Trusted Agent profile

Dexters reviews

★★★★★ Excellent

763 reviews across 1 platform

12 The Broadway, London SW19 1RF

Dexters's London office at 12 The Broadway is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

763

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Archie has been incredible from helping me find a property that exactly hit my requirements through to helping me find/ liaise with solicitors to get the sale over the line within my timeframe. He really has gone above and beyond for me on so many occasions to navigate the tricky process of buying a property.

Amy · 30 July 2025

5/5

Google

Thank you to Emma K who helped us to find our dream home, and was always on hand to answer follow-up questions, and arrange additional visits. Nothing was too much trouble, and we found Dexters to be very friendly and professional. Also thanks to Verity who progressed the sale to exchange and kept everyone in line!

Ben · 15 March 2024

Agent replied · 13 June 2024

Dear Ben, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters were excellent from start to finish, we started our process of selling through another agent and quickly realised they were not right for us, as soon as we switched over to Dexters, their care and attention was first class! The whole team were excellent but an extra thanks to Simon, Gabriel and Verity. We wouldn't hesitate to recommend them for anyone looking to sell or purchase!!

Nikki · 14 June 2023

Agent replied · 13 June 2024

Dear Nikki, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been amazing with helping us find our perfect property. Carlos has been an excellent professional and has been extremely helpful in trying to assist us with all of our requirements. He has made the entire process a lot less stressful. Would recommend using Dexters for all your property needs, and if you do, ask for Carlos.

PST · 21 January 2024

Agent replied · 19 June 2024

Dear Ana, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been amazing with helping us find our perfect property. Carlos has been an excellent professional and has been extremely helpful in trying to assist us with all of our requirements. He has made the entire process a lot less stressful. Would recommend using Dexters for all your property needs, and if you do, ask for Carlos.

Ana · 15 January 2024

Agent replied · 13 June 2024

Dear Ana, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Its always a pleasure to work with Alexandra in the Property Management Team. Alex is always willing to help and a wonderful client. We hope to continue to work together for many years to come. Thanks for your support.

Kim · 24 November 2024

Agent replied · 24 December 2024

Dear Kim, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Dealt with Connor from Dexters who was very professional and polite. Extremely happy with the service provided and he was great at continuously providing updates at all stages of the process. A top bloke who is definitely recommended.

Leo · 3 December 2024

Agent replied · 10 December 2024

Dear Leo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Michael Ford has been excellent in the process of our purchase. Always polite, curtious, informative, responsive to return calls and always with sunshine in his voice. We have been extremely impressed with Dexters and they ensure through the staff this is projected, Michael being a prime example. We would recommend Dexters to our friends and family and certainly use them if and when we move again. Great team. 5 stars well deserved.PositiveQuality, Professionalism

Despina · 27 August 2022

Agent replied · 13 June 2024

Dear Despina, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters have been professional, prompt and transparent the entire way through my dealing with them. Megan was fantastic and kept me informed throughout the sales process of my house, with Conor, Felix, Archie and Elliot also providing excellent service. Thanks to Megan and team!

Steve · 21 August 2024

Agent replied · 24 October 2024

Dear Steve, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

1/5

Google

Dexter was the estate agent for the landlord of our flat and from the outset to the end they kept the owner’s interest at heart without any regard or care for us as the tenants. Throughout our stay at the flat for two years Dexters agents ( we dealt with so many of them because if high turnover) did not give us the service we deserved and always sided with the owner who did not want to spend for essential repair and we always ended up paying for the repairs which were his sole responsibility. A very old flat from 1930’s with rundown stuff such as crooked windows or cracked kitchen floor or unlocking bathroom doors which the frugal owner did not want to fix and Dexters did not do much to help us perhaps because they were getting their fee from the owner and had to do his bidding. In any case we really cared for the flat throughout our stay from 2018 to 2020. The last straw was the long check out process and the daily headaches of phone calls from the Property Management authority with demands for compensation of some nitty gritty stuff. To make a long story short the owner ended up taking a sizable portion of our security deposit. This was almost equal to the cost of a dishwasher which he was forced to buy during the second year of our stay there. In other words we almost paid for his flat renovation. Hold your hats! this was not the end of the saga: Just before sending the final check we received another phone call from the Property Management saying your cleaning of the flat was not to our standard and there is a need for top up cleaning which cost us 120 GBP. This despite the fact that we had already paid a reputable company to clean the flat. In conclusion, I want to say that using Dexters and dealing with this landlord was a regrettable experience and wish it never happen again.NegativeResponsiveness, Quality, Professionalism, Value

Bijan · 20 June 2021

Agent replied · 19 June 2024

Dear Bijan, It is disappointing to read your comments as it was to read your partners who has also posted a review. We have taken your points on board and as advised to your partner will be reviewing your tenancy fully and will come back to you as it is never our intention to have any unhappy customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I have been through the renting process for many years now and have met many estate agents; however, none have been quite so kind and professional as Niomi (hope I've spelt that correctly)! She was responsive and efficient and went above and beyond to make sure we were comfortable. I stupidly got lost on the way to the viewing yesterday and left my car very far and unfortunately, due to the 33°c heat and the fact that I have a paralysed stomach so extremely prone to dehydration, I didn't think I could walk back in time and more importantly- safely- to get to the next viewing with Niomi. She very kindly offered to drop me off to my car, instead of me walking for 15 min in the heat. Most people would not have offered, especially during this time of Covid. I really do appreciate it and it shows a lot of sensitivity to clients with different needs. Thank you Niomi , you really did make a difference for me that day.

