Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEXCELLENT ON EVERY FRONT
We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances
Charlie · 30 October 2023
Agent replied · 10 June 2024
Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe want to the thank dexters agent…
We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine
AMIT · 2 July 2024
Agent replied · 24 August 2024
Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGraziana & Angelo were super helpful!
We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.
Charo · 14 November 2023
Agent replied · 10 June 2024
Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotProperty faults/repairs
Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.
Karen · 5 December 2023
Agent replied · 10 June 2024
Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Property Management Service…
Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.
Cristinel · 16 May 2024
Agent replied · 10 June 2024
Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAaron has been very professional and helpful throughout the entire process as we searched for a property. He took the time to understand what was important to us and made tailored recommendations based on that. Thank you Aaron for the support!
Danilo · 24 July 2024
Agent replied · 23 August 2024
Dear Danilo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent after service
We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!
Deirdre · 23 May 2022
Agent replied · 10 June 2024
Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAfter looking for a new home for over a year and half and dealing with multiple estate agents and viewing sub standard properties, we have finally found a lovely home with dexters. Joe Read helped us with this, and from the first phone call to arrange a viewing, to organising references and move in dates, the whole process was seamless, stress free and no bother. Joe was efficient, super organised and most importantly a nice guy to deal with. Thanks joe!
Ann-Marie · 10 June 2020
Agent replied · 11 June 2024
Dear Ann-Marie, Having read your review, we would like thank you for your feedback about our Hackney Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWhile we eventually found our new home with another agency, Harriet from Dexters spent many weekdays and weekends showing us around property in East London - thank you Harriet for your patience with us and our never-ending questions! It was always a pleasure to see Harriet, she answered all our questions on the spot or followed up with additional info by email. The properties we viewed always matched their descriptions well, and Harriet was always transparent about developments on the properties we viewed which we really appreciated.
Emma · 10 June 2020
Agent replied · 11 June 2024
Dear Emma, We are really pleased to read your positive review regarding the service from our Hackney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleNieth has also been great to work with so far, quick to respond and focused on helping me resolve my requests!
I was searching for an apartment in East London and viewed one of Joe's listings. I immediately fell in love with the unit but had a few requests that I needed to negotiate with the landlord. Not only did Joe help me get my requests, the contract was signed within a few days and Joe was always responsive. Leave it to Joe!
Michelle · 10 June 2020
Agent replied · 11 June 2024
Dear Michelle, Having read your review, we would like thank you for your feedback about our Hackney Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFrom the very first day when I expressed my interest of a property back in early July, Harriet Gigson has been very helpful, informative and communicative. I came in to the agency with my cycling gear, but I my interest on a property was taken seriously, I was also a first time home buyer. Since then until completion, Harriet has always been very helpful, liaising between the vendor, the solicitors and myself. Always coming back with answers/or willing to find the answers with any queries I put forward. Always informing me with any progress or updates about the purchase. I highly recommend Harriet. Thank you for all the help and work.
Adam · 10 June 2020
Agent replied · 11 June 2024
Dear Adam, Having read your review, we would like thank you for your feedback about our Hackney Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad to sell a flat as an executor in a friend's Will.
We had to obtain three evaluations.
We chose Dexters as their price evaluation was realistic.
They were brilliant. Although they knew we'd have to wait till probate before a sale could be completed, they lost no time in getting viewings.
They consistently kept us up to date throughout the process with prospective buyers or solicitors.
On sale they negotiated well with the buyers and obtained an excellent price.
All the staff were friendly and Jodie Ryan was incredibly helpful as was Ruairi O'Mahony.
Sue · 10 June 2020
Agent replied · 11 June 2024
Dear Sue, We are really pleased to read your positive review regarding the service from our Hackney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI was really impressed with Ruairi, Jodie and the team at Dexters and the service they provided. We were bombarded with agents who wanted to sell our property and Dexters were the only agency to actually knock on our door to introduce themselves personally. They worked around our various needs when arranging viewings, had a sense of humour when needed, worked long hours, always answered calls and emails and went the extra mile in to deal with the estate agent of the property we were buying after we, lets say, didn't see eye to eye. I could not recommend them enough. Thankyou Dexters.
