Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters - Superb service
Charlotte and her team of property managers provide a superb and highly professional service to me - and to my tenant (which is important as well of course.) The team are diligent, hard-working and contactable as well as being really proactive and very quick to flag any maintenance or tenancy issues. I've been with Dexters for nearly 10 years now as a landlord and just wouldn't go anywhere else. I've got total confidence in the team to manage my flat and would 200 per cent recommend.
Stephen · 26 May 2026
Agent replied · 6 June 2026
Dear Stephen, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleHuge thanks to Will and all the Dexters team at Broadway Market! We received an excellent service selling our home and would recommend them wholeheartedly. Will was absolutely fantastic from when we first received a valuation right through to completion. He was supportive, knowledgeable and candid with his advice, and also helped us to navigate a challenging onward purchase. We were struck by the sense of responsibility and care demonstrated by Will and the team, and we really appreciated the support he gave to our buyer too. Thanks Dexters!
Rosie · 18 March 2026
Agent replied · 16 April 2026
Dear Rosie, We really appreciate you taking the time to leave such lovely comments about Will. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a great experience looking for a new property with Nyshaea. My partner and I had been constantly let down by letting agents ignoring all of our requirements, and Nyshaea was a breath of fresh air. She found us the perfect property, and was communicative and attentive throughout the process.
After our offer was accepted, Nyshaea continued this excellent service, ensuring we were able to have everything completed before we went away on holiday. 10/10 highly recommend.
Alasdair · 15 February 2026
Agent replied · 16 April 2026
Dear Alasdair, Thank you for your kind comments regarding Nyshaea and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotMoving out made it stress free
Moving out can be stressful, but the property management team at Dexters made it a breeze. Ella was fantastic to work with super professional, friendly, and kept us updated every step of the way regarding our deposit and refunds. A big thank you to Ella, Sara, and the whole team for looking after us so well throughout our tenancy. We really appreciate.
Virgel · 28 May 2026
Agent replied · 6 June 2026
Dear Virgel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleWe were very impressed by the professionalism and dedication of the Dexters team during our buying process.
We ended up having a complex purchase and Joe did an incredible job navigating the process. Joe was readily available, communicative and helpful during the process. He really made the difference to get us over the line. We're very grateful to him and the team at Dexters for the support.
Chris · 2 April 2026
Agent replied · 16 April 2026
Dear Chris, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotOutstanding Service from Nicola French
I have been working with Nicola French for the past two years, and throughout that time Nicola has consistently provided an exceptional level of service. She is highly responsive, proactive, and whenever an issue arises, Nicola is always there to ensure it is resolved promptly whilst keeping the client’s best interests at the forefront.
Jason · 3 June 2026
Agent replied · 6 June 2026
Dear Jason, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe had an inspection carried out by Petros
We had an inspection carried out by Petros Giorganios. Petros is always so friendly, professional and extremely friendly.He always conducts the inspection with a smile on his face and ensures that he delivers the best experience. We’re blessed to have him as a property manager. Thank you for all you do Petros.
Vasif · 3 June 2026
Agent replied · 6 June 2026
Dear Vasif, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleNeha and Will were brilliant throughout the process of buying my first property. They were professional, responsive and always kept me informed, which made everything feel much less stressful.
They handled issues quickly, communicated clearly and were genuinely supportive from start to finish. I felt I could trust their advice and really appreciated their proactive approach.
I wouldn’t hesitate to recommend them.
Eka · 15 March 2026
Agent replied · 16 April 2026
Dear Eka, We really appreciate you taking the time to leave such lovely comments about Neha and Will. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleNyshaea was extremely helpful, friendly, and knowledgeable throughout our rental application process. We really appreciated her support and guidance at every step. She was very reliable and responsive, always quick to answer questions and keep things moving. It was a pleasure working with her, and she helped ensure the whole process went smoothly.
Lucinda · 15 March 2026
Agent replied · 16 April 2026
Dear Lucinda, Thank you for your kind comments regarding the Hackney team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotI'd like to specifically commend Charlie Evans
I'd like to specifically commend Charlie Evans for his assistance is the tenancy management process. I had a difficult tenant situation and Charlie was very helpful, and even followed up after the tenancy to ensure that everything was compliant and resolved.
Kristie · 3 June 2026
Agent replied · 6 June 2026
Dear Kristie, Thank you for your kind comments regarding the XXX team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a True asset
Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.
Thomas · 27 May 2026
Agent replied · 6 June 2026
Dear Thomas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotRenting with Dexters since Nov 2025
Renting with Dexters since Nov 2025. Property inspection was booked on time and was respectful and efficient. Petros Giorganios was so friendly and professional. Responsive team and smooth process so far. Would recommend for renting and trusting.
Rid · 4 June 2026
Agent replied · 6 June 2026
Dear Rid, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotVery helpful team managing our flat in…
Very helpful team managing our flat in London, which is let out to tenants sourced from Dexters. Huseyin Tas has been very helpful to us during the tenancy period with inspections and communication around issues arising.
D · 3 June 2026
Agent replied · 6 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az · 21 May 2026
Agent replied · 6 June 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleNyshaea waved us into the branch, made us feel welcome, and hustled hard to find us a flat! It’s because of her that we came in the door, and felt we really had someone in our corner ~ thanks Nyshaea!
May-Li · 15 February 2026
Agent replied · 16 April 2026
Dear May-Li, Thank you for your kind comments regarding Nyshaea and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleThe service myself and my housemates received from Max has been absolutely amazing throughout the whole process. He was incredibly friendly, helpful and supportive from start to finish. We would never or found or secured the flat we wanted …
Lucy · 15 February 2026
Agent replied · 16 April 2026
Dear Lucy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleDexters were fantastic at customer service and sold our house very quick which other estate agents had failed to do. After our offer Maeve O Donnell was excellent at keeping us informed of the progress. More so than solicitors and can;t thank her and the staff at Dexters enough. Will Cracknell was the first person we met and he was totally correct in his advice about our house and got the price we wanted. Thank you all so much would highly recommend.
Paul · 2 December 2024
Agent replied · 9 December 2024
Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleWe recently worked with Maeve O'Donnell from Dexters while purchasing our flat, and we couldn't be happier with the experience. Maeve was incredibly attentive throughout the process, always ensuring that our questions were answered promptly and thoroughly. Her timely communication made what could have been a stressful journey feel smooth and well-organized. Maeve's professionalism and dedication truly stood out, and we are so grateful for her support. Thank you, Maeve, for going above and beyond to help us secure our new home!
Aslihan · 2 December 2024
Agent replied · 9 December 2024
Dear Aslihan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine · 28 November 2024
Agent replied · 29 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 3/5
TrustpilotLots of issues when moving in, helpful getting these sorted
I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.
Alexander · 25 May 2026
Agent replied · 6 June 2026
Dear Alexander, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Adnan · 28 October 2024
Agent replied · 29 December 2024
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Whiteguitar86 · 20 May 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros Georganios was managing our…
Petros Georganios was managing our retented property. He was really professional and always responsive. Thanks for the great job! Highly recommended
Katia · 2 June 2026
Agent replied · 6 June 2026
Dear Katie, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotLizzie is an amazing part of Dexters…
Lizzie is an amazing part of Dexters she has been very helpful through my tenancy and answers any of my questions.
Janeth · 29 May 2026
Agent replied · 6 June 2026
Dear Janeth, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.