Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

442 reviews across 1 platform

54 Borough High Street, London, SE1 1XL

Dexters's office in London, at 54 Borough High Street, is rated 4.8 out of 5 across 442 reviews on 1 platform, including 442 Google reviews rated 4.8.

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4.8 / 5

442

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Delighted with the service provided by Dexters on the sale of our flat, in particular the assistance of Ben Hughes. Ben went above and beyond to get a difficult sale over the line, when we had almost given up hope! And he was still helping us, even when the sale had completed! No hesitation in recommending him and Dexters.

Tonita · 10 April 2025

5/5

Google

Such a quick and easy move, I was so impressed with how efficient and attentive Shannon was; she showed us around the property with enthusiasm and professionalism. She has been helping us non-stop since our viewing, from securing the contract to getting the keys; informative, friendly and helpful. She is an absolute gem!

Charlotte · 29 January 2024

Agent replied · 26 August 2024

Dear Charlotte, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shannon, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

Ruby was incredibly helpful from the first moment. She was informative and clear at the viewing of the property. Throughout the application process she kept us informed of any changes, was always easy to contact, and gave us excellent pointers at every stage.

Ollie · 27 July 2024

Agent replied · 26 August 2024

Dear Ollie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Ruby was very helpful in showing me around the properties during viewings and with the paperwork afterwards once I’d made the offer. She was very enthusiastic about the properties and was very responsive and reassuring whenever I had questions or concerns. Would recommend!

Christopher · 27 July 2024

Agent replied · 26 August 2024

Dear Christopher, Thank you for your kind comments regarding Ruby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Have had a really great experience with Dexters. I managed to find an amazing place and Alex has been great at sorting everything, without any delay or trouble and always with a friendly tone which is always appreciated but especially in what can be a stressful time finding a new place. Lucy showed my friend around the flat who then video called me and my other friends. Lucy was very nice and accommodating to the circumstances and very helpful also throughout the process. Can't thank you both enough for your help and answering our many questionsPositiveResponsiveness, Professionalism

Jenny · 10 December 2020

Agent replied · 9 December 2024

Dear Jenny, We are delighted that you took the time to leave such a fantastic review which the London Bridge team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Ruby was amazing in the viewing !! super helpful

Victoria · 23 September 2025

Agent replied · 16 April 2026

Dear Victoria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Adeel was really helpful with our viewing today

Konstantinos · 16 September 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

My partner and I found such a nice flat in Borough to rent and were really happy with all the support Adeel Zain provided! He was very communicative and on call anytime to help out with questions. It made the process much easier and these things can sometimes be stressful, so we're grateful for the support!

Alannah · 16 September 2025

Agent replied · 16 April 2026

Dear Alannah, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Saskia has been dealing with our property and couldn't be more helpful. She's so efficient and friendly, and nothing is ever too much trouble. She is very thorough, she always explains things clearly, returns phone calls promptly and follows up to make sure all parties are happy. We have consistently had five star service from the whole team at Dexters and even during the current times it is no different.PositiveResponsiveness, Quality, Professionalism, Value

Lydia · 26 October 2021

Agent replied · 25 October 2024

Dear Lydia, Thank you for your kind words regarding Saskia and our London Bridge office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

People at Dexters are professional, personable and efficient. I would highly recommend their services! My partner and I have been looking for a rental property in SE1 for over 3 months. We were a bit apprehensive about letting agencies as we had previously rented directly from landlords and our prior experience with other agencies was subpar. Our first interaction with Ida was great. She took the time to understand our needs and recommended two properties - both places were the nicest we viewed. We provided our list of requirements and asked Ida to confirm if the landlord was happy to negotiate these terms before we make an offer. We were in no hurry to accept (we were difficult clients) as we had been burnt before. There was some back and forth, however Ida was patient with all our requests. Once we made an offer, the process right through to check-in was smooth. Ida kept me informed of the documentation and next steps. She also stepped in to help me with an alternate method to complete my referral check (I was travelling and had limited contact available). The move itself was perfect, the check-in agent walked through the inventory with us. He acknowledged the issues and the very next working day we had the property manager (Natasha) come in, assess the issues and organise handymen to fix the problems (all within 3-4 days). So far its been a week at the new place and we are extremely happy with the flat and our letting agency.

R · 28 August 2019

Agent replied · 26 August 2024

Dear Ritika, We greatly appreciate you putting aside the time to submit a review about our London Bridge Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Adeel was very helpful and responsive!

