selling my property. Led brilliantly by Toby Simmonds, the team showed more people round than the other agent, followed up efficiently and comprehensively and ensured they achieved the best price possible. Once the sale was agreed, Toby ensured he followed the transaction personally through to exchange and completion, reaching out proactively to both sides to resolve issues. I would definitely recommend anyone looking to sell their property in West London to consider using Dexters.PositiveProfessionalism
Dear Ben, Thank you for taking the time in providing such lovely comments about Toby in our Westbourne Grove office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJosh Coleman was very useful and full of knowledge! He’s a 10 out of 10
Dear Millie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter's is the best. The process was smooth and they were so helpful! Henry Gouriet assisted me with the whole process and I have no complaints!
Dear Isabella, Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Asma
5/5
GoogleI had a great experience dealing with Steffan Lewis; he has set the bar high for other real estate agents - I highly recommend him.
Dear Zaid, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleA big thank you to Isabellel from my husband and I, for all her help, finally an agent that listens to me. Great job.
Dear Jackie, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIan and his team have been extremely efficient in getting our sale up and running. We've especially been very impressed with the number of viewings achieved in such a short period since instructing them on the sale.
Dear Chio, We are delighted to read that our Westbourne Grove Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJames Wittich has been really helpful and very professional! Thank you so much!
Dear Sunyoung, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleStuart at Dexters was incredibly helpful and patient during my property search. His professionalism and dedication made the process smooth and stress-free. Highly recommend!
Dear Adem, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleFantastic Service! I can't thank Isabelle enough for her help with my flat purchase. I couldn't have done it without her! Highly recommended
Dear Angela, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleJames has been really helpful and professional, a pleasure to work with
Dear Nickey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJames Wittich was very professional and courteous in his dealings with us.
Dear Caroline, Thank you for your wonderful 5 star review regarding James. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe team at Dexters have been absolutely fantastic and delivered a real 5 star service! Nothing was too much for them and they made the process as stress-free as it possibly could. My wife and I recently bought our place in Clanricarde Gardens and couldn’t be happier with the overall experience and of course our beautiful new home. We’re not planning to sell just yet....however when we do there is no question who we will be trusting to sell our home. Dexters certainly have our seal of approval!
Dear John, We appreciate you taking the time to submit your review regarding the service you received from our Westbourne Grove Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJemima Laurence from Dexters showed my husband and I around a few properties to buy for our daughter’s first flat last Monday. …
Dear Victoria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jemima. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleHad a great experience viewing a property with Steffan! He is a knowledgeable and professional, look forward to having more viewings with him!
Dear Julia, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleParys and his team are always very helpful, organised, accommodating and a pleasure to deal with. I wouldn't hesitate to recommend them.
Dear Alexandra, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’ve had numerous issues with agents before and have found the process of viewing properties tedious at times when agents are not clued up. Charlie however was different. He was very informative, polite and went beyond the call of duty to accommodate my needs. I was 10 minutes late for my viewing and he kindly waited and provided a bespoke service. I would highly recommend Dexters in the near future
Dear Minna, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI had a brilliant experience with Dexter's and I would definitely recommend them. Parys was nothing short of attentive and really went above and beyond in helping me find my perfect property.
Dear Roberto, We are really pleased to read your positive review regarding the service from our Westbourne Grove Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThe team at Dexters have been absolutely fantastic and delivered a real 5 star service! Nothing was too much for them and they made the process as stress-free as it possibly could. My wife and I recently bought our place in Clanricarde Gardens and couldn’t be happier with the overall experience and of course our beautiful new home. We’re not planning to sell just yet....however when we do there is no question who we will be trusting to sell our home. Dexters certainly have our seal of approval!
Dear John, We appreciate you taking the time to submit your review regarding the service you received from our Westbourne Grove Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI would like to give Henry Gouriet a five star review. He is a very proactive salesperson. He tried to understand my needs before hand and prepared three properties for me to view. After the viewing, he answered my questions through email very quickly. Thank you, Henry!
Dear D Zhong, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
5/5
GoogleParys and the team went the extra mile in helping me find a great buy to letPositiveResponsiveness, Professionalism, Value
Dear Dylan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGreat experience working with Dexters! Richard is a first class agent, could not recommend him more highly. He went out of his way to make it a simple and seamless process.
Dear Sasha, Thank you for your review regarding your experience with our Westbourne Grove Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's London office has 402 reviews across 1 platform: 402 on Google.
Dexters London is rated 4.9 out of 5 across all 402 reviews, and 4.9 out of 5 on Google from 402 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Dexters London, 120 Westbourne Grove, London, W11 2RR.
