Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

402 reviews across 1 platform

120 Westbourne Grove, London, W11 2RR

Dexters's office in London, at 120 Westbourne Grove, is rated 4.9 out of 5 across 402 reviews on 1 platform, including 402 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

402

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have been looked after so incredibly well by Dexters. There’s no way that the pace of the progress made in the last few weeks would have been possible without the help of James Switch. He always managed to move around timings to cater for us, always being polite, smiley and professional. A process that could so easily have been stressful was made pretty comfortable due to his hard work so endless thank yous to James and the rest of the team :)

Kitty · 16 February 2024

Agent replied · 15 June 2024

Dear Kitty, We really appreciate you taking the time to leave such lovely comments about James and the team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Really good experience with Dexters and especially Steffan who’s been very efficient and helpful throughout my apartment search. Thanks!

Margaux · 27 September 2024

Agent replied · 25 October 2024

Dear Margaux, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Selling a property is never straight forward or easy but the guys at Dexters Westbourne made the whole process a lot easier with good advice, proffesionalism and always willing to go the extra mile. When ever i had doubts or questions there were always a quick email or phone call away. Absolutely worth every penny of their comms.

C · 16 June 2021

Agent replied · 15 June 2024

Dear C A, Thank you for taking the time to leave a great five star review regarding your experience with our Westbourne Grove office. Feedback is greatly appreciated by the teams and they will be thrilled to read your comments. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Stefan is super diligent!

Rania · 16 April 2025

Agent replied · 10 November 2024

Dear Rania, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Can’t thank Rudy enough for all the help with our house hunt. Very polite and super informative. Rudy really made the whole process as stress free and easy as possible. He’s your guy for efficiency and reliability! Thank you, Rudy! Highly recommend. (Dexters…you’re lucky to have him - a true gem).

Amy · 16 June 2022

Agent replied · 15 June 2024

Dear Amy. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I had the pleasure with dealing with Dexters for purchasing my new property. Lucy made it really easy for me by sending me details of properties within my budget - out of which I chose one in particular. I made an offer and Lucy kept in touch with me constantly throughout the process until the purchase was complete. I would strongly recommend working with them!

Joao · 17 June 2018

Agent replied · 15 June 2024

Dear Joao, Thank you very much for your great review regarding our Westbourne Grove Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ask for James Wittich, he is one of the best estate agents I met. He showed me a really nice property, perfect for me, and was very responsive, kind and efficient throughout the entire process. Unfortunately the seller changed their mind after my offer was accepted and the deal fell through.

Rachele · 16 April 2025

Agent replied · 15 June 2024

Dear Rachele, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Steffan & Henry were great, they took the time to show us around after hours and answered every question we had about the properties.

Amine · 8 June 2024

Agent replied · 27 August 2024

Dear Amine, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great experience, especially Finnley Wilbourn!

A · 19 March 2025

Agent replied · 16 April 2026

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Dexters is the most professional lettings agent I’ve ever worked with. James was an absolute joy and knew a lot about each property we visited. He really went the extra mile - couldn’t recommend James and Dexter’s more highly!

Bella · 16 June 2023

Agent replied · 15 June 2024

Dear Bella, Thank you for your kind comments regarding James and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Stuart was very professional, thoughtful to our needs and a pleasure to work with in finding our dream home. Thank you Stuart.

Matt · 8 June 2024

Agent replied · 27 August 2024

Dear Matt, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Rudy was fantastic at helping me find exactly what I was looking for. When I wasn't too sure about things, he asked the right questions to help me decide. He has a very professional and friendly manner which helped make my experience so smooth, can't thank him enough!

Rowan · 16 June 2022

Agent replied · 15 June 2024

Dear Rowan, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I had an unbelievably smooth purchase experience with Dexter, thanks a lot to Henry Gouriet for his help. Henry facilitated clear and timely communication between different parties and we managed to complete in roughly three months time.

Chujie · 16 August 2025

Agent replied · 16 April 2026

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

It was a real pleasure to be taken through our recent viewing by Steffan. Not only was he was knowledgeable, helpful, efficient and professional but also very kind and friendly. He answered all our additional questions with a very prompt email. He's a real credit to Dexters.

Manon · 16 April 2025

Agent replied · 9 December 2024

We really appreciate you taking the time to leave such lovely comments about Steffan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

George was excellent, super professional and showed us properties that were exact matches to what we were looking for. Thank you George!

M · 16 April 2024

Agent replied · 15 June 2024

Dear M B, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Completed a purchase with Dexters as agents for the seller. There were a few legal problems during the purchase and Dexters were very proactive at all times. Communication was great and they kept the process moving along when time was of the essence.PositiveResponsiveness, Quality, Professionalism

Andy · 16 June 2022

Agent replied · 15 June 2024

Dear Andy, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I recently purchased a property through Dexters and was blown away by the service provided. Cillian was my main point of contact in the office and he made, what was meant to be, a complex and stressful transaction extremely approachable and an almost enjoyable experience. His level of attention and diligence is unrivaled. Could not recommend highly enough.

Marty · 17 June 2019

Agent replied · 15 June 2024

Dear Martin, We appreciate you taking the time to submit your review regarding the service you received from our Westbourne Grove Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Anastasia at Dexters was super communicative and helpful in responding to our enquiries. Would recommend

Lawrence · 16 February 2026

Agent replied · 16 April 2026

Dear Lawrence, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had the pleasure of being shown around properties by Jemima who was very professional and easy to get along with. Would definitely recommend.

OLLIE · 15 November 2025

Agent replied · 13 December 2025

Dear Ollie, We really appreciate you taking the time to leave such lovely comments about Jemima. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Bo has been invaluable in assisting us with our search for a place in London. While we're still in the midst of the search process, her support and guidance have been immensely appreciated. With Bo's expertise and advice, we feel optimistic about finding a place that truly feels like home to us. We're grateful for her tremendous services and dedication to helping us navigate this journey.

Judy · 16 May 2024

Agent replied · 15 June 2024

Dear Judy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Henry Gouriet did a fabulous job for me selling my apartment in Paddington. He provided regular feedback and achieved a price that I was happy with. I would strongly recommend using him if you want to sell your apartment in the area.

Richard · 16 April 2025

Agent replied · 16 April 2026

Dear Richard, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Friendly and professional individuals., I worked with Henry Gouriet and he’s exceptionally helpful, friendly and professional

Amineh · 16 May 2024

Agent replied · 15 June 2024

Dear Amineh, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

It's not often I write reviews however Hamish was so incredibly helpful in not only my property search but guiding me through the offer process through to completion. He made the process a pleasure and was always at hand to answer any of my questions.PositiveResponsiveness, Professionalism

James · 28 August 2021

Agent replied · 15 June 2024

Dear James, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Had a very positive viewing today in Holland Park Gardens with Anastasiia from Dexters. Professional, kind, and well-informed. Highly recommended!

Antonio · 29 November 2025

Agent replied · 13 December 2025

Dear Antonio, Thank you for taking the time to leave a wonderful 5 star Google review. Anastasiia will be thrilled to read your kind comments. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 402 reviews across 1 platform: 402 on Google.

What is Dexters London's rating?

Dexters London is rated 4.9 out of 5 across all 402 reviews, and 4.9 out of 5 on Google from 402 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 120 Westbourne Grove, London, W11 2RR.

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