Sarah · 10 June 2020
Agent replied · 11 June 2024
Dear Sarah, We greatly appreciate you putting aside the time to submit a review about our Hackney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexter’s is a friendly and very accommodating agency, although Dennis was extremely impressive from the valuation until the point of move in. As I was renting my property out for the first time I was nervous. However he answered all my questions and kept me updated at all times.
He found me the perfect tenants and made sure I knew what to expect after they moved in.
I would definitely recommend Dennis & Dexter’s if you are looking to rent or sell your property
Dominique · 10 June 2020
Agent replied · 11 June 2024
Dear Dominique, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hackney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently had an excellent experience finding a rental property with Joe Read at Dexters on Broadway Market. There is a real neighbourhood feel to the place and Joe was efficient, friendly and professional, I really felt like he was 'on our side' and not just trying to flog the property. There were a few minor teething problems with the property which he sorted out straight away and we're really happy with the flat. I'm recommending him to all my friends!
Rosanna · 10 June 2020
Agent replied · 11 June 2024
Dear Rosanna, I am writing to say thank you for your kind comments about the service you received from our Hackney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAndy was the agent who was looking after us and we were pleasantly surprised with a level of customer service he has provided. He is very friendly, knowledgeable and professional. He also recommended a very good mortgage broker, as we had difficulties finding one. I have to admit my husband is very picky and Andy's patience and diligence is impressive, as well as the number of properties he has found for us in such a short time. Overall had a very good service at Dexter's and Andy is a star.
Alexandra · 10 June 2020
Agent replied · 11 June 2024
Dear Aliaksandra, We greatly appreciate you putting aside the time to submit a review about our Hackney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExtremely courteous and helpful staff. Joe Reed, who was showing me the flats was very patient with all my queries and was very understanding towards my budget constraints and requirements and never made me feel that it is difficult to work towards my budget. He made every attempt to find out what I was looking for and was very well informed to answer queries. I would definitely recommend Dexters, especially Joe for future house searches for my friends. Moreover, another positive point about their team is you can contact the same person who shows you the flats for problems with tenancy/ maintenance issues. You don’t have the hassle of going to different departments each time like some other agencies.
Doel · 10 June 2020
Agent replied · 11 June 2024
Dear Doel, Thank you so much for the fantastic feedback, the team at Hackney are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience renting our property with Joe Read at Dexters. Joe was professional yet personable, listened to what our needs were, and was/is very quick to respond. It was evident that Joe was interested in finding a good match for us and the owner and not just trying to fill a rental property. We have now lived in the property for over a month and the service level with Joe and Dexters in general has continued to be great. Highly recommend!
Ashlee · 10 June 2020
Agent replied · 11 June 2024
Dear Ashlee, We appreciate you taking the time to submit your review regarding the service you received from our Hackney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotKudos Christian Pengelly!
I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!
George · 21 November 2023
Agent replied · 10 June 2024
Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMax R was very helpful in getting us sorted with an ideal rental and accommodated our asks with care and speed. Thank you 👍 …
Owen · 13 June 2026
Agent replied · 13 October 2026
Dear Owen, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotConsistently attentive
Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.
Susan · 25 October 2023
Agent replied · 10 June 2024
Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTilah found us an amazing flat which has massively exceeded our expectations since moving in, we absolutely love it. The whole process was so quick and easy and she also helped us get it at a good price. Thanks again
Natalie · 15 February 2026
Agent replied · 16 April 2026
Dear Natalie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotTenancy change made easy!
I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!
Max · 21 June 2024
Agent replied · 24 August 2024
Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
★★★★★ 4/5
TrustpilotReally helpful team!
Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!
Gemma · 28 November 2024
Agent replied · 29 December 2024
Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
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