Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleRoy Brooks were absolutely brilliant with our house. We consulted a few agencies and felt that they were the most open to our needs. They were totally encouraging and supportive throughout the entire process, keeping us in the loop throughout, and ironing out all the difficulties along the way. We dealt mostly with Liz Marshall, and I cannot praise her highly enough: what a hard worker she is, whilst remaining friendly and professional at all times. AMAZING!PositiveQuality
Roisin Β· 26 August 2022
Agent replied Β· 25 August 2024
Dear Roisin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleGreat experience selling my flat with Dexters - Edward Torry made the process very straightforward, from listing the property and conducting viewings, and making sure everything was on track through all of the conveyancing process. We have now exchanged and very happy with the service provided by Dexters!
Emma Β· 24 August 2024
Agent replied Β· 25 October 2024
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleA truly lovely, warm, welcoming team. We had a wonderful experience with Nadia and Beyonce who were incredibly kind, responsive and supportive. Very grateful for all of their help.
Sadie Β· 11 July 2026
Agent replied Β· 11 October 2026
Dear Sadie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleStefan at Dexterβs has been incredibly professional and friendly in all communications. A joy to work with!
Will Β· 27 September 2026
Agent replied Β· 11 October 2026
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
GoogleExcellent service by the whole team. Especially BeyoncΓ© went out of her way to accommodate and help me.
Tiji Β· 20 September 2026
Agent replied Β· 11 October 2026
Dear Tiji, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleBeyoncΓ© has been super helpful - reliable, responsive, and diligent :) very happy with the service π β¦
Rui Β· 20 September 2026
Agent replied Β· 11 October 2026
Dear Rui, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
GoogleCasey has been endlessly helpful in my long search for a property to call home. Always friendly and professional, answering my many questions, looking into any query with patience and finding me a whole host of suitable spots making the process easy. Highly recommend.
Rowan Β· 25 September 2024
Agent replied Β· 25 October 2024
Dear Rowan, Thank you for your kind comments regarding the Peckham Rye team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
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5/5
GoogleHaving just completed my first home purchase, Iβd like to thank Sandra and Cos for their support throughout! Theyβve been very responsive, engaged and professional which has helped make the whole process that bit less daunting! Thanks both!
Elena Β· 19 December 2024
Agent replied Β· 26 December 2024
Dear Elena, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleI recently got on the property ladder with the help of Dexters. I must say a special thanks to Luca Scantlebury who assisted throughout the process: great communication - clear and prompt. Overall, it was much less stressful than I had been made to expect from speaking with others!
Felix Β· 27 May 2024
Agent replied Β· 25 August 2024
Dear Felix, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
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5/5
GoogleNadia was really helpful. Made everything a stress free experience!
Christian Β· 16 October 2025
Agent replied Β· 16 April 2026
Dear Christain, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
GoogleOur experience with Richard and the team who dealt with the sale of our parents property is second to none. They are professional and kept us up to date with all aspects of the sale and we thank them very much for their assistance.
Katharine Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Kathrine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleRoy Brooks, especially Liz Marshall, have been an absolutely pleasure to work with as a Buyer. For various reasons, the property I was purchasing had delays and difficulties - but Liz was always on hand to help and move forward the sale; chasing solicitors and contacting the vendor as frequently as necessary. Without her professionalism and hard-work, it would have been much harder to complete! Thanks to RB and Liz π
Becca Β· 26 August 2022
Agent replied Β· 25 August 2024
Dear Becca, Thank you for your review, and mentioning your experience with Liz in our East Dulwich office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJulia was instrumental in enabling us to have our offer accepted on a house we wanted to buy. As Roy Brooks were acting on the sale of our house too we really got the feeling that the team and Julia in particular really wanted us to get the house we wanted even though higher offers were in the mix.
Geoff Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Geoff, Thank you for your five star review. We are happy that you got the house you wanted. We want to reassure you that as far as the vendor was concerned you were the right buyer for the house and we happily acted on her instruction to secure it for you. We wish you and your family many happy years there. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleThe whole Dexters team (Nadia, Thomas, George, Nicola & others) were extremely supportive and helpful throughout the house sale process, sharing regular updates, and always a phone call away. While my place didn't sell in the end, this was a reflection of a difficult market, and not on the high quality service they offered. Recommended 100%.
Ed Β· 16 October 2025
Agent replied Β· 16 April 2026
Dear Ed, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Peckham Rye office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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5/5
GoogleNadia was very helpful!
