Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,614 reviews across 2 platforms

5A Sandys Row, London, E1 7HW

Dexters's office in London, at 5A Sandys Row, is rated 4.4 out of 5 across 2,614 reviews on two platforms, including 747 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

747

Reviews on Google

This office

Trustpilot logo

1,867

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick maintenance turnaround

Quick maintenance turnaround! Tara, on the maintenance team, was super helpful in expediting a washer/dryer issue I had. She was able to help arrange for someone to come out on a Saturday to fix it. Great experience!

Blair · 22 November 2022

Agent replied · 10 June 2024

Dear Blair, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team.

5/5

Trustpilot

Dexters has been supportive and very…

Dexters has been supportive and very helpful to me and my 85 year old mother. Myra Mettam and Josh Ferguson have been particularly good.

Sahar · 4 December 2023

Agent replied · 10 June 2024

Dear Sahar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Used Donalina for property management

Used Donalina for property management. Superb- smooth, efficient, gets the just done with the minimum of fuss. Would strongly recommend her and Dexters for property management.

Andrew · 17 October 2023

Agent replied · 10 June 2024

Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Outstanding property management team

Outstanding property management team! Edward, Lilli, Ryan, Ana, Paris, Rianna and Bianca are all amazing! Thanks so much to the team for all their hard work!

Megan · 12 October 2023

Agent replied · 10 June 2024

Dear Megan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ed Brodkin has always been great

Ed Brodkin has always been great! He is very helpful and knowledgeable. Always able to resolve my issues. Thanks so much to Ed and Maidavale team.

Simon · 12 October 2023

Agent replied · 10 June 2024

Dear Simon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you

I'm here to express my gratitude towards the property management. Rachel McConnell is very attentive and she is always there to help. Enjoying dealing with them.

Ibrahim · 10 October 2023

Agent replied · 10 June 2024

Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Daniel’s is very kind & helpful person, I’m very appreciate, his work very hard for me,

Nilima · 12 May 2024

Agent replied · 11 June 2024

Dear Nilima, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Mo was super helpful, very friendly and available to answer all my questions and give advice.

Lauren · 12 May 2024

Agent replied · 11 June 2024

Dear Lauren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I highly recommend Mo. Very professional and well-spoken and answered any and all questions I had.

Aabir · 12 May 2024

Agent replied · 11 June 2024

Dear Aabir, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mo, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Mo was fantastic, great customer service, looking forward to hopefully working with him in the future

Orisa · 12 May 2024

Agent replied · 11 June 2024

Dear Orisa, We are really pleased to hear you enjoyed your experience with Mo and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

After numerous negative encounters with agents we were lucky enough to find Isaac from Dexters. He had been very helpful and responsive from the very beginning, even went the extra mile to help move furniture in the apartment. Highly recommend him as you will probabaly not find another agent as punctual as him in London.

Doris · 13 June 2018

Agent replied · 11 June 2024

Dear Doris, Thank you for your review regarding your experience with our City Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Fraser Goodman Is so professional friendly and helpful.If someone want good letting consultation ask for him you didint regret…

Andrius · 13 March 2024

Agent replied · 11 June 2024

Dear Andrius, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

My move by was made very easy and…

My move by was made very easy and smooth by the team at Dexters. Khadija handled everything to perfection and I cant fault anything . Strongly recommend Dexters .

Shaazia · 19 July 2023

Agent replied · 10 June 2024

Dear Shaazia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management team…

Dexters North Property Management team have always helped me with a smile on their faces. Petros in particular is a delight to engage with.

Tom · 21 November 2023

Agent replied · 13 June 2024

Dear Tom, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

GREAT TEAM

The team have been fantastic. They have supported us from first stages of selling our property to assisting us with the solicitors. I would also like to point out how good the communication was throughout this whole 6 months.

Shumaila · 10 August 2022

Agent replied · 10 June 2024

Dear Shumaila, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Property Management

Dexters Property ManagementKelly and her team are a joy to work with, dealing with any requests me or my tenants have in a professional manor.

Rob · 24 October 2023

Agent replied · 13 June 2024

Dear Rob, Thank you for taking the time to leave a lovely review regarding Kelly and the team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Found an apartment through Rachelle. She was very helpful and professional. She was always available to answer any questions that we had, which made the process quite swift and easy.

Arush · 12 June 2023

Agent replied · 11 June 2024

Dear Arush, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service

The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!

Sam · 9 March 2022

Agent replied · 10 June 2024

Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

I’m dealing with Kelly Baldwin to…

I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away

Rim · 21 October 2023

Agent replied · 10 June 2024

Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nadia at Dexters made the process fast and easy - we were in our new flat within two weeks, no problem what so ever

Joseph · 14 November 2023

Agent replied · 11 June 2024

Dear Joseph, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nadia. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mo was a lovely agent! Showed us around a flat and is helping us with our search.

Rim · 12 April 2024

Agent replied · 11 June 2024

Dear Rim, Thank you for leaving a Google review for our City office. Kind regards, Asma, Customer Relations Team

5/5

Google

Mo has been of great help. Very supportive and communicative throughout out the whole process. Highly recommended.

João · 12 April 2024

Agent replied · 11 June 2024

Dear João, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent support

We received the requested document from Petros Giorganios quickly and efficiently.

Warwick · 29 July 2024

Agent replied · 10 June 2024

Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great property management experience…

Great property management experience and always picking up the phone with a smile. Jadasa and Lee make for a great dynamic duo!

Alex · 20 December 2023

Agent replied · 10 June 2024

Dear Alex, Thank you for taking the time to leave a lovely review regarding Lee and Jadasa. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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