Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Joe · 13 May 2022
Agent replied · 10 June 2024
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Marta · 16 March 2022
Agent replied · 10 June 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI accompanied a friend of mine on a viewing and hicham was very enthusiastic and informative about the property, if there is anyone I would want dealing with my sale or purchase it would be him.
Adam · 12 June 2022
Agent replied · 11 June 2024
Dear Adam, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHicham breaks the narrative of a typical estate agent. He was a pleasure to deal with throughout a very difficult and long winded property purchase. He was personable, consistent, informative and kept all stakeholders well updated.
Sam · 10 June 2022
Agent replied · 11 June 2024
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA GREAT AND PROFESSIONAL ASSISTANCE…
A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE
Ilham · 10 November 2023
Agent replied · 10 June 2024
Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAwesome Team Work and Service!!!!!
I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!
Ryan · 15 November 2022
Agent replied · 10 June 2024
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBilly helped us finding an apartment for me and my partner, he showed us a flat we saw online, got our offer accepted very quickly and was great and attentive throughout the whole process.
Very good service overall :)PositiveResponsiveness, Quality, Professionalism
Marta · 24 August 2021
Agent replied · 11 June 2024
Dear Marta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe recently bought a property through Dexters. They have very good coverage of East London, and regularly represented the best of the bunch in our search to buy. If you're looking for a property, get in touch with Ruairi - highly recommended.PositiveProfessionalism
Dan · 12 June 2021
Agent replied · 11 June 2024
Dear Dan, We are really pleased to read your positive review regarding the service from our Hackney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.
Farah · 11 January 2024
Agent replied · 10 June 2024
Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina,
Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks
Andrew · 9 October 2023
Agent replied · 10 June 2024
Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot"Prompt delivery and exceptional…
"Prompt delivery and exceptional customer service! Couldn't be happier with my experience. 5 stars!"
Omolola · 14 March 2024
Agent replied · 10 June 2024
Dear Omolola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleYou can definitely rely on Dexters to take the perfect care of you and your place! I've been with them for the past year and I cannot compare it to other agencies I'd been with before. The staff are very friendly, understanding, and professional, and always reply quickly. Highly recommended!
Martina · 11 June 2018
Agent replied · 11 June 2024
Dear Martina, I am writing to say thank you for your kind comments about the service you received from our Hackney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleErjon, from Dexters was fantastic to deal with. He answered all my questions and made moving really easy.
- Mohammed Azizjul Islam
Azizjul · 13 September 2023
Agent replied · 11 June 2024
Dear Azizjul, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways very prompt
Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.
Tijen · 24 November 2023
Agent replied · 10 June 2024
Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM
Anthony · 8 August 2019
★★★★★ 5/5
TrustpilotResponsive and Proactive!
I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended
Cheryl · 15 December 2023
Agent replied · 10 June 2024
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina maintenance response
Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.
Luis · 21 November 2023
Agent replied · 10 June 2024
Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe and his colleagues
Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.
Consumer · 9 August 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica Carson has been a great agent
We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!
Stephanie · 14 July 2023
Agent replied · 10 June 2024
Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleAfter seeing firsthand how they dealt with close friends of mine, I will be avoiding using this agency in the future at all costs. There are a lot of companies in London with letting agents who truly care about their customers, unfortunately this is not one of them.
Jess · 13 June 2019
Agent replied · 11 June 2024
Dear Jess, If your friend would like to make a complaint, they can do so by contacting me at customerrealtions@dexters.co.uk and I would be happy to look into this matter on their behalf. Kind Regards, Hayley Marner Customer Relations Team.
★★★★★ 4/5
TrustpilotSafe pair of hands
Dexters sold our flat after another agent couldn’t. Sam who completed the sale was a safe pair of hands and steered our transaction through several bumpy moments including a departing solicitor and a demanding buyer with difficult timelines. Much appreciated.
Stella · 15 September 2021
Agent replied · 10 June 2024
Dear Stella, Thank you for your review, and mentioning your experience with Samantha in our Dartmouth Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Overall we have had a great experience with Dexters! Lindsey our property manager was amazing - she sorted all of our issues and enquires quickly and dealt with any issues efficiently and professionally.
Leah · 6 September 2022
Agent replied · 10 June 2024
Dear Leah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with the whole team here. Joe and Palwasha in particular went above and beyond to keep us up to date with every movement of our sale. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Luke · 10 June 2022
Agent replied · 11 June 2024
Dear Luke, It’s great to hear that you have had a brilliant experience with our Hackney office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDexters and Cameron in particular, were extremely helpful at each stage of our move, from helping us secure our ideal property too dealing with any questions we had during the move in process. Highly recommended!
Alex · 10 June 2022
Agent replied · 11 June 2024
Dear Alex, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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