Trusted Agent profile · London
★★★★★
2,609 reviews across 2 platforms
17 Broadway Market, London E8 4QJ, United Kingdom, E8 4QJ
Dexters's office in London, at 17 Broadway Market, is rated 4.4 out of 5 across 2,609 reviews on two platforms, including 678 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotNeil Plit handled the resetting
Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.
Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat communication
Great communicationVerity and George did a great job of keeping me updated on my purchase and communicating between the various parties.
Dear Nicola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTenancy renewal handled professionally
Anthony Grundy in tenancy renewals did a brilliant job renewing my Landlord agreement, giving advise and reassurance where needed. Very friendly and efficient.
Dear Georgia, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMr Erjon Bejtullahi helped us…
Mr Erjon Bejtullahi helped us tremendously in the search of our new flat. Everything worked smoothly and can only recommend Dexters services.
Dear Omar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters
Nabeel has always been very helpful and attentive, as have all the staff members I have had dealings with.
Dear Neetu, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently moved into a property in Haggerston with three friends. We liaised with Joe until moving in and since then with our property manager Emily. Both have been very helpful and quick to respond - we would all recommend Dexters.
Dear Trevor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGreat experience with Lily
Really pleasant interactions with Lily Dimitrova during our house inspections. She is a very friendly, understanding and sweet lady!
Dear Sagar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHad a great experience with Konrad at…
Had a great experience with Konrad at Dexters. Fast replies to any questions we had, a smooth and excellent experience overall! Would highly recommend.
Dear Stephen, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Management Team 3
Great working relationship with property management Team 3. Always give clear instructions and help us to organise works.
Dear James, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotRude
Very keen to value your property saying in a written valuation they will contact to market then you never hear from them again. They don't even have the courtesy to tell you they are not interested. Total lack of customer service.
Dear Mr/Ms Jones, please could you contact me directly with further details as to which office you have been dealing with as our service levels are really important to us and we are keen to ensure that we follow up on any complaints received with our teams. All feedback is appreciated as this enables us to monitor our service and work to achieve 5 star reviews which is our aim. I look forward to hearing from you. Kind regards, Sarah Tranter, Customer Relations Team
4/5
TrustpilotWe had a nice experience finding our…
We had a nice experience finding our place thanks to our Realtor Daniel. They were kind and helpful throughout our journey.
Dear Alexia, Thank you for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotGood experience
In my experience there was a lot of follow up with made the paper work more pleasant to work on .
Dear Sofi, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe worst Agency ever
The worst Agency ever ! Apartment rent is rotten and dirty and the agent simply does not answer the calls . We will go to the police ! It is a robbery
Dear Giorgio, I am concerned to read your comments and I am sorry you have had to leave a 1 star review. I have forwarded your comments to our Head of Property Management. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
3/5
TrustpilotThe most dishonest property agency …
The most dishonest property agency I have ever faced in UK. Absolutely horrible and I warn everyone to avoid dealing with them .The 3 star is only for couple of nice people working there.
Dear Soheila, Thank you for your feedback. I am aware the Director of our Isleworth office has been in contact with you to discuss this matter. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSarah is an attentive agent
In my recent dealings with Sarah from Dexters, I found her consistently to be prompt, direct, exact and helpful. I would happily contact her directly for future sales and purchases. A. Boland
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sarah will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was looking for a property and thankfully I chose Dexters! Sam seemed to know every hot property in East London. I was impressed with his knowledge and enthusiasm. A professional service and great team. What a charming young man!PositiveProfessionalism
Dear Iwan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
5/5
TrustpilotHappy customer!
The sales team at Dexters Bloomsbury have been extremely helpful in regards to my property search. I have not actually bought through them yet but when viewing they have always been responsive and spot on with my criteria.
Dear Joe, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDexters were invaluable in helping us find our dream home. They were very efficient, fast negotiators and communicators. They made a stressful house buying process all the more easier .PositiveResponsiveness, Quality, Professionalism, Value
Dear Carmel, It’s great to hear that you have had a brilliant experience with our Hackney office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleWe have found Hicham a real pleasure to deal with during our house purchase. He is both professional and helpful, and communication has been clear and timely throughout the process. Would definitely recommend!
Dear Emma, Thank you for your review, and mentioning your experience with Hicham in our Hackney office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently rented a property with Dexter and had a great experience with Cameron Stewart. Very clear, easy, safe and fair processed that helped me to get a flat within days. Highly recommended.
Dear Edaurdo, Thank you for your review, and mentioning your experience with Cameron in our Hackney office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotresponsive
responsive, professional
Dear Chris, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent experience with Dexters…
Excellent experience with Dexters letting agency in kingston on Thames. Efficient friendly team managing our properties, keeping me informed of any problems and effectively dealing with them
Dear Stuart,it’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service from the team
Great service from the team. I would highly recommend. Graziana, Claire, Angelo and Monika have been fantastic.
Dear MKW, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoe Read helped me and my boyfriend find our first flat together that is perfect for us! The process was made as quick and easy as possible, we cant wait to move in! Thank you very much, great service.
Dear Hebe, We are delighted that you took the time to leave such a fantastic review about Joe in our Hackney Office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
