Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

560 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 560 reviews on 1 platform, including 560 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

560

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Gave very fast responses!!!! Frankey helped me find a beautiful lovely flat and we signed the contract in about one week! Amazing speed! She was so encouraging and replied real quick when we came into problems!

Anne · 20 June 2022

Agent replied · 19 June 2024

Dear Anne, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been working with George over the past months. He helped me in finding a new property to rent. He was reliable, professional and he carefully listen at my requirements.PositiveResponsiveness, Quality, Professionalism, Value

Cristina · 25 August 2022

Agent replied · 19 June 2024

Dear Cristina, Thank you for your review, and mentioning your experience with George in our South Kensington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I would like to thank AJ for his help in choosing the suitable accommodation for my family and I. Also, Thank you for finishing the agreement quickly for me to move in. Thank you AJ

UAE · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our South Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

The service from Dexters are extremely great. They have the best properties in London. My agent, Rezarta Muciqi, is very professional and helps me find a perfect property to rent.PositiveResponsiveness, Quality, Professionalism, Value

He · 25 August 2022

Agent replied · 19 June 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I’ve been working with Daisy and have found the experience to be extremely helpful to our overall search process and very professional. Thank you!

Kristina · 20 June 2023

Agent replied · 19 June 2024

Dear Nina, Thank you for your great 5 star review, and mentioning your experience with Daisy in our South Kensington office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had such a great experience working with Hugh Daunt on my property search. He kept me informed every step of the way and I really felt that he was working for me. He never gave up and I ended with my dream property! Thank you!

Susan · 21 June 2019

Agent replied · 19 June 2024

Dear Susan, Having read your review, we would like thank you for your feedback about our South Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with Dexters and Frankey, they were very efficient and managed to solve a last minute problem in the best way.

Giulia · 20 June 2023

Agent replied · 19 June 2024

Dear Giulia, Thank you for your review regarding Frankey. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very good experience with Bryan who handled the a letting process for us and did not drop the ball even when it seemed like negotiation and approval would not come through.PositiveResponsiveness, Professionalism

Catarina · 20 June 2022

Agent replied · 19 June 2024

Dear Catarina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our South Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

George Gibbs helped us in our search of new home. Though we decided not to rent in south kensington at the end, he has been very professional and nice. Thank you, George.

Jem · 20 June 2022

Agent replied · 19 June 2024

Dear Jemma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very happy to work with Izzy! Excellent support and communication.

Pericles · 21 March 2024

Agent replied · 19 June 2024

Dear Pericles, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great service. Honest and helpful. Dexters found me a suitable buyer in a difficult market at the right price

Frits · 24 August 2023

Agent replied · 19 June 2024

Dear Frits, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been constantly impressed and grateful to the hard work put in by Dexters office in helping me in my property search - particularly on the part of Candy Foy. Could not recommend them more.PositiveResponsiveness, Quality, Professionalism

Thomas · 20 June 2021

Agent replied · 19 June 2024

Dear Thomas, Thank you for taking the time in providing such lovely comments about Candy in our South Kensington & Knightsbridge office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Good team at Dexters. I like that they are proactive and not passive. They got the job done in the end.

Paul · 20 June 2023

Agent replied · 19 June 2024

Dear Paul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Found George to be extra super helpful and friendly! Made everything 10 times easier and genuinely cared about our demands/requirements. The agency has great properties and even better customer relations !PositiveResponsiveness

Imran · 20 June 2022

Agent replied · 19 June 2024

Dear Imran, It’s great to hear that you have had a brilliant experience with our South Kensington and Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Really attentive and good estate agents

George · 22 May 2024

Agent replied · 19 June 2024

Dear George, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Thanks to Dexters and especially to Tom Hood for helping with property maintenance in general and assistance with tenancy changeover/renewal issues specifically. Tom helped with discussing the issues in detail, took feedback from all sides and worked sincerely towards positive outcomes.

Sridev · 20 June 2020

Agent replied · 19 June 2024

Dear Sridev, We greatly appreciate you putting aside the time to submit a review about our South Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Had a brilliant service with this Dexters branch especially via Rebecca Rooney. Her professionalism, knowledge and vibrant personality made the whole experience seamless. If you're in need of a property I would definitely recommend using this Dexters and ask for Rebecca!

ITSmeCHEESE · 20 June 2020

Agent replied · 19 June 2024

Thank you very much for your great review regarding our South Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Happy to work with George on finding and securing a flat for myself. He was professional, kind, and made an effort to introduce me to the new area as well.PositiveProfessionalism

Marc · 20 June 2022

Agent replied · 19 June 2024

Dear Marc, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great pleasure working with them. Good house rented

Java · 21 March 2024

Agent replied · 19 June 2024

Dear Java, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

very professional and helpfull people !

Alberto · 20 April 2024

Agent replied · 19 June 2024

Dear Alberto, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great experience and service with Harry. We found ideal house with his help and the whole process was efficient.

Stardust · 20 June 2023

Agent replied · 19 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After years of self-management from abroad, I decided to let Dexters to manage the flat for me. After a shaking start with previous guy, now the flat is in great hands. Tom Hood has handled all concerns, efficiently and professionally. Great job!

Francesco · 21 June 2019

Agent replied · 19 June 2024

Dear Francesco, We greatly appreciate you putting aside the time to submit a review about our South Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Really impressed with Dexters, especially with Rezarta’s professionalism. Would definitely recommend!

Dina · 22 December 2023

Agent replied · 19 June 2024

Dear Dina, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Manon and Percy had been very helpful, all the time available , resourceful and so professional. Many thanks.

Christine · 20 June 2023

Agent replied · 19 June 2024

Dear Christine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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