Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDexters have been highly efficient in assisting us with the sale of our flat. Having listed with another agency in the area who got less than a handful of viewings in two months, we then decided to list with Dexters who got us plenty of viewings and our subsequent offer. James in particular has been very helpful with the sale from the off by conducting viewings and then offering feedback each Monday from either himself or Leah.
Philip · 26 October 2024
Agent replied · 9 November 2024
Dear Philip, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleThe team at Dexters are professional, hard-working and friendly, particularly Leah who has recently assisted us on our new home search. Although we didn't end up buying via Dexters, we enjoyed working with Leah and team.
Caitlin · 25 June 2024
Agent replied · 24 August 2024
Dear Caitlin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLeah was great - on time, very good communication and accomodating in showing me and my partner seperately round prospetive properties when we had our dog with us aswell.
Nicole · 19 October 2024
Agent replied · 26 October 2024
Dear Nicole, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleCJ was fantastic to work with! A very happy and thoughtful person who is excellent at his job. If you are in contact with CJ you are in good hands!
Freddie · 16 March 2026
Agent replied · 16 April 2026
Dear Freddie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleCharlie was incredibly helpful and professional in assisting me with my property search. Charlie's friendly demeanour and prompt responses made the experience much easier. Highly recommend him for anyone looking to navigate the property market!
Charlotte · 25 June 2024
Agent replied · 24 August 2024
Dear Charlotte, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCharles Jackson was excellent in leading the sale of my apartment. He was attentive, communicative, and professional throughout. The whole Dexters team made the process smooth and efficient, with clear and consistent communication.
Nick · 17 September 2025
★★★★★ 5/5
GoogleBoth Nathan and Verity were a pleasure to deal with! Both are very organized, professional and friendly which when buying your first property is crucial! Both were very supportive along the process and helped eases any concerns and stress that comes with such a purchases! Couldn’t recommend them enough!
Nicole · 25 August 2023
Agent replied · 24 August 2024
Dear Nicole, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery professional and efficient service from start to finish. Dexters did a really good job from valuation to getting the sale over the line and kept me updated on each step. Thanks to Sophia and the team for their helpfulness and hard work.
Nic · 10 January 2024
Agent replied · 9 January 2025
Dear Nic G, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSupreme team at Dexters northcote Road, Charlie was inspirational in our sale going above and beyond. When on leave other members of team picked up where Charlie left off, namely Matt. 10/10 to Charlie and the team
Tom · 26 April 2024
Agent replied · 24 August 2024
Dear Tom, Thank you for taking the time to rate your service with our Northcote Road office. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat viewings with Aimee - super professional, friendly and to the point. We asked to view one place, and we were taken to see a good few, all of them nice.
Tomasz · 16 February 2026
Agent replied · 16 April 2026
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleSophia was excellent, we had a really rough ride with the solicitors acting on our sale on both sides of the transaction- without Sophia's help I dont think we would have completed. 5 star service and a huge thank you to her and the team.
Mark · 29 October 2023
Agent replied · 24 August 2024
Dear Mark, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLeah Paton and Lottie Bashall were amazing in assisting us to view properties. Both of them were efficient, organised, and friendly. I highly recommend you use Leah or Lottie if you want to use Dexters.
Casimir · 26 May 2024
Agent replied · 24 August 2024
Dear Casimir, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLeah has been a great estate agent. She has been quick to book in viewings of any properties we wish to view, attentive in showing us around and active in sharing new listings.
Max · 25 June 2024
Agent replied · 24 August 2024
Dear Max, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLottie has been a great help with my property search. She is very friendly and always keeps me updated with new properties. I would recommend.
Mark · 2 November 2024
Agent replied · 9 November 2024
Dear Mark, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI worked with Verity from Dexters for the purchase of my first property - Verity was extremely helpful and collaborative during the entire process. She provided me with regular updates from the seller and also worked very closely with the solicitors to ensure the process was smooth and moved along quickly. I cannot recommend Verity and Dexters enough, I’m extremely thankful for all the help.
Chelcy · 25 August 2021
Agent replied · 24 August 2024
Dear Chelcy. Thank you so much for the fantastic feedback, the team at xx are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a great experience with Dexters, particularly dealing with Leah. They’re proactive, responsive, and have made the flat search process much smoother and less stressful than expected. Highly recommended.
Rowland · 16 February 2026
Agent replied · 16 April 2026
Dear Rowland, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 4/5
GoogleJack has been really great so far in our property search. Very professional, extremely accommodating and very quick to share options. Hugely appreciated!
Kenny · 20 November 2024
Agent replied · 11 December 2024
Dear Kenny, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
GoogleMid-way though buying my first property, Charles Jackson has been extremely helpful and proactive, taking time to explain everything and keep me updated with a lot of enthusiasm and positivity.
Adam · 25 July 2024
Agent replied · 24 August 2024
Dear Adam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCJ was an enormous help. Kind, professional and very informative. He understood our preferences and delivered some great options and advice. Great to work with and would 100% recommend.
Cameron · 16 February 2026
Agent replied · 16 April 2026
Dear Cameron, We really appreciate you taking the time to leave such lovely comments. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleIan Barrett has an excellent knowledge of the local market with a more professional and relationship based approach than other estate agents i have dealt with in the area. Ian and his team ran a very transparent and efficient process in a challenging post COVID environment for the sale of my flat. Ian personally very involved and responsive right the way through the process. Recommend very highly.PositiveResponsiveness, Professionalism
David · 25 August 2020
Agent replied · 24 August 2024
Dear David, We are delighted that you took the time to leave such a fantastic review which Ian and the Northcote Road team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience at Dexters. Matt was on hand throughout to assist with my property search, the office team are super friendly and professional. Highly recommend!
Martha · 26 September 2024
Agent replied · 26 October 2024
Dear Martha, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleLeah did a fantastic job showing us around various flats. She showed us a great range of places at different price points and her warmth really shone through.
Scott · 16 February 2026
Agent replied · 16 April 2026
Dear Scott, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleLeah was a very helpful and informative agent. She kept me up to date on the property I was interested in and called to confirm I’d be at the appointment in time.
Abby · 26 May 2024
Agent replied · 24 August 2024
Dear Abby, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleTerrible experience with this estate agent. Would avoid! Me and my wife tried to buy a flat nearby. When the survey came back it had all sorts wrong with it, which the estate agent claims they knew nothing about, despite there having been previous offers that had fallen through on the property. We'd also asked them mulptiple times in emails if/what was wrong with the property, but nothing was forthcoming.
They were aggressive throughout, complaining about the first conveyancing firm we chose. Once we were under offer they didn't remove the property from the market, like other estate agents seem to do out of courtesy. They also called my wife at 4.30am in the early hours the day after we complained about the treatment we'd had, claiming the call was a cleaner who accidentally hit the re-dial button on their phones. Am sure they're great if you're a seller, but the experience we received as a potential buyer was terrible. Overall, we wasted a lot of time and money.
Since we pulled out of the transaction (due to the number of serious problems flagged by the surveyor) Dexters has also now jacked up the asking price from £613,500 to £625,000. Anyone would have thought that all those issues (which they're aware of because we shared the survey with them) would lower the price rather than raise it.
David · 26 May 2024
Agent replied · 24 August 2024
Dear David, Thank you for contacting us. I am really disappointed to read your comments. I understand that our Area Director, John Ramirez has reached out to discuss your concerns. I trust that John will be able to resolve these matters for you. Kind regard, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.