Trusted Agent profile · London
★★★★★
806 reviews across 1 platform
12 The Broadway, London, SW19 1RF
Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 806 reviews on 1 platform, including 806 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMichael and Gabriel have been helping me with buying my first apartment. Super helpful and nice people, they are always there to answer questions and help you out with anything and everything. 10/10
Dear Victor, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleGabriel is great and so helpful!!
Dear Isabella, thank you for your 5* review. We are pleased to read that you have had a great experience with our Wimbledon office. Kind Regards Asma Chughtai Customer Experience Form
5/5
GoogleAlexandra at Dexters is amazing. So on the ball. Great Property Manager. Thanks for all your help Alex
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleLindsey has recently taken over the management of our property. Since she has the service has improved substantially. She is very professional and does what say's going too, which seems to be happening less and less these days. Very happy with her as our point of contact and the person who manages our letting. Keep up the good work Lindsey and thanks you :)
Dear Louise, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wimbledon Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe team were efficient in helping us get the offer accepted, and maintained effective communication throughout the process, especially Shahbaz.
Dear Cecilia, We are really pleased to read your positive review regarding the service from our Wimbledon Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleLauren Taylor has been very understanding and helpful, a good professional responsible person, well spoken, I would recommend Dexters to anyone
Dear M. Waheed, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDexters and Carlos Conclaves along with the the rental team were pro active in finding suitable tenants in weeks of appointing them. I have no hesitation in recommending them.
Dear Jean Paul, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Google2 Local agents in SW19 failed to get an offer in 6 months. Dexters promised to market without delay. They did exactly as they promised and achieved an asking price offer within 2 weeks. They know their markets and are great people to deal with. They exceeded my expectations by a long way.
Dear Jo, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter’s have been my agents for my property for over 5 years. They provide an excellent service, keep me informed of changes in regulations, and answer my questions in full whenever needed. The staff are professional and friendly.
Dear TE, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGabriel Cunningham was extremely helpful throughout the whole process.PositiveResponsiveness, Quality, Professionalism
Dear Omar, Thank you for taking the time in providing such lovely comments about Gabriel in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI rent out my house with Dexters and over the years I have had varying levels of service. Most recently I have had James Brignell assigned to the management of my property and he is doing an excellent job, and I highly recommend on that basis. I hope Dexters manage to recruit and retain hard working and dedicated individuals like James as it makes a huge difference.
Dear Jacqueline, Thank you for your review regarding your experience with our Wimbledon Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe've really struggled this sell our flat, but Emma at Dexters has picked up the sale and smashed it with viewing, feedback and an offer on the table. Would really recommend.
Dear Rob, Thank you for taking the time to leave a wonderful 5 star Google review. Emma will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
GoogleMegan from Dexters was superb throughout the whole process of buying my flat. She was thorough, professional and courteous. The other members of the sales team were equally as proficient but I dealt mostly with Megan as she was my first point of call. I couldn’t have asked for a better service.
Dear Damien, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have an excellent working relationship with Alexandra Newland from property management. Would highly recommend
Dear Nicky, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAlexandra Newland (Property Manager) is great at communication with us at GB Building and Roofing.
Dear Christine, We really appreciate you taking the time to leave such lovely comments about Alexandra. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleThanks to Simon and Domnick & everyone in sales and rental for their hard work.
Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSimon, Conor, and the rest of the Dexters team were an absolute pleasure to work with. The service we received was second to none, the strategy Dexters provided was absolutely spot on, and I would not hesitate to recommend them.
Dear Howard, Thank you for taking the time to leave a lovely review regarding Simon & Conor. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe're really grateful to Megan for her help, advice and hard work in our house search. We viewed a variety of properties with her and she made the process as stress free as possible for us. Thanks so much!
Dear Alex, thank you for your great 5 star review, and mentioning your experience with Megan in our Wimbledon office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRichard was a delight - very friendly, thorough, and helpful. Gem!
Dear Allie, Thank you very much for your great review regarding our Wimbledon Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAfter living in the property for 4 Years we have found Dexters to be professional and responsive in managing any issues, although having various changes within their staffing. We are glad to have been working with James Brignell now for a while and know that his professional and friendly attitude will always get things done in a very responsive and satisfactory manner.
Dear Mateja, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
1/5
GoogleKeep illegally contacting us with spam after we've told them they don't have permission, twice, and told them were reporting to the ICO
Dear Chlo, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters offered a brilliant service from start to finish, in the sale of our house. They kept us updated throughout, the photos were brilliant, they suggested a great strategy and were incredibly personable. Thank you!
Dear Heidi, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a great experience in the process of our purchase especially from Felix and Verity.
Dear Rishma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleConnor has done a great job handling our contract and getting everything set up quickly.
Dear Aspen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
