Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service
The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!
Sam · 9 March 2022
Agent replied · 10 June 2024
Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotI’m dealing with Kelly Baldwin to…
I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away
Rim · 21 October 2023
Agent replied · 10 June 2024
Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent support
We received the requested document from Petros Giorganios quickly and efficiently.
Warwick · 29 July 2024
Agent replied · 10 June 2024
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend this agent, it was a pleasure working with Nyshaea! She responded to all my enquiries very promptly and provided great advice throughout the process :)
Srey · 22 March 2025
★★★★★ 5/5
TrustpilotDexters as letting agents.
Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.
Philip · 8 July 2022
Agent replied · 10 June 2024
Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIt was amazing working with Donalina
It was amazing working with Donalina at Dexter property management. Very helpful & thorough, the team was able to identify the issues and got those rectified swiftly. Overall smooth process and good experience.
Vishal · 23 February 2023
Agent replied · 10 June 2024
Dear Vishal,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat property management experience…
Great property management experience and always picking up the phone with a smile. Jadasa and Lee make for a great dynamic duo!
Alex · 20 December 2023
Agent replied · 10 June 2024
Dear Alex, Thank you for taking the time to leave a lovely review regarding Lee and Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotSolving problems during the rent
Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.
Vi · 19 February 2023
Agent replied · 10 June 2024
Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBoiler issues resolved as soon as was…
Boiler issues resolved as soon as was reported to property management team
Elvis · 6 July 2024
Agent replied · 24 August 2024
Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.
Sonny · 21 July 2023
Agent replied · 10 June 2024
Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional and helpful
Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.
Sarah · 19 July 2023
Agent replied · 10 June 2024
Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotTrustworthy and fair
As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.
Consumer · 26 October 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service through Dexters
Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.
Payal · 11 August 2023
Agent replied · 10 June 2024
Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Googlegood service, Rachelle helped with finding a great property with quick replies and a good understanding of my search!
Lawrence · 10 February 2024
Agent replied · 11 June 2024
Dear Lawrence, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rachelle. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotFelix and George did a good job…
Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process
SellerNW · 20 September 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Agent, Jamie!
It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)
Tanya · 29 June 2023
Agent replied · 10 June 2024
Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a wonderful experience working with Billy to secure a flat this week. He has been attentive, honest, professional and seemed to really care about making everything work for me. This has been the least stressful house move I can remember.PositiveResponsiveness, Quality, Professionalism, Value
Mats · 12 June 2021
Agent replied · 11 June 2024
Dear Mats, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHaving had some bad experiences with lettings companies I find the service at Dexter's just really good - efficient, helpful, prompt. Olivier in the Broadway Market office has sorts things out with no fuss at all and I would recommend this Lettings Agency without hesitation.
Fi · 10 June 2021
Agent replied · 11 June 2024
Dear Fi G, Thank you for your great review regarding our Hackney office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have worked on getting a property with Joe Read from Dexter. He was very fast in terms of communications and whenever we reported any issues he would fix it in the same day. He provided a great services in a super fast time and made the process easier.
Mohamed · 10 June 2020
Agent replied · 11 June 2024
Dear Mohamed, Thank you for taking the time in providing such lovely comments about Joe in our Hackney office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotDealing with Donalina
I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.
M.B · 24 February 2023
Agent replied · 10 June 2024
Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters 1st rate service
Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.
Barnaby · 22 August 2022
Agent replied · 10 June 2024
Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotQuick response and helpful
Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.
Customer · 11 October 2023
Agent replied · 10 June 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.
Customer · 20 June 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTerrible Rental Service
If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.
Mohsan · 20 June 2023
Agent replied · 10 June 2024
Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
