Dexters London reviews

★★★★★ 5/5

Trustpilot

Our experience so far with Dexters has…

Our experience so far with Dexters has been outstanding. I’d especially like to thank Tia for her amazing work and effort in making sure that any issues we had with our flat has been taken into account and soon to be fixed. Thank you again for being accommodating and great help

Heidi · 16 May 2022

★★★★★ 5/5

Trustpilot

Mission achieved

Rafi and George were a good team and all were positive and helpful. It was a rollercoaster ride but all was achieved within a decent period of time.

Mh · 4 April 2024

★★★★★ 5/5

Trustpilot

great service

Helpful, informative and efficient service from Dexters Acton team

Tracey · 28 May 2026

★★★★★ 5/5

Trustpilot

Eunice Sona has been very helpful...

Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.

Carolin · 13 March 2024

★★★★★ 5/5

Trustpilot

Dexters, do not lose this gem

Rented for almost 1.5 years, had to move due to change in jobs: we have had an excellent experience from start to finish with Dexters.

Gokay · 16 September 2026

★★★★★ 2/5

Trustpilot

Disappointing

We approached Dexters to rent out our property. Initially they were very helpful. When we were ready to move ahead I asked for a copy of the agreement we would have to sign with them. Despite chasing them up, we have had no communication from them since then. I don't know if they just couldn't be bothered with the admin but we have now taken our business elsewhere. Very disappointing.

Rob · 22 July 2024

★★★★★ 5/5

Google

Rachelle was our agent while we looked for a new flat this week, she was extremely helpful and knowledgeable about both properties we visited. We quickly closed on one of them thanks to Rachelle’s suggestions and assistance. Would definitely recommend her and Dexter’s E1 to anyone looking in the area.

Ludo · 12 June 2022

★★★★★ 5/5

Google

Dexters have always provided a very professional yet personal touch.Steven Hewitt was particularly helpful negotiating diplomatically the ending of a difficult tenancy.We were impressed with the speed and efficiency of the change over of tenancy. Sam Aldred kept us informed and up to date with progress including removal and delivery of furniture and decorating.Everyone we have dealt with have been most pleasant and approachable

Gillian · 13 June 2018

★★★★★ 5/5

Trustpilot

I have been with Dexters for over 20 years

I have been with Dexters for a number of years. The service has always been excellent. Christian and the team are always responsive, professional and knowledgeable. They go the extra length to provide great service.

Tony · 11 October 2023

★★★★★ 5/5

Trustpilot

Myra is the best

Myra is the bestMyra has looked after my property since I became a landlord in 2017. She goes above and beyond to help the tenants have a good experience and make life easy for me.

James · 6 October 2023

★★★★★ 5/5

Trustpilot

Ella was super friendly and helpful…

Ella was super friendly and helpful during a viewing, following up with our questions over email too following the appointment. Thanks for your continued help to find us a property.

Zelie · 29 January 2024

★★★★★ 5/5

Google

Had great service from Isobella in Spitalfields today. Arranged a viewing very quickly, and was professionally conducted

Phil · 18 March 2026

★★★★★ 5/5

Google

Daniel has been very helpful in the transaction between finding a flat to signing the lease. Patient, understanding, and clear. I would highly recommend him for anyone looking to rent a flat.

Shazane · 14 December 2023

★★★★★ 5/5

Trustpilot

Great job Jessica!

Jessica Carson has been a great help to me during my renewal process. She was early in contacting me, and prompt in reaching out to the tenant and getting back to me. Thanks Jessica, for a successful renewal.

Serene · 14 July 2023

★★★★★ 5/5

Trustpilot

Excellent service

Thank you Alistair Maclean for your excellent and professional service. Alistair is a great professional to work with. He is hard working, helpful and very dedicated to his work.I highly recommend Dexters as they have commitment to deal with their matters efficiently.

AP · 13 March 2023

★★★★★ 5/5

Trustpilot

Natasha and her brilliant team

Natasha and her team have looked after our property for so many years and we have been and still are delighted with the timely response, care and quality of service received. Well done Natasha

Michael · 25 October 2023

★★★★★ 5/5

Trustpilot

Donalina Gargrupe from Dexters Estate…

Donalina Gargrupe from Dexters Estate Agents has been very helpful to us whenever we needed help. She established the communication quite well with the landlord and helped us with our issues about the property.

Miray · 21 October 2023

★★★★★ 5/5

Trustpilot

Great customer service

Been with Dexters since October 2023. We were shown our current property and also have had the property managed by Dominic Glover who has been superb during our entire time renting.Whenever we have had a issue or a question they have been prompt to reply and ensure its resolved. They leave us alone when things are going right and are helpful when needed.Would highly reccomend to everyone.

Ben · 19 August 2024

★★★★★ 5/5

Google

Shey has been brilliant, super clear information and really quick and helpful responder. Has been really flexible around my working hours as well - very grateful!

Zoë · 12 April 2024

★★★★★ 1/5

Trustpilot

I’ve had a horrible experience living…

Handover date was 8th November and it’s getting one month. I’ve had a horrible experience living at 55 Queens Gardens, Flat 3, for the past one and a half years. Whenever we faced issues and emailed Dexters, it took them at least a week to respond, and they only addressed what they wanted. On one occasion, despite clearly stating not to come for a check, they entered our house without permission, triggering the alarm, leading to police involvement. Now, they are withholding my deposit without valid reasons, claiming water marks in the laundry machine and dishwasher, as well as wall issues from painting( We have an email from them granting permission under the landlord, but they didn’t check and said we don’t have a permit, unprofessional)- Nothing broken and bad. We have check-in and check-out pictures that show no differences, and we’ve been waiting for a response to our emails for a week now and from the handover date it’s getting one month. This has pushed us to consult with a lawyer to understand our rights. Dealing with Dexters, a large company, and specifically with Paul, the current manager, has been frustrating, especially with the constant turnover of staff over the past one and a half years (14 people in total), making communication confusing.Totally unfair! I wonder if they expect the perfect condition, considering we lived there for one and a half years. I swear it’s almost in perfect condition; you can’t see any difference in references. Additionally, we’ve heard that the reason we need to terminate the contract is because of the landlord, and Dexters finalized the deal.

Hyo · 4 December 2023

★★★★★ 5/5

Trustpilot

Property Management

I’ve been with Dexters for nearly five years and have found Christian Pengelly to be brilliant when it comes to managing my property.

Ellie · 18 September 2026

★★★★★ 5/5

Trustpilot

Daragh was lovely to speak to and super…

Daragh was lovely to speak to and super helpful - managed to sort the issue in our building within 1 day.

Eva · 11 July 2024

★★★★★ 5/5

Trustpilot

Petros at North Property Management

Petros is always helpful and keeps me up to date with status of maintenance issues.He is very friendly and easy to work with. The overall team at North Property Management are very professional.

Eldora · 7 November 2023

★★★★★ 5/5

Trustpilot

Daragh assisted me recently

Daragh assisted me recently with a matter and inquery. Daragh was not only most helpful but very responsive which led to a swift and satisfactory resolution.

Henrik · 8 April 2024