Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndrew showed me around several properties last week and I couldn’t have asked for more. I have been dealing with many estate agents over the last few weeks but he sticks out as the true consummate professional. Answered every question I had off the top of his head, had a brochure for each property, didn’t feel like I was being spun a yarn or pressured at any point. Will be using him again.
Jack · 27 February 2024
Agent replied · 25 August 2024
Dear Jack, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Elaine and Roy Brooks. We had a really positive experience from start to finish, and Elaine was a pleasure to communicate with throughout. Also, one of the few agencies that doesn't use camera tricks to make properties seem bigger than reality.
Galvin · 26 August 2022
Agent replied · 25 August 2024
Dear Galvin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have bought and sold through Roy Brooks and couldn't recommend them enough.
Stacy and the team are all professional, courteous and down to earth.
Choose them and they will get you through the stresses and strains of the property market!PositiveResponsiveness, Quality, Professionalism, Value
John · 26 August 2022
Agent replied · 25 August 2024
Dear John, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThese guys were excellent in me purchasing a cracking flat!
Lots of hurdles but they were so responsive and helped me get a great deal too!
Cam · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleCos and Emma were very proactive with helping us look for an our first place. They both kept us updated and were very generous with sharing their knowledge of the housing market.
Katie · 26 August 2023
Agent replied · 25 August 2024
Dear Katie, Thank you for your wonderful 5 star review and kind comments regarding our Peckham Rye team. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was great to work with Elaine on our house purchase. Buying a property in the London market is far from simple, but Elaine guided us expertly from the viewing process right through to exchange and completion. The purchase, at times, became drawn out as a result of our buyer's solicitors, but Elaine worked diligently to communicate with us throughout the process, keeping us and the rest of the chain informed at all times. Informed, experienced and reassuring are three words I'd use to describe our encounters with Elaine and I'd thoroughly recommend her work.
James · 26 August 2023
Agent replied · 25 August 2024
Dear James, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elaine, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI met with Angel to view the property, she was friendly, professional, and helpful.
Lee · 10 October 2026
★★★★★ 5/5
GoogleThanks to Thomas and the team, I managed to save on my mortgage and buy! :-)
Oriana · 8 September 2025
★★★★★ 5/5
GoogleThe team were very accommodating for the viewings we needed and helped overcome hurdles and escalate issues with the seller. Thanks for helping us find our dream home.
Connie · 16 October 2025
Agent replied · 16 April 2026
Dear Connie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe have just completed on our first house purchase and Stacy and the Roy Brooks team were absolutely fantastic from start to finish. Incredibly professional, responsive and supportive throughout the process. Stacy was very knowledgeable and guided us through the process seamlessly, as well as being a lovely person to have a natter with on the phone. She held the process together when we had a couple of hiccups and I genuinely do not think we could have done it without her. Thank you Stacy and team! Highly recommend.PositiveResponsiveness, Quality, Professionalism
Amber · 26 August 2021
★★★★★ 5/5
GoogleWe had a very positive experience with Roy Brooks and in particular Liz, who helped us through the ups and downs in the process of selling our flat. Liz and the team were always very friendly and quick to respond to any questions we had. I would definitely recommend, especially when looking at the price in comparison to other local estate agents. We were initially planning to go with an online agent but Roy Brooks managed to persuade us otherwise and we were very thankful in the end as some parts of the process would have been a lot trickier had we done so! So all in all thanks for your service ☺️PositiveResponsiveness, Quality, Professionalism, Value
Francis · 26 August 2021
★★★★★ 5/5
GoogleRoy Brooks recently sold our flat for us and I cannot recommend them highly enough. We had lots of viewings and were under offer within about a week. The whole team were brilliant from valuation to completion day. Stacy was excellent and regularly went above and beyond to help us navigate the process. She was very responsive to all our queries and questions and we really appreciated her help.
Roy Brooks know the local area extremely well and I wouldn't hesitate to recommend them to anyone selling a property in SE London.
Ric · 26 August 2021
★★★★★ 5/5
GoogleWe’ve recently bought a property through Luca at this branch. What he was great at was finding us exactly the house for our needs where
Other agents showed us anything and everything he didn’t waste our time With the wrong properties. He was efficient and polite when communicating and overall did a great job .
Sarh · 2 November 2024
Agent replied · 9 November 2024
Dear Sarh, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleZazy is amazing. So helpful and knowledgeable on the area and what is and isn’t suitable. Would highly recommend using him to buy/sell in the area
Lucy · 26 April 2025
★★★★★ 5/5
GoogleI wanted to say thanks to Roybrook and their team to assist me in purchasing a property at Nunhead,they have always been available and responded to my queries promptly, special thanks to Stacey,I wish you and your team the best.
Farzad · 26 August 2022
Agent replied · 25 August 2024
Dear Farzad, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJaydene was amazing for us - so helpful and quick to respond the whole way through. I would definitely recommend Roy Brooks as a result and use them again in the future. Thank you Jaydene for your help and support!
George · 26 August 2022
Agent replied · 25 August 2024
Dear George, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with the Dulwich branch, Thomas, Sandra and co were really great - patient and very helpful with the sale of my property!
Campbell · 16 October 2025
Agent replied · 16 April 2026
Dear Campbell, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleGreat service. Had a viewing with a great guy called Tom. He was polite, knowledgeable and a good laugh.
Yasmin · 16 December 2025
Agent replied · 16 April 2026
Dear Yasmin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleRoy Brooks and especially Liz were helpful and proactive the whole way through the process of selling my house and made a potentially stressful experience much less so
Alex · 26 August 2023
Agent replied · 25 August 2024
Dear Alex, Thank you for taking the time to leave a wonderful 5 star Google review. Liz will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have just exchanged contracts today. It has been a difficult journey but I could not fault Dexters in there duty of care towards me and my brother. Cos and Sandra have been amazing in there understanding and kindness they have shown me throughout the selling of my brother's flat. I would recommend Dexters. Thank you with all my heart.
Amanda · 26 July 2024
Agent replied · 25 August 2024
Dear Amanda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGeorge and Luca, thank you so much for your help with the sale of our flat! The continuous updates, check ins and support throughout the sale provided a level of guidance we didn’t know we needed! We appreciate your help and couldn’t recommend Dexters enough - thanks again!
Rose and Irene
Irene · 12 December 2024
Agent replied · 26 December 2024
Dear Irene, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI've recently exchanged on my first property with Dexters, it wasn't the easiest sale due to reasons out of our control but they were incredibly supportive and communicative. I had the pleasure of working directly with Sandra who was … More
Rosy · 19 April 2025
Agent replied · 18 May 2025
Dear Rosy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThomas was very knowledgeable and helped me with my property search! :-)
Ciro · 8 September 2025
★★★★★ 5/5
GoogleI spoke on the phone to Nadia who was extremely helpful and professional about my inquiries! Thanks!
Katrina · 16 December 2025
Agent replied · 16 April 2026
Dear Katrina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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