Esther Β· 16 November 2025
Agent replied Β· 16 April 2026
Dear Esther, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
GoogleLiz was a star supporting us through selling and with communications for our onward purchase. Really quick to respond, always friendly and helpful.
Jasmine Β· 18 April 2025
Agent replied Β· 26 May 2025
Dear Jasmine, Thank you for taking the time to leave a wonderful 5 star Google review. Liz will be thrilled to read your kind comments. Kind regards, Asma
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5/5
GoogleLuca was really helpful to me as a first time buyer. Anytime I asked for an update he got back to me quickly, and he was just generally very helpful throughout.
Janice Β· 3 December 2024
Agent replied Β· 10 December 2024
Dear Janice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleRoy Brooks with the support of Liz & Julia were incredibly helpful securing a buyer for our flat. Despite our first buyer unexpectedly pulling out late into the process, RB found us a new buyer quickly and we then exhanged within a 6 week period despite the turmoil of the UK mortgage & property market!
Tom Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleThe team at Roy Brooks were amazing during my somewhat stressful house sale. I know, I know, who among us has had a stress-free house sale? Suffice to say that I was on the phone to my solicitor on the point of pulling out, when I was talked off the ledge (on separate occasions) by the lovely Elaine, Emma and Stacy.
From the beginning there was a high level of professionalism. All maintained a sense of humour and, as individuals made my house sale seem like it mattered to each and every one of them. The valuation was realistic and fair as was the advice I received before as well as during the sale process.
I would highly recommend the use of their services, especially if you value local, independent minded firms who employ grown-ups with personalities. Also their offices are dog friendly!
Rebecca Β· 27 August 2019
Agent replied Β· 25 August 2024
Very kind words Rebecca and hope your new start is now blossoming!
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5/5
GoogleRoy Brooks have been brilliant. They listened and understood exactly what we were looking for so when the perfect house came up, they called us immediately and got us in round to view. Liz has been on hand to answer all our questions and has given us a truly bespoke experience. It really feels like she has our best interests at heart ... highly recommended
Sally Β· 26 August 2022
Agent replied Β· 25 August 2024
Dear Suzy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleEdward was great and was always very easy to reach. We were on tight timings for the purchase and Edward helped facilitate everything going through promptly! All good experiences!
Matthew Β· 3 December 2024
Agent replied Β· 10 December 2024
Dear Matthew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleWe had the pleasure of having several
Viewings with Emma in our search for our first home.
Emma listened attentively to our requirements and found 5 properties that suited different aspects of our wish list. Emma was professional and informative throughout but also had a personable approach and made us feel really comfortable.
Holly Β· 26 August 2023
Agent replied Β· 25 August 2024
Dear Holly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleFrom woe to go I was impressed by RB's handling of my recent sale in Nunhead, Stacy led the charge from all fronts and her team was there to back her up in an intelligent, coordinated fashion. What seemed like a breezy sale ran a ground midway and Stacy took no prisoners assertively but politely helping to iron out issues and smooth things over with all parties with great success. Needless to say if it wasn't for Stacy's tenacity we might still be waiting for our Deed of variation, going the extra mile to ensure we met our completion deadlines. I would also add that RB also managed the property as a rental and I was equally impressed by the services offered here. I worked with Lewis over a 4 year period and he helped guide me, a rookie landlord through some often stormy waters, i felt that he would have also been a fair landlord from the perspective of the tenant as well, which I imagine is a difficult thing to do. Overall I couldn't recommend RB more.
Peter Β· 27 August 2018
Agent replied Β· 25 August 2024
Thanks so much Peter, Stacy is chuffed with your review and Lewis is positively beaming! Very glad we could help you out!
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5/5
GoogleHad a great experience selling our house with Roy Brooks! We bought the house a few years ago via Roy Brooks and Stacy Kaur looked after us really well. When we decided to move from London Stacy was the obvious choice to handle the sale. Our house sold on the second day of being on the market, and Stacy did an amazing job of keeping things on track - sale agreed to moving in the space of 2 months! Stacy is professional, reliable, realistic and has a great personality. Moving is meant to be one of lifeβs most stressful events. Thanks to Stacy it wasnβt. A really nice touch was organising a meeting with the buyers to talk about the house and local area. Thanks Stacy, you are great at your job!
David Β· 27 August 2018
Agent replied Β· 25 August 2024
Hi David, it was so lovely dealing with you and we're hoping your move to the countryside is everything you hoped for!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.