Fahima · 14 June 2021

Agent replied · 13 June 2024

Dear Fahima, I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Naomi has been helping for the last months (because I m being extremely picky and difficult). She has showed extreme amount of patience and dedication to help me find a place. All the properties I have seen were fantastic and really matched 99% of the requirements(as I said- I m very picky). Its a real pleasure being able to avoid wasting time on going out on viewings with agent who just want to show you all they have instead of tailoring git down to client specific requirements. Once again- thank you so much, Naomi. Great work Dexters.PositiveResponsiveness, Quality, Professionalism

Maria · 14 June 2021

Agent replied · 13 June 2024

Dear Maria, Thank you for taking the time in providing such lovely comments about Naomi in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Gabriel and team helped us massively throughout the whole process. They literally went the extra mile to help us with the initial viewings, specialist/surveyor appointments and respectfully dealt with any other requests we had which was greatly appreciated given the circumstances during the pandemic. The team really ensured a smooth process end to end with frequent and clear communication. For all the above reasons, we would strongly recommend Gabriel and the team for buying/selling a property in the area.PositiveResponsiveness, Quality, Professionalism

Christos · 14 June 2021

Agent replied · 13 June 2024

Dear Christos. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

A strong Five Stars. Simon Avigdor and his team have pulled the impossible. We had six weeks to sell our property on the hill before relocating overseas. We were on the market within days and had viewings rapidly. They found some buyerS and as a result we had offers above market price, Again many thanks. I will also like to add that we have meet with some other agents regarded as very polished and they told us that our properties should be marked less that what we thought it was worth. We did not listen to those agents that were more interested in a quick sale. At the end, as previously mentioned we got above and beyond our expectations. Again, many thanks Simon Avigdor and your Team!PositiveResponsiveness, Quality, Professionalism, Value

Emmanuel · 14 June 2021

Agent replied · 13 June 2024

Dear Emmanuel, Thank you for taking the time in providing such lovely comments about Simon in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Sebastian Thwaits was superb and diligent in helping me find my apt in lightning speed (I viewed the apt + signed the contract in less than 24 hrs). Highly recommend him if you are looking to rent in the area!

Anita · 3 October 2024

Agent replied · 24 October 2024

Dear Anita, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Verity is superhuman, thank you to her for making the completion of the property possible I’m really not sure what we would have done without her. Verity was so proactive and helpful and had such a lovely manner, she made a really complex and stressful situation much easier. Would highly recommend Dexters for Verity alone! Thank you so much again.

Lydia · 18 August 2023

Agent replied · 13 June 2024

Dear Lydia, Thank you for taking the time to leave a great review regarding Verity and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sebastian was a dream to deal with during the application and letting process, even post us letting the property Seb was extremely handy whilst we dealt with a few minor house repairs. Highly Recommend Dexters purely due to Seb!!

Sam · 3 October 2024

Agent replied · 19 June 2024

Dear Sam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We've only had good experiences with Dexters so far, thanks Sofiyah for the friendly contact and for taking the time to show us around several properties in a go. You've been amazing help!

Lisa · 26 November 2024

Agent replied · 10 December 2024

Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Google

Had a generally positive experience dealing with Dexters when buying a property in the area. Aiden was friendly and courteous, took on board our feedback and we found a property that exceeded our expectations. He provided some good vendor suggestions when going through the sales process. Tal was very good at dealing with some tricky negotiations. I felt more transparency from the start about the Sellers position would have made things go a bit smoother and have caused less confusion. I would recommend Dexters as an estate agent though, I feel like they are fair.

Alexis · 20 June 2020

Agent replied · 19 June 2024

Dear Alexia, I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

Having booked a viewing with Dexters, we arrived at the flat, to find that our estate agent was late and unable to attend. Despite this, we were thankful Michael was able to fill in and meet with us. Michael was very friendly, professional and helpful. He provided us with an extensive amount of information about the property, answering our questions with great detail and noteworthy advise for going forward. Michael even extended his kindness by offering to drive us back, from the property to the town centre, which we haven't had the pleasure of receiving from any other estate agents before - a great ambassador for Dexters.

RED · 14 June 2020

Agent replied · 13 June 2024

I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had an excellent experience with Carlos at Dexter's. His professionalism and attention to detail made the entire process smooth and stress-free. Carlos went above and beyond to address my concerns and ensure I found the perfect rental. I highly recommend Dexter's and especially commend Carlos for his outstanding service.

David · 15 January 2024

Agent replied · 13 June 2024

Dear David, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It’s been a real pleasure dealing with the entire lettings team. They’ve let a small portfolio within a few days, with minimum fuss. Under promised and over delivered. Thank you Mark, Carlos, Louise, Sebastian and Ella. Highly recommend, and will definitely come back to Dexters in the future.

Isi · 14 February 2024

Agent replied · 13 June 2024

Dear Isi, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.

5/5

Google

Jesse Jacobs was a fantastic help as we looked to find our first flat together. He was relaxed, but made sure everything was in order at the right time. Jesse was always at the end of a phone if we needed him and we could not have asked for a better agent to work with.

Barnaby · 18 August 2023

Agent replied · 13 June 2024

Dear Barnaby, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Selling in a depressed market is, well, depressing. Have started with a dual-agency deal we eventually got rid of the other agent and stuck with Dexters. Chloe, Jessica and Neda have been the three agents that made the difference and kept up with Dexters. Jessica and Neda have provided honest and transparent feedback and input throughout, while Chloe was the one who managed to sell our home for us. Chloe and Jessica have been fantastic throughout. Thank you

Sacha · 14 June 2020

Agent replied · 13 June 2024

Dear Sacha, Having read your review, we would like thank you for your feedback about our Wimbledon Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's London office has 763 reviews across 1 platform: 763 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 763 reviews, and 4.9 out of 5 on Google from 763 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters, 12 The Broadway, London SW19 1RF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.