Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat agency! I have been working with them for many years and have had excellent service throughout. The whole team are very responsive and a separate thank you to Alex Link for going out of his way to help me at all times. Highly recommended!
Ekaterina · 27 August 2023
Agent replied · 26 August 2024
Dear Ekaterina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the London Bridge team, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleShannon is an amazing estate agent, she was so helpful, so quick and so kind. I would recommend her to anyone looking for a flat in London as it can be so difficult, and she made that process as easy as she could for me.
Xanthe · 27 August 2023
Agent replied · 26 August 2024
Dear Xanthe, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAdeel Zain has been terrific!
George · 15 April 2026
★★★★★ 5/5
GoogleWe finally got into our apartment as tenants. Although the process involved transferring an existing tenancy from other tenants, the process was smooth (thanks Shannon) and so far, we're enjoying the service provided by our Dexters property manager (thanks Michelle).
A big thank you!
Antonio · 27 August 2023
Agent replied · 26 August 2024
Dear Antonio, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCameron is the best! He was incredibly helpful and supportive throughout the entire process of finding and securing our property. Highly recommend!
Maxime · 29 October 2024
Agent replied · 12 November 2024
Dear Maxime, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleBrad was incredibly helpful in getting us through all the details of our tenancy. We ran into some issues with referencing and Brad worked around the clock to sort the issue for us so our move was not delayed. I would highly recommend working with him and the rest of the Dexters team.PositiveResponsiveness, Quality, Professionalism
David · 27 August 2022
Agent replied · 26 August 2024
Dear David, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSaskia was extremely professional, helpful and dedicated to helping us. We had an issue when moving into our apartment with some aspects of the contract and Saskia was on hand night and day to help resolve the issue. Thanks to her speed and professionalism, we were able to get all the paper work done and move in within a week! Would highly recommend!
AngusPositiveResponsiveness, Professionalism
Angus · 30 December 2020
Agent replied · 29 December 2024
Dear Angus, Thank you for taking the time in providing such lovely comments about Saskia in our London Bridge office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleCameron has been a great help in finding the perfect spot in London. Always available for a call and very flexible with times which is useful for clients with demanding jobs.
Dennis · 28 May 2024
Agent replied · 26 August 2024
Dear Dennis, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCameron was great at helping us secure our place! He was very communicative, always on hand to help. He helped us with any questions we had and gave us regular updates. Would highly recommend!
J · 29 March 2024
Agent replied · 26 August 2024
Dear J Alonso, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFraser was so helpful to organise the viewing and communicate with. Lee showed us round and was super knowledgeable; answering all our questions about the property and Dexter. They were both really friendly too!
Daisy · 29 March 2024
Agent replied · 26 August 2024
Dear Daisy, Thank you for your kind comments regarding Fraser and Lee and leaving us a 5* review. We are grateful that you have taken the time to leave your feedback and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLee is a very friendly and informative guy who made the viewings personal and relaxing. Didn't feel pressure at all as you can sometimes often feel with estate agents.
Danie · 27 June 2024
Agent replied · 26 August 2024
Dear Danie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleTony George was very helpful in re-letting for my flat. He understands the market, and was open and honest about what could be expected. He took the time to answer my questions promptly and was very professional. I would let again through Tony.
Katalin · 27 August 2023
Agent replied · 26 August 2024
Dear Katalin, Thank you for your kind comments regarding Tony George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommended! Shannon was great and made the process of finding a new place for myself nice and smooth. She’s been working with me every step of the way and I’m extremely happy. I will definitely be using Dexter’s again in the future.
M · 27 August 2023
Agent replied · 26 August 2024
Dear M S, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleAlthough they pick up calls, they are very disorganised. I was supposed to have a viewing for one property but 3 different people messaged me different times. After confirming by call with the office, I showed up at the viewing and the estate agent never showed up, even after calling the office and the office confirming the viewing. If they are disorganised with viewings, don’t really trust them with the buying process. But they do pick up calls which is good at least.