Min · 16 September 2025

Agent replied · 16 April 2026

Dear Min, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Great experience with Lucy W. in our property search this month. She communicates in a timely and effective manner, and was helpful throughout. Overall, very happy with how quick and smooth the process was with Dexters - we completed all checks and signed our tenancy within a week of making an offer. Thank you Lucy & to the wider team who helped book our viewing and showed us around the property!PositiveResponsiveness, Professionalism

Chen · 27 August 2021

Agent replied · 26 August 2024

Dear Chen. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

My partner and I are just purchasing our first home. We have received fabulous service throughout. The first viewing was great - Tom was helpful without being pushy, and always responded to call very quickly. We are still in the purchasing process however we are delighted by the services offered by Charley and Justine. They always respond promptly to our million questions - they patience is admirable! They help us with chasing all parties and overall we do feel very supported in the transaction. I honestly couldn't recommend more. Extremely happy with the service so far and would happily go through Dexters again. Thanks a lot for your help!

Marie · 27 October 2018

Agent replied · 25 October 2024

Dear Marie, Thank you for your review regarding your experience with our London Bridge Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I dealt with Ryan Avery last year at this branch. I was looking for a two bedroom, two bathroom flat in central Borough. He showed me two great places, and gave impartial and market-savvy advice. I work as a surveyor, and he easily satisfied my more technical queries. The negotiation process was very easy, albeit comprehensive, and I cannot fault the wider service Dexters provide. I would highly recommend asking for Ryan at this office if you are looking to rent in borough. Our flat is also managed by the agency and I have dealt with Emily Wells. I have had horrendous experiences with some managing agents in the past, especially felicity j lord. Emily creates equal balance between us, as tenants, and the landlord. Our landlord us v good and I feel Emily facilitates a productive relationship. I have rented for over 10 years in London, and Emily has reduced stress as compared to a countless number of other agents.

Harriet · 28 August 2018

Agent replied · 26 August 2024

Dear Harriet, We are delighted to read that our London Bridge Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very professional agency. Viewing properties with them was easy. Cameron has been very helpful and responsive to any query that myself and my friend have had. He has seemed genuinely invested in trying to make our move as easy as possible. Really looking forward to getting into our new property soon!

Samuel · 1 October 2023

Agent replied · 26 August 2024

Dear Samuel, It’s great to hear that you have had a brilliant experience with our London Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ruby was really helpful

Johngalonakis · 17 September 2025

Agent replied · 16 April 2026

Dear johngalonakis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Tom Holder was outstanding in helping me look for a property to buy. He provided excellent advice and kept me informed every step of the way 😊 …

George · 25 November 2024

Agent replied · 9 December 2024

Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a fantastic experience with Ben. He was professional, responsive, and truly dedicated to finding me a buyer. Ben made the entire process smooth and stress-free.

Claire · 2 December 2024

Agent replied · 9 December 2024

Dear Claire Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Amazing full service agency, recently had to find an apartment in London and was helped with great care and professionalism. Especially Cameron, our agent, was really helpful and made sure the process was streamlined. Would advise to anyone!

Alex · 28 May 2024

Agent replied · 26 August 2024

Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Lee & Shannon were great. I got a chance to view the apartment. Really appreciate that Lee to wait outside for 15mins for me to get there. Also met with Konrad to view a different apartment. Very professional and thorough. Great team overall :)

Suraj · 29 January 2024

Agent replied · 26 August 2024

Dear Suraj, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have worked with Lee Chitty for the last few months to help secure me a great rental property. He has been the most proactive of all the Estate Agents that I have worked with. A great guy that came back with great solutions.

MustardoMC · 30 December 2023

Agent replied · 26 August 2024

Dear MustardoMC, Thank you for taking the time to leave a wonderful 5 star Google review. Lee Chitty will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ruby was so helpful with the viewing. Thank you, pleasure experience.

Jael · 12 May 2025

Agent replied · 26 May 2025

Dear Jael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

4/5

Google

Agents were professional and managed to find me the right type of tenants on time. It wasn't relayed to me until the very last minute that the tenants wanted a professional clean done but I agreed anyway. Still waiting for the invoice/receipt for the professional clean.

Greta · 27 August 2023

Agent replied · 26 August 2024

Dear Greta, Thank you for leaving a Google review for our London Bridge office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ida has been very proactive in helping my roommate and I find a place to rent. She was always prompt with her replies, answered all of our questions and guided us through all the paperwork. The renting process has been much smoother thanks to her!

Sarrah · 27 August 2023

Agent replied · 26 August 2024

Dear Sarrah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 442 reviews across 1 platform: 442 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 442 reviews, and 4.8 out of 5 on Google from 442 reviews.

Where is Dexters's London office?

Dexters London, 54 Borough High Street, London, SE1 1XL.

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