5/5
Great service from all the team, particularly Billy and Verity
Agent replied · 13 June 2024
Dear Roger, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

Trusted Agent profile · London
★★★★★
806 reviews across 1 platform
12 The Broadway, London, SW19 1RF
Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 806 reviews on 1 platform, including 806 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Great service from all the team, particularly Billy and Verity
Dear Roger, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
It has been lovely meeting Richard Farnon today he was very professional and thorough. He was also very considerate in making sure that I was not having any issues with my flat. Thank you Richard.
Dear Mohammed, We greatly appreciate you putting aside the time to submit a review about our Wimbledon Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
A massive thank you to Graham Byrne for all his help in arranging my mortgage. He is always there to answer any questions, very proactive and the turn around time was super fast. Highly recommended!
Dear Oli, We greatly appreciate you putting aside the time to submit a review about our Wimbledon Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
4/5
Whilst looking for somewhere to move to, Dexters had good flow of properties to choose from and I would regularly get calls from them (mainly Conor and David) if anything they thought may suit my requirements appeared.
Dear Jamie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
Was really impressed by Emma who worked tirelessly to find us a flat. She set up a number of viewings which matched our requirements and was always willing to answer questions and provide as much background information as she could to help us make an informed decision.
Dear Ed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Dexters were acting as the selling agent on the property we have recently purchased. Estate agents often get some bad press and aren't praised enough when they do a good job. Well, Dexters were fantastic, they were responsive, helpful in every way and made the whole process enjoyable and professional. we are now settled into our new home and loving it! Thanks to the whole team who helped make this possible.PositiveResponsiveness, Professionalism
Dear Steve, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
Gabriel was fantastic to work with and always offered sound, honest advice. He was incredibly knowledgeable and quick to respond and he helped everything go as smoothly as possible.PositiveResponsiveness, Professionalism
Dear Max, Thank you for your kind words regarding our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
Gabriel has been very professional and attentive to our needs.He is extremely knowledgeable about the area and promptly reply to any queries we had. A very valuable asset for Dexters. Thanks you, Mr Tocco
Dear Ida, Thank you for your kind words regarding our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
Jaden was very helpful, professional and human when it came to my queries on lettings. I will be contacting him in the future.
Dear Geraldine, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
2/5
Otherwise good but I would advice not to make any long term contracts with them. They don't really tell you that breaking a tenancy contract earlier will likely cost you thousands of pounds and you need to pay rent until the next tenant is found.
Dear Olli, We are sorry to read the contents of your review and have brought this to the attention of the Director of the office and we will be in touch. Kind regards, Asma, Customer Relations Team
5/5
I have received noting but A* service from Dexters and would especially like to say thank you to Michael who has gone the extra mile for me and is always happy to help.
Dear Jack, Having read your review, we would like thank you for your feedback about our Wimbledon Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Had the pleasure of meeting a professional and thorough young man called Jaden who aided the purchase of a new 2 bedroom flat for me and the Mrs, and was incredibly helpful. Every query I had was excellently answered and looking at some of the reviews on here, Jaden sure does understand his clients needs well! Will definitely be recommending Dexters and Jaden’s services in the future - very impressed.PositiveProfessionalism
Dear Joe, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
5/5
Tamara and Tia from property management have been great at managing our property. They are both very attentive and fast to respond when we have any questions. I would definitely recommend them to my friends/family.
Dear Vicky, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
I had a very good experience with Dexters, and there recommended associate Taylor Rose for the selling and conveyancing. The purchase of the property went well for both ourselves and the buyer and completed promptly.
Dear John, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
Thanks so much for all your help in getting our purchase through and chasing lots of people! Thank you to Chloe and particularly to Talvinder for all the phone calls and help.
Dear Flo, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
It has been a pleasure meeting Lindsey, as she has been very pleasant, friendly and understanding towards the problems that we have encountered in the property, and has told me that she believes that the accommodation should feel like home for as long as you live there. She has always responded with a positive attitude, and has put in motion the particular works to be carried out, which has already begun. I know it is early days, but I hope the quality of service continues to be satisfactory.
Dear Rachel, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
I was very impressed with the service I received , particularly with Megan, who always kept me informed & up to date with what was going on & feedback on the numerous viewings we had. She was very professional and personable. I will definitely used Dexters next time
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Megan. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team,
5/5
Thanks to Sebastian T for helping us find a great apartment!
Dear Sophia, Thank you for taking the time to leave a lovely review regarding Sebastian. Kind regards, Asma Chughtai, Customer Relations Team
5/5
The sales team at Dexters are fantastic! Verity and Felix both did a great job at moving my sale along, keeping me updated on the chain and being very friendly throughout the process. I would definitely recommend
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Kudos to Gabriel and his team. Absolutely professional team with extensive knowledge of every detail throughout the process with high efficiency!
Dear Brian, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Great service. Dorian was always happy to to answer any questions I had I have even had a good knowledge of all good places to go in The area and schools. Fantastic thank you!!
Dear Mel, Thank you for your review regarding your experience with our Wimbledon Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
It’s not easy to find a flat in London, go through all the paperwork and make the move but Carlos managed the process, end-to-end, and ensured a low hassle, efficient move. Thanks a lot for the professionalism and proactive approach you took to ensure my next move was seemless.
Dear Majik, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Carlos. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
Well informed, efficient and a pleasure to work with when it comes to buying a property. Simon and his team have gone above and beyond with helping me find a property
Dear Charlie, Thank you for your review regarding your experience with our Wimbledon Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Mark and Liz were great to deal with finding our property and continue to be great in managing the property.
Dear Shiraaz, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.