Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

763 reviews across 1 platform

12 The Broadway, London, SW19 1RF

Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

763

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had an absolutely wonderful experience with Ella Radford. She helped me find the perfect home for my family and made sure that we got the best deal possible. She was always available to answer questions and give guidance which is truly helpful for every steps of our transition. I would highly recommend Ella to anyone looking for a real estate agent!

Tang · 19 August 2024

Agent replied · 24 October 2024

Dear Tang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Archie and Verity were top notch, responsive and great to work with throughout our whole house buying journey with them

George · 26 December 2025

Agent replied · 25 January 2026

Dear George, Thank you for your kind comments regarding the Dexters Wimbledon team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Connor has been so brilliant and kept us up to date with our renting process step by step. He’s very easy to talk to and made the whole process so much more enjoyable!

Bronte · 22 August 2025

Agent replied · 29 August 2025

Dear Bronte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Would highly recommend this office especially Connor Penfold who has shown consistency and professionalism throughout my interactions with him. 5/5

Norbert · 16 December 2025

Agent replied · 16 April 2026

Dear Norbert, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Connor. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Dexters has been excellent. Following a lack lustre experience with a previous estate agent, Dexters completely pulled it out the bag and went through the process about how to sell my property - from understanding the buyer demographics, to thinking about different strategies to gain an interested buyer. Well it paid off and within two weeks we found our buyers. I want to thank Simon, Gabriel, and Verity specifically for their support, regular check ins, and quick responses as they walked us through the whole process and how they got things moving swiftly.

Alicia · 20 June 2023

Agent replied · 19 June 2024

Dear Alicia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Simon & Gabriel, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Verity did a brilliant job of liaising with the buyers and their solicitors during the sale process. She worked tirelessly to ensure everything progressed, despite some challenging times. She was well supported by Gabriel. Yllnora was also very helpful and efficient when my first sale fell through and a new buyer needed to be found. Within 36 hours, she communicated effectively with both myself and the new buyer and we were able to agree a sale price as a result.

Michael · 14 June 2023

Agent replied · 13 June 2024

Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a very positive experience buying with Dexters. After an initial couple of viewings of things not quite right for us Megan made sure we found about suitable properties right away and was great on viewings. Especially liked having 30min slots for second viewings and through the conveyancing process has been regularly keeping us up to date. Update 09/22 - following exchange, an update to say how Dexters, in particular Verity, continued to provide excellent service and communication through the process of surveys, enquiries etc. Ours took a little while due to issues up chain which were not down to Dexters but they kept us up to date throughout.

Nathan · 14 June 2023

Agent replied · 13 June 2024

Dear Nathan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently completed our first property purchase through Dexters. A special mention goes to both Oli & Verity who worked tirelessly to ensure the process was as smooth as possible. Verity was always on hand to help with any questions we had on the process and we really appreciated her support. Oli was very accommodating when we wanted a second (and third) viewing and always responded promptly to any queries we had. He also helped with the lengthy negotiation to find a price both parties were happy with. Once again thank you both for all your help!

Matthew · 14 June 2023

Agent replied · 13 June 2024

Dear Matthew, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Highly recommend Dexters after getting me through what turned out to be a difficult sales process (due to external factors/delays with third parties as I was selling a flat). Megan Manning secured me a buyer at quite a difficult time for flat sales, and when things got tough towards the end, she was absolutely committed to keeping things moving and was very proactive in solving any problems. Verity Chaplin was also very helpful in keeping lines of communication open with the buyer, and always doing what she could to reassure everyone involved. Excellent levels of communication from Dexters throughout which I really appreciated. They will always answer the phone or come straight back to you, not the case with everyone you may deal with in a property selling process!

Jennifer · 14 June 2023

Agent replied · 13 June 2024

Dear Jennifer, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

From first contact with Simon we were impressed by the friendly professionalism and good local market knowledge. Cos and his team delivered an amazing viewing schedule (and the neighbours were most impressed, too). Having agreed a sale Gabriel and Verity then took over and despite some challenging discoveries along the way they have helped bring the sale to its conclusion. Verity left no stone unturned in helping to resolve some difficult issues. I would recommend the services of Dexters without reservation.

Marion · 14 June 2023

Agent replied · 13 June 2024

Dear Marion , Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Megan and Verity did an amazing job keeping the calm when there were many twists and turns in our property chain and the sale of our flat. We got there in the end and the two of them did exceptional in keeping things on track through the chaos! Easy to communicate and lovely people to deal with. Well done Dexters!

Nick · 16 February 2026

Agent replied · 16 April 2026

Dear Nick, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Connor was fantastic in helping us get a house rental, he facilitated a viewing whilst we were overseas and was very professional. He followed up with us on our arrival in the UK which meant he was an obvious choice for us to go with Connor at Dexters to find our home.

Kerry · 3 December 2024

Agent replied · 10 December 2024

Dear Kerry, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Used Dexters to sell our house, which was in left in a pretty terrible state after tenants had moved out, and we are based in Australia so our ability to 'help' was limited. Elliot was truly fantastic, he went above and beyond what we expected from an agent on multiple occasions, his communication with us was absolutely fantastic and he was so professional throughout the whole period. I highly recommend this team, everyone I've encountered has been fantastic.

