Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

550 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 550 reviews on 1 platform, including 550 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

550

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Dexters have been very helpful and understanding. Ria in particular was extremely helpful & supportive during one of my difficult personal periods I went through. Dextors are well recommended by me having had a wonderful experience with their services. Antoine Rassasse Current tenant.

A · 20 June 2022

Agent replied · 19 June 2024

Dear Antoine, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our South Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service from Fin. He was very responsive to any queries, and helped us get a great price on the property. Couldn't ask for better!!

David · 20 May 2025

5/5

Google

Great experience working with Joe and the Dexters team. Joe really sought to understand the needs and concerns and worked very hard to make sure we had a successful outcome.

Pierre · 24 August 2023

Agent replied · 19 June 2024

Dear Pierre, Thank you for your kind comments regarding the Dexters team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Terrific experience with Charlie and the Dexter team Professional, knowledgeable, positive and energetic All the key elements. Definitely first call for Knightsbridge!

Catherine · 20 February 2024

Agent replied · 19 June 2024

Dear Catherine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.

5/5

Google

Mr. George Gibbs helped me last week to find a rental in London. He showed me good places, he was kind and polite and effective. It was a great help for me.

Bernadett · 20 June 2023

Agent replied · 19 June 2024

Dear Bernadett, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rebecca is the best!

Jasper · 20 June 2020

Agent replied · 19 June 2024

Dear Jasper, We are really pleased to read your positive review regarding the service from our South Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

My roommate and I found a fantastic apartment, Managed by Dexter’s, prior to arriving in the UK. As international students, the application process was smooth and transparent. They were very accommodating, even offering to stay far later than office hours to exchange the keys to move-in. Overall it’s been a great experience so far!

Yasmina · 21 June 2019

Agent replied · 19 June 2024

Dear Yasmina, We appreciate you taking the time to submit your review regarding the service you received from our South Kensington Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters have been driving the transaction forward at pace and pro active in overcoming obstacles! Joe in particular has been instrumental in the purchase of the property

Caz18uk2001 · 24 March 2025

5/5

Google

Really accommodating and responsive! I was shown around by George and he was great. I booked 1 viewing but when I met him he showed me every available property in the are that suited my needs. Overall great service.PositiveResponsiveness, Professionalism

Perdana · 20 June 2022

Agent replied · 19 June 2024

Dear Perdana, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Excellent and proactive service delivered by Stephen Dean over the past few years finding reliable tenants and delivering full management.

Farid · 22 December 2023

Agent replied · 19 June 2024

Dear Farid, Thank you very much for your great review regarding our South Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We had a very smooth time with Dexters - everything was very well explained, the communication was fantastic (and the replies to our numerous questions were replied to quickly and in detail), and Hugh Daunt, our lettings agent, was the consummate professional. Overall, a potentially complicated time was made efficient and enjoyable!

Edward · 21 June 2018

Agent replied · 19 June 2024

Dear Edward, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

1/5

Google

I had a bad experience with this agent when I listed my flat for sale with them and would not recommend them.

Merrini · 23 October 2023

Agent replied · 19 June 2024

Dear Merrini, I am concerned to read your comments and have passed them to the Director of our South Kensington & Knightsbridge office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Harry stow pulled out all the stops and made it so easy for my wife and I to rent a one bedroom flat in Knightsbridge. He’s professional and an all round good guy. True asset to dextersPositiveProfessionalism

John · 20 June 2022

Agent replied · 19 June 2024

Dear John, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

George, is friendly, understanding and invested in his clients. In an hour we were able t do five viewings. It was productive, fast and also an entertaining and professional experience. He cares about his clients and their requirements.PositiveResponsiveness, Quality, Professionalism, Value

William · 12 November 2021

Agent replied · 19 June 2024

Dear William, Thank you so much for the fantastic feedback, the team at South Kensington & Knightsbridge are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Really professional service, found me a great property in very little time. Quality listings and a really smooth service. Shout out in particular to the administrator Josi, for all the help with inquiries.. Would recommend!PositiveProfessionalism, Value

Clara · 20 June 2022

Agent replied · 19 June 2024

Dear Clara, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Gave very fast responses!!!! Frankey helped me find a beautiful lovely flat and we signed the contract in about one week! Amazing speed! She was so encouraging and replied real quick when we came into problems!

Anne · 20 June 2022

Agent replied · 19 June 2024

Dear Anne, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been working with George over the past months. He helped me in finding a new property to rent. He was reliable, professional and he carefully listen at my requirements.PositiveResponsiveness, Quality, Professionalism, Value

Cristina · 25 August 2022

Agent replied · 19 June 2024

Dear Cristina, Thank you for your review, and mentioning your experience with George in our South Kensington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I would like to thank AJ for his help in choosing the suitable accommodation for my family and I. Also, Thank you for finishing the agreement quickly for me to move in. Thank you AJ

UAE · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our South Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

The service from Dexters are extremely great. They have the best properties in London. My agent, Rezarta Muciqi, is very professional and helps me find a perfect property to rent.PositiveResponsiveness, Quality, Professionalism, Value

He · 25 August 2022

Agent replied · 19 June 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I’ve been working with Daisy and have found the experience to be extremely helpful to our overall search process and very professional. Thank you!

Kristina · 20 June 2023

Agent replied · 19 June 2024

Dear Nina, Thank you for your great 5 star review, and mentioning your experience with Daisy in our South Kensington office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had such a great experience working with Hugh Daunt on my property search. He kept me informed every step of the way and I really felt that he was working for me. He never gave up and I ended with my dream property! Thank you!

Susan · 21 June 2019

Agent replied · 19 June 2024

Dear Susan, Having read your review, we would like thank you for your feedback about our South Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with Dexters and Frankey, they were very efficient and managed to solve a last minute problem in the best way.

Giulia · 20 June 2023

Agent replied · 19 June 2024

Dear Giulia, Thank you for your review regarding Frankey. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very good experience with Bryan who handled the a letting process for us and did not drop the ball even when it seemed like negotiation and approval would not come through.PositiveResponsiveness, Professionalism

Catarina · 20 June 2022

Agent replied · 19 June 2024

Dear Catarina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our South Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

George Gibbs helped us in our search of new home. Though we decided not to rent in south kensington at the end, he has been very professional and nice. Thank you, George.

Jem · 20 June 2022

Agent replied · 19 June 2024

Dear Jemma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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