Chloe · 28 April 2024
Agent replied · 26 August 2024
Dear Chloe, Thank you for sharing your feedback. We set high service standards and are very sorry to hear things did go as planned. We will be in contact as we’d like to make things right and I have passed your review to the Director of the office. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure to be assisted by Shannon during my apartment hunting. She is extremely professional, very energetic and thoughtful, but not pushy as many other agents in London. After I enquired for a property that wasn’t a right fit, she followed up as soon as her team got eyes on an apartment that was perfect for our needs. In the end, we didn’t proceed as we accepted another flat in a different area, but I wish she could have been our contact point throughout our tenancy. Recommended!
Alessandra · 28 April 2024
Agent replied · 26 August 2024
Dear Alessandra, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shannon, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleShannon waterfall, thank you from the bottom of my heart for your assistance during our recent property search. Your professionalism and kindness throughout the entire process were truly remarkable. From the beginning, she demonstrated a deep understanding of our needs and preferences, which made our house-hunting journey much easier than anticipated. Her patience and attentiveness in answering our countless questions, as well as her timely updates, were invaluable.
We are grateful for how accessible and understanding she was. It made a significant difference knowing that we had an agent who truly cared about our situation of finding a flat quickly and worked tirelessly to find us the perfect flat.thank you 🌻
Diana · 28 April 2024
Agent replied · 26 August 2024
Dear Diana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently worked with Lauren on the purchase of a flat. She was fantastic; professional, communicative and supportive through a particularly tricky transaction. I would recommend Dexters LB (and Lauren) to anyone looking to buy/sell/rent a flat. Thanks for everything!
Oli · 26 October 2023
Agent replied · 25 October 2024
Dear Oli, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLee has been extremely professional and helpful for giving us a tour with the property. He has been very amazing so far at providing excellent service. Highly recommended!
Quanxin · 27 June 2024
Agent replied · 26 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBow was very friendly and accommodating. She answered all of my questions and provided me all the information I needed from locating the house to house specific details. She made my viewing a very pleasant experience and I thank her for that.
Konstantinos · 27 August 2023
Agent replied · 26 August 2024
Dear Konstantinos, We really appreciate you taking the time to leave such lovely comments about Bow. They will be so pleased to read your 5 star review. Please do not hesitate to contact the London Bridge team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCouldn’t have asked for better support than what Ruby gave us. She was always quick to respond, kept us updated without us ever needing to chase, and genuinely cared about making the whole process easy. Her positive attitude made such a difference!
Kriti · 16 September 2025
Agent replied · 16 April 2026
Dear Kriti, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleGreat working with Alex. I've had a recent maintenance issue and Alex personally stepped in and resolved a very time sensitive issue even though I don't have a maintenance contract with them. He found me great new tenants and again …
Sandra · 16 September 2025
Agent replied · 16 April 2026
Dear Sandra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleI’ve recently purchased a very lovely flat from Dexters. Our senior sales consultant Danielle Nkemnacho was such a lovely lady who help us in ever step of our new home’s purchase. She was willing to help us ever time we needed with a very friendly attitude. Thank you so much 🙏 …
Reyhan · 27 August 2022
Agent replied · 26 August 2024
Dear Reyhan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe whole experience from first viewing to the transfer of deposit and securing the place was quick and almost painless. It was definitely not like anything I had experienced before. We pick up the keys this week so can not yet comment on the final stage, but only positives to report so far. I would recommend Lucy to anyone.PositiveProfessionalism
Hannah · 27 August 2021
Agent replied · 26 August 2024
Dear Hannah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleLee was a super help! He contacted me regarding a potential property to rent and was extremely professional and pleasant to deal with. He arranged a viewing really quickly and provided excellent information to help with the process
Hannah · 26 October 2023
Agent replied · 25 October 2024
Dear Hannah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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