Trusted Agent profile · London
★★★★★
560 reviews across 1 platform
144-146 Old Brompton Road, London, SW7 4NR
Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 560 reviews on 1 platform, including 560 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDexters (South Ken & Knightsbridge Sales) are a very knowledgeable, professional and pro-active team and are a pleasure to deal with.
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleVery efficient and professional service from Hugh Daunt and the team at Dexters. Appreciate your help in finding me a great flat.
Dear Thomas, We are delighted to read that our South Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJudith is so bright and cheerful, and just gets stuff sorted - exactly the kind of person you want managing your flat.
Dear Sir/Madam, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe were lucky enough to work with Remi who was a star, super helpful throughout the process and always professional. Thank you!
Dear Greg, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
GoogleHugh Daunt, Stephen Dean and Matthew Huybrechts were all first class and the best agents I've dealt with in London.
Dear Jack, We are delighted to read that our South Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFantastic service from a company that keeps you in the loop and is available 24/7. As an inexperienced buyer, I couldn't be more grateful to Cyntia for all her help
Dear Faaris, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleGeorge was very professional and reliable.
Dear Clarissa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleAmazing experience with Adam from the Lettings team, was by far the best agent I dealt with!
Dear Michael, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleAtdhe's promptness to my viewing appointment was well executed and provided structured advise and guidance on the frantic London markets including dealing with my sister in law in my absence. I would have no hesitation in recommending his services to others.
Dear Najmaman, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a pleasure to meet Hugh recently, and cannot recommend him more! Very professional, very efficient and has a good understanding of the current market. One of those rare moments, when an agent listens to what you actually want and screens the properties to meet your expectations - saves time and energy for everyone. Also, very polite and well-mannered, trully a pleasure to work with in the property jungle!
Dear Jurgita, we really appreciate your feedback and the 5 stars! Out staff ensure that they are always fully up to speed on the current and local markets and work really hard to ensure that best advice is always given to our customers. Hugh has demonstrated this and it is great to read your comments confirming what a great ambassador for Dexters he is. Thanks again for your feedback and all the best. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleGeorge is responsive and friendly.PositiveProfessionalism
Dear Hao, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGeorge Gibbs was very helpful.
Dear Jessica, It’s great to hear that you have had a brilliant experience with our South Kensington & Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleTerrible experience with their maintenance and property management. Initially lots of promises, then nothing gets done and then they stop responding. If you rent a £200 garage from them, maybe such service (or lack thereof) would be ok. If you rent an expensive flat, this is a joke, not service...NegativeResponsiveness, Quality, Professionalism, Value
Dear Anna, As we have been unable to locate your details on our database, I would appreciate it if you could contact us directly as we are disappointed to read that your experience with Dexters was not to the standard we expect. I look forward to hearing from you in order that we can address this. Kind regards Evie Fisher, Customer Relations Team
5/5
GoogleWe had a great experience at Dexters SK. We managed to rent a charming apartment in no time. Additionally , the team is young and dynamic and were very attentive and flexible to both partie’s needs. Particularly, Rebecca Rooney has provided us some valuable help by going the extra mile for us with professionalism and sensibility which made all the difference. We highly recommend this agency.
Dear Nicolas, We greatly appreciate you putting aside the time to submit a review about our South Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service, great level of attention and regular communication with new sales opportunities. Most straightforward and hardworking estate agent I have had the pleasure of meeting is Candy Foye! . She is worth asking for by name and she will provide you with all the help and most informed sales agent you will ever meet.PositiveResponsiveness, Quality, Professionalism, Value
Dear Abraham, Thank you for your kind words regarding Candy and our South Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThe property management team has always been extremely kind and available at all of our needs and has always helped in every way possible. Unfortunately we decided to change flat and we won't have them helping us anymore as our new property is managed by the landlord.. We are experiencing the first issues already. We appreciate all of your hard work and wish you all the best.
Dear Lorenzo, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAfter months and months of searching for an apartment, I was lucky enough to have met Bryan Perry Parry who not only was profesional and efficient in finding me exactly what I wanted, but he also had made this experience very seamless, personalised and overall pleasant! Great sense of humor too!
Dear Anastasiya, Bryan will be thrilled to read your comments in relation to finding you your new home. Thanks so much for posting this review and we would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team.
5/5
GoogleCandy Foy did an amazing job regarding the sale of my flat in SW10 and the the entire process was completed in 3 weeks. She was pure efficiency, on top of every detail, sorting complex issues involving multiple parties and ensuring that small concerns were never blown out of proportion. The perfect estate agent.PositiveResponsiveness, Quality, Professionalism
Dear Greg, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleExcellent experience with Adam. The team was efficient, helpful, and made the process easy.
Dear Giovanni, Thank you for taking the time to leave a wonderful 5 star Google review. Adam will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleI have just bought an apartment through Dexters. The whole transaction from virtual viewing to completion went exceedingly smoothly due in no small way to Piers. He managed it all as true professional would, answering any queries in concerns without delay and making the process a stress-free one for me. I would thoroughly recommend this agency.
Dear Nancy. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThank you Guys for all your support, Hugh, Will and Elliot you are all perfect and lovely!!*****
Dear Zeynep, many thanks for posting this review and awarding the team 5 stars. They will be delighted to read your comments. Thanks again and all best wishes for the future. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleI was an undergraduate at Imperial College, and it was the activities organized by the school that introduced me to dexters. The service attitude is very good, and they also provide many houses and choices. recommend! ! !
Dear Ms Chang, Thank you for taking the time to leave a lovely review regarding Dexters. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRemi and Joe have been outstanding in the service provided. Couldn't recommend enough!
Dear Andrea, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleGood experience with Lili, she has been very attentive and helpful!
Dear Jia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
