Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

806 reviews across 1 platform

12 The Broadway, London, SW19 1RF

Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 806 reviews on 1 platform, including 806 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

806

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience letting through Dexters, Dorian and his team have been more than helpful in getting everything sorted for us and we would definitely recommend them.

Arnand · 15 June 2019

Agent replied · 13 June 2024

Dear Arnand, Thank you very much for your great review regarding our Wimbledon Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Simon and his team have been professional, friendly and helpful. They provide an excellent service. I would highly recommend them.

Michael · 20 June 2021

Agent replied · 19 June 2024

Dear Michael, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Tia from property management has been a great manager during our tenancy. She is very responsive and takes time to listen to all of questions. Thank you!

Alex · 2 November 2024

Agent replied · 9 November 2024

Dear Alex, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I experienced first class service. Initially from Simon, who has a wealth of knowledge about the property market and whose positivity is uplifting, then Aidan who sold the house, and who was highly professional and most personable, and latterly Tal and Lorraine who were so supportive and efficient during the final stages of the sale. Dexters pride themselves on delivering a five star service and so they should.

Jennifer · 14 June 2021

Agent replied · 13 June 2024

Dear Jennifer, Thank you for taking the time in providing such lovely comments about our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Dexters provided a great service from start to finish with all staff friendly and helpful. They sold our property quickly and efficiently and then followed the process through to completion, ensuring it progressed as smoothly as possible. I had realised that agents could provide such a quality after sales service also - something I honestly hadn't considered when appointing them. Wouldn’t hesitate to recommend highly!PositiveResponsiveness, Quality, Professionalism, Value

Damion · 14 June 2021

Agent replied · 13 June 2024

Dear Damion, Thank you for your kind words regarding our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Megan and Verity have been very helpful in the sale of my house. Never having sold a house before I thought estate agents did nothing but photos and viewings, they've proved me wrong and have done a great job to keep the sale process moving as well. Thanks

Dan · 18 August 2023

Agent replied · 13 June 2024

Dear Dan, Thank you for taking the time to leave a wonderful 5 star Google review. Megan and Verity will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Responsive team with agent dedicated to individual buyers throughout the process. Weekend viewings does limit that personalised experience but that is to be expected with a reduced team on Saturdays. Hand off between viewings team to sales progression team was a bit slow to begin with but after a few weeks, the process has been smooth and helpful. Overall professional and polite team across the board.

Jenny · 20 June 2021

Agent replied · 19 June 2024

Dear Jenny, Thank you for your kind words regarding our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great service from Dexters when selling my home. Highly recommend Shahbaz Malik - pushed to get the sale that I wanted at the best price possible!

Chloe · 21 June 2018

Agent replied · 19 June 2024

Dear Chloe, Having read your review, we would like thank you for your feedback about our Wimbledon Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Gabriel was very responsive and informative throughout our buying process.PositiveResponsiveness, Professionalism

Poppy · 20 June 2022

Agent replied · 19 June 2024

Dear Poppy, It’s great to hear that you have had a brilliant experience with our Wimbledon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Verity assisted us through the sales (buyer side) process. We felt supported throughout, even when there were inevitable elements of delay in the chain. She kept us informed and managed the process effectively, knowing when to push the parties along and to eventually get us over the line.

Susan · 14 June 2023

Agent replied · 13 June 2024

Dear Susan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We completed on our first property a couple of weeks ago and just wanted to say a big thank you to all the team at Dexters! Oli, Verity and Simon all played a part in getting the completion over the line and we really appreciated all their support.

Immy · 14 June 2023

Agent replied · 13 June 2024

Dear Immy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dear Sebastian I wanted to take a moment to express my heartfelt gratitude for your unwavering support and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me find the perfect Home

Rena · 17 September 2023

Agent replied · 13 June 2024

Dear Rena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Louise at Dexters was very helpful and I would highly recommend her. She negotiated with the landlord on our behalf and secured a contract that every party was happy with. She was very communicative and always happy to take our call or answer any queries.

Flo · 18 August 2023

Agent replied · 13 June 2024

Dear Flo, We really appreciate you taking the time to leave such lovely comments about Louise. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Wimbledon team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Megan at Dexters has been a great experience. They were always available to answer our questions and guide us through the process of buying our new home. Highly recommended for anyone looking for a reliable and professional real estate agent in this area.

Yuhao · 18 August 2023

Agent replied · 13 June 2024

Dear Yuhao, We really appreciate you taking the time to leave such lovely comments about Megan. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Wimbledon team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alex from property management has been really helpful in assisting with our queries and following up to make sure everything gets done!

Kirsten · 12 November 2024

Agent replied · 10 December 2024

Dear Kristen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Thanks to the Dexters sales team specifically, Director Gabriel Cunningham who led the sale of our property. A long process made a whole lot easier because of your efforts. Will be recommending this office and will definitely be coming back again in the the near future if we are to buy in the same area! Thank you.

Lorenzo · 20 June 2022

Agent replied · 19 June 2024

Dear Lorenzo, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters valued my property in 2017, I was impressed by their tenacity and professional approach in a difficult market. When we went back on the market in 2018 I was confident we would get the best price through them. We eventually completed our sale in February 2019. They have been diligent, professional, supportive and committed to our sale throughout our work with them. I have no doubt in recommending them.

Rachel · 21 June 2019

Agent replied · 19 June 2024

Dear Rachel, Thank you for your review regarding your experience with our Wimbledon Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Having used Dexters to rent our current property in 2013, we have found them to be highly professional and courteous, alongside being very helpful with any issues that we have had with the property. We were especially pleased with the service of James Brignell, he has conducted several visits to our property and we found him to be exceptionally professional and friendly. We would recommend him and this branch to others.

Jonathan · 21 June 2018

Agent replied · 19 June 2024

Dear Jonathan, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

Having lived in a property managed by Dexters for almost 12 months, I have had a extremely positive experience. My property manager, Lauren Thayer, has handled all communications with a high degree of professionalism and speed. Any problems have been quickly remedied and double-checked by her carefully. Some of their letting fees could be considered high. The service received is however of a high standard and I would rent through Dexters again.

Sam · 21 June 2017

Agent replied · 19 June 2024

Dear Sam, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Jesse from the lettings team was a massive help during my move. Even with a rushed timeline he was constantly available to answer my questions and helped get the process done quickly. Went above and beyond to ensure my flat was move in ready.

Matt · 18 August 2023

Agent replied · 13 June 2024

Dear Matt, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Jesse will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mrs - S from Graham Road: I've sold and am now looking to buy through Dexters and I have to say that they have provided superb service from both sides. The office always gives a warm welcome and it's a pleasure to do business with them.

Wimbledon · 14 June 2023

Agent replied · 13 June 2024

Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexter team (Sebastian and Ella in particular) has been helpful throughout the journey of finding a new property. The process is very much automated and easy. Thank you so much for your support.

Ryutaro · 14 April 2024

Agent replied · 13 June 2024

Dear Ryutaro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sebastian and Ella . Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Great client service delivered by Michael, Tal and Verity across the Dexters team with the purchase of our house. They regularly updated us and checked in, even when there wasn't much of an update, they always explained everything clearly and were happy to get involved and chase things when there were hold ups. Really professional and would really recommend their services!PositiveResponsiveness, Professionalism

Emma · 14 June 2021

Agent replied · 13 June 2024

Dear Emma, Thank you for your kind words regarding our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Thank you Gabriel Cunningham ,you are very Professional and helpful.We Highly recommend Dexster .PositiveResponsiveness, Quality, Professionalism, Value

Darina · 20 June 2020

Agent replied · 19 June 2024

Dear Darina, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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