Angela · 14 June 2023

Agent replied · 13 June 2024

Dear Angela, We really appreciate you taking the time to leave such lovely comments about Elliot. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Wimbledon team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter's stands out. We worked with Megan M, she was so helpful and knowledgable. We were so impressed how responsive she was to all our questions and kept us in the loop when waiting for information from our seller. There was also no hard sell techniques or pressure which we appreciated. This went a long way to making us feel confident about making an offer. Would highly recommend working with Dexters.

L · 16 November 2023

Agent replied · 13 June 2024

Dear L Sepahi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Highly recommend this agency. Sofyah is being really helpful to find mine and my husband’s new flat. She is helping us to arrange viewings in order to find an accommodation which is best for us and she is trying her best to answer all of our questions in no time.

Lorena · 26 November 2024

Agent replied · 10 December 2024

Dear Lorena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters have been brilliant during the sale of our property and I’d highly recommend them. From the start, they showed excellent market knowledge, secured an offer very quickly and had clearly vetted potential buyers. Megan has been so proactive, communicative and friendly during the process, we’ve always felt reassured that things are being progressed. In a process that can be so opaque and stressful, I can honestly say that they’ve been a pleasure to deal with.

Alex · 14 June 2023

Agent replied · 13 June 2024

Dear Alex,Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

If we didn't meet Connor we'd have been still looking out for properties. Conner was constantly following up with our property search and found the best place to suite our requirements very quickly. He is a proactive young gentleman who is very polite and supportive. I do really appreciate his service throughout the process and would highly recommend him. We are extremely pleased with the overall service provided, including the property management team.

Udaka · 14 June 2023

Agent replied · 13 June 2024

Dear Udaka, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I want to extend a huge thanks to Dexters for helping us find our lovely home. Megan helped us to find and secure the perfect place with useful guidance throughout our search. Verity was tenacious throughout the sale through to completion. Megan and Verity both were immensely supportive and persistent - thanks so much!

Peyton · 27 July 2024

Agent replied · 26 August 2024

Dear Peyton, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

After some visits from the agency involving different agents, Vaibhav Bhuttoo came to our house and everything changed… We had a lot problems to solvr and nobody did it! In a month almost everything was sorted!! Mr. Bhuttoo is the most efficient, serious and caring agent that we know! I have to congratulate him for the wonderful work that he did and thank him for the effort and dedication!

Anna · 17 September 2023

Agent replied · 13 June 2024

Dear Anna, Thank you for taking the time to leave a lovely review regarding Vaibhav . Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dear Mr. Sebastian Thwaits, please do convey my compliments to your superiors for your extremely professional approach from the 1st telephonic engagement, the follow through from a comms perspective, right through to the in-person viewing. You were extremely accommodating and thorough. Your willingness to provide open and honest information and ability to connect to your prospective clients is exemplary. You will see great success this way! Keep it up!

Tyson · 18 August 2023

Agent replied · 13 June 2024

Dear Tyson, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After searching for a property for a number of months and having some negative experiences with other agencies, working with Connor has been an absolute breath of fresh air. Great communication, extremely professional, got us in to view extremely quickly and secured us the perfect property for us 🌟💫✨ …

Hannah · 19 August 2024

Agent replied · 24 October 2024

Dear Hannah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Sebastian has been so great with getting us sorted with a new flat- during my flat hunting he was really respectful of our budget & the fact we had a dog & always called to let us know about potential new properties before they went on the market. The process of beginning the tenancy has been made really simple and stress free. Would reccomend!

Charlotte · 16 November 2023

Agent replied · 13 June 2024

Dear Charlotte, Thank you for your kind comments regarding Sebastian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

An easy 5 stars for Dexters who have excelled themselves. There was high pressure to complete my house sale in June, and with the help of Micheal, we did it. Micheal couldn't have been more professional, responsive and supportive. He was always ready to take my call and ensured that everything went as smoothly as possible. These guys are hands down the best in the business - if you want your house to sell for a good price and to go through as fast and efficiently as possible, choose Dexters. I will certainly use them again - great work and thanks Micheal for all your help and support. Top stuff.PositiveResponsiveness, Professionalism

Christopher · 14 June 2022

Agent replied · 13 June 2024

Dear Christopher, we are thrilled to read your feedback, we are so glad to hear that your experience with our Wimbledon office was 5* I will ensure your comments are passed onto the team as I know they will be delighted with your comments. We wish you the best of luck going forward. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We had a prolonged sale as result of coming in after the stamp duty relief (we think) and because of the general market craziness of 2021. Regardless, Dexters always managed to get people through the door and managed to secure us a buyer that we're really pleased to be passing the property on to. At the end of the transaction they really came into their own to get us over the line in a very stressful transaction; someone further up the chain added another property on the day of exchange! They managed to keep our buyer's confidence, push the top to exchange, and ultimately get us over the line. Thanks to all the team involved, and in particular Gabriel who has acted in the best interests of both us and our buyer throughout.

Matt · 14 June 2022

Agent replied · 13 June 2024

Dear Matt, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 763 reviews across 1 platform: 763 on Google.

What is Dexters London's rating?

Dexters London is rated 4.9 out of 5 across all 763 reviews, and 4.9 out of 5 on Google from 763 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 12 The Broadway, London, SW19 1RF.

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