Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,610 reviews across 2 platforms

5A Sandys Row, London, E1 7HW

Dexters's office in London, at 5A Sandys Row, is rated 4.4 out of 5 across 2,610 reviews on two platforms, including 747 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

747

Reviews on Google

This office

Trustpilot logo

1,863

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Mark Scott always replied to my emails within seconds and found tenants quickly!

Wing · 12 April 2024

Agent replied · 11 June 2024

Dear Wing, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

A GREAT AND PROFESSIONAL ASSISTANCE…

A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE

Ilham · 10 November 2023

Agent replied · 10 June 2024

Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Awesome Team Work and Service!!!!!

I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!

Ryan · 15 November 2022

Agent replied · 10 June 2024

Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

We had an amazing experience working…

We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.

Farah · 11 January 2024

Agent replied · 10 June 2024

Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

"Prompt delivery and exceptional…

"Prompt delivery and exceptional customer service! Couldn't be happier with my experience. 5 stars!"

Omolola · 14 March 2024

Agent replied · 10 June 2024

Dear Omolola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina,

Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks

Andrew · 9 October 2023

Agent replied · 10 June 2024

Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Nyashaea and Nadia have been really helpful with the entire process

Hasan · 12 May 2024

Agent replied · 11 June 2024

Dear Hasan, Thank you for leaving a Google review for our City office. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Always very prompt

Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.

Tijen · 24 November 2023

Agent replied · 10 June 2024

Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive and Proactive!

I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended

Cheryl · 15 December 2023

Agent replied · 10 June 2024

Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

As a Landlord

As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM

Anthony · 8 August 2019

5/5

Trustpilot

Donalina maintenance response

Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.

Luis · 21 November 2023

Agent replied · 10 June 2024

Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica Carson has been a great agent

We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!

Stephanie · 14 July 2023

Agent replied · 10 June 2024

Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe and his colleagues

Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.

Consumer · 9 August 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Nick at Dexter’s. So honest and so helpful! Listened to all our needs and then found us something right up our street

Arun · 12 June 2023

Agent replied · 11 June 2024

Dear Arun, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Outstanding service from start to finish. Daniel Scott provided excellent communication, tailored listings, and a hassle-free rental experience. Highly recommended for their professionalism and expertise.

Lucy · 12 June 2023

Agent replied · 11 June 2024

Dear Congxin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Safe pair of hands

Dexters sold our flat after another agent couldn’t. Sam who completed the sale was a safe pair of hands and steered our transaction through several bumpy moments including a departing solicitor and a demanding buyer with difficult timelines. Much appreciated.

Stella · 15 September 2021

Agent replied · 11 June 2024

Dear Stella, Thank you for your review, and mentioning your experience with Samantha in our Dartmouth Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Viewing arranged by Nadia and Mo - very professional and good knowledge

James · 12 April 2024

Agent replied · 11 June 2024

Dear James, Thank you for your kind comments regarding Nadia and Mo and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I have been working with Rachelle and I'm very pleased by the customer service, fast replies and the amount of hard work that have been put into finding many potential apartments that suited my needs.

Рахат · 12 June 2022

Agent replied · 11 June 2024

Dear Рахат, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Neil Plit handled the resetting

Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.

Douglas · 19 January 2024

Agent replied · 10 June 2024

Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Highly recommended

When we sold our flat we contacted 4 Agents and the professionalism, friendly attitude and reassuring honesty of Dexter's initial visit made them stand out. From there on we received excellent service from the team and wouldn't hesitate to recommend them.

Anne · 2 July 2021

Agent replied · 13 June 2024

Dear Anne, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. We wish you the best of luck going forward. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Great communication

Great communicationVerity and George did a great job of keeping me updated on my purchase and communicating between the various parties.

Nicola · 21 September 2023

Agent replied · 10 June 2024

Dear Nicola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenancy renewal handled professionally

Anthony Grundy in tenancy renewals did a brilliant job renewing my Landlord agreement, giving advise and reassurance where needed. Very friendly and efficient.

Georgia · 30 July 2023

Agent replied · 10 June 2024

Dear Georgia, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters

Nabeel has always been very helpful and attentive, as have all the staff members I have had dealings with.

Neetu · 7 November 2023

Agent replied · 10 June 2024

Dear Neetu, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Mr Erjon Bejtullahi helped us…

Mr Erjon Bejtullahi helped us tremendously in the search of our new flat. Everything worked smoothly and can only recommend Dexters services.

Omar · 24 August 2023

Agent replied · 10 June 2024

Dear Omar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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