4/5
TrustpilotThey were able to resolve urgent issues…
They were able to resolve urgent issues quickly.
Agent replied · 24 August 2024
Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team
Trusted Agent profile · London
Dexters London reviews
★★★★★
2,610 reviews across 2 platforms
5A Sandys Row, London, E1 7HW
Dexters's office in London, at 5A Sandys Row, is rated 4.4 out of 5 across 2,610 reviews on two platforms, including 747 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat team with efficient communication…
Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery satisfied as first time buyer
I recently purchased a flat in West London as a first time buyer. I was a little concerned about the overall process, and the people in Dexters have been very helpful on clarifying all my doubts and expediting the procedure.
Agent replied · 10 June 2024
Dear Davide, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSimply the best Rental Management…
Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!
Agent replied · 10 June 2024
Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat expiriance dealing with senior…
Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊
Agent replied · 10 June 2024
Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and ease in every…
Great experience and ease in every aspect. Well done!
Agent replied · 24 August 2024
Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters recently helped me with the…
Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!
Agent replied · 10 June 2024
Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was very impressed with the work the rental team did together to find me my tenants. They kept me regularly informed, responded to my queries the same day, and found me tenants within 10 days. I think their local knowledge is superb, as well their industry knowledge.
Agent replied · 11 June 2024
Dear Anhar, I am writing to say thank you for your kind comments about the service you received from our City Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotI had great support from Graziana…
I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.
Agent replied · 10 June 2024
Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks for all your help!
I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers
Agent replied · 10 June 2024
Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’m very happy Nadia helped us to find an excellent apartment, she is really supportive, negotiated a great price and got the offer for us! I really recommend her if you want a professional and efficient agent!
4/5
TrustpilotWe are happy with Donalina Gargrupe’s…
We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.
Agent replied · 13 June 2024
Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHad a great experience with the…
Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.
Agent replied · 10 June 2024
Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJilka from Dexters was incredible. Absolutely professional and had my priorities at heart. Efficient and responsive, best experience in renting a place I have ever had. Made it a breeze! Commend her and Dexters highly.PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Dear Devan, It’s great to hear that you have had a brilliant experience with our City office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleMy agent was Nyshaea. She is helpful, affable, and accommodating. Would recommend to anyone.
Agent replied · 11 June 2024
Dear Charlie, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotVery helpful agents
Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line
Agent replied · 10 June 2024
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional Service from Dexters
I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.
Agent replied · 10 June 2024
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotthis company is a disgrace
this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.
Agent replied · 10 June 2024
Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat working with Chris Dowds, the manager of this branch. He embodies what I valued the most at Dexters since I’ve been their client in the last 2 years: going extra mile for the client and more importantly valuing long term business partnership over short-term business gains.
Agent replied · 11 June 2024
Dear Yves, We are really pleased to read your positive review regarding the service from our City Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGreat Property Management
Donalina, from the Property Management Branch, has been extremely proactive in sorting issues during my tenancy with dexters. Great communication and organization.
Agent replied · 10 June 2024
Dear Elliott, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Agent replied · 10 June 2024
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Agent replied · 10 June 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleI only have good things to say about Dexters. I had the pleasure of being assisted by Hettie. She was lovely and extremely helpful with everything.
Agent replied · 11 June 2024
Dear J Ogun, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEasy process and great service all round. Jilka helped us secure a flat during lockdown and made it such an easy process, helping us go through all the forms and referencing. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Dear Im, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters London
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
