Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Samiar · 19 October 2023
Agent replied · 10 June 2024
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Cally · 16 October 2023
Agent replied · 10 June 2024
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Connie · 7 November 2023
Agent replied · 10 June 2024
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNyshaea has been so kind and friendly during this whole process. Moving can be really hard in London and finding somewhere was so difficult but she’s been so professional and attentive and made this process so easy and quick. Thank you very much Nyshaea !
Hope · 13 March 2024
Agent replied · 11 June 2024
Dear Hope, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Isabelle and paulo
I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!
David · 4 July 2024
Agent replied · 10 June 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Binal · 30 October 2023
Agent replied · 10 June 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLorenta is working very hard to find us a new tenant. Always very accessible and giving us regular feedback. Recently was very helpful in successfully dealing with removal agents in our absence.
Jill · 26 October 2024
Agent replied · 9 November 2024
Dear Jill, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHad a great experience with Hettie showing me around a lovely place in E1 and she made a concerted effort to send over more properties that fit my (very picky) criteria!
Househunting as a renter in London is a pretty overwhelming process and Hettie stood out as the warmest, most mindful person I liaised with. :)
Ai · 12 June 2023
Agent replied · 11 June 2024
Dear Ai, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hettie, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Lisa-Marie · 12 February 2024
Agent replied · 10 June 2024
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Judith · 4 December 2023
Agent replied · 10 June 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery kind and proactive agents! Just engaged for viewings at the moment, Fraser Anderson on a very short notice got me a viewing and understood our needs and followed up. Definitely recommend! :)
Rashi · 18 March 2026
Agent replied · 16 April 2026
Dear Rashi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Hiro · 27 April 2024
Agent replied · 10 June 2024
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSince I moved to London, I had few different flats and I have always dealt with agencies and to be completely honest it was always a hustle and ended up messy. However with Dexters it is completely different, they found me my dream home and it is especially the afterwards that is properly amazing. Elmira Moghadam is always here for any of my needs or problem, she is kind, understanding and VERY helpful with any problems related to my flat. I will strongly recommend Dexters City Estate Agents and even more Elmira!
Lenita · 13 June 2018
Agent replied · 11 June 2024
Dear Lenita, Thank you for your review regarding your experience with our City Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleDexters have been looking after my property for a few years now and despite some small problems, they have always been swift to sort any issues out. In the last year my main contact Elmira Moghadham has been instrumental and so helpful in ensuring my flat has been looked after and any stress taken away from me. She is always quick to respond, and has always helped me whenever I have asked with anything. It is thanks to Elmira that Dexters have again secured the management for my flat for another year. Thank you Elmira.
Juhi · 13 June 2018
Agent replied · 11 June 2024
Dear Juhi, I am writing to say thank you for your kind comments about the service you received from our City Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently found an apartment after working with over six letting agencies. It was a frustrating experience until I came across Dexters. Charles Antony was extremely helpful and helped me find my current apartment. He was professional but also genuine. Additionally, he was able to answer all my questions and was responsive to my many calls and emails (this was not the case with other agents). I have recommended Dexters to my relocation team at my company given the quality experience Charles provided.
Adam · 13 June 2018
Agent replied · 11 June 2024
Dear Adam, Thank you for your review regarding your experience with our City Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Vispi · 22 June 2023
Agent replied · 10 June 2024
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Anna · 2 August 2024
Agent replied · 24 August 2024
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI sold my aunts house in January this…
I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.
KW · 22 May 2026
Agent replied · 7 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Michael · 1 March 2022
Agent replied · 10 June 2024
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt and super helpful. 👍
Prompt and super helpful.
David · 5 October 2026
Agent replied · 12 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleNyshaea was extremely helpful when looking for a property - arranged out of hours viewings on the same day and sent as many properties of upcoming videos as possible. Was always on the lookout for us and a nice individual too. Thanks!
Alex · 12 April 2024
Agent replied · 11 June 2024
Dear Alex, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotResubmitting this review as my original…
Update : despite their reply- no asma, no one has been in contact. I look forward to hearing from the area manager.
Shab · 4 June 2026
Agent replied · 7 June 2026
Dear Shab, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotExcellent friendly service
Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸
Sulaiman · 19 June 2024
Agent replied · 24 August 2024
Dear Sulaiman, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petro, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters (especially Thomas Jeeves) were great in dealing with a problem I had with a sofa delivery for a letting they manage for us. I was away and Thomas not only waited for the sofa, but actually carried it (with some help) up the last 2 flights of stairs when the delivery men refused to. Then, when it wouldn't fit through the door, liaised with Atlas of London (also great) to get it in to the flat. Really stellar service.
David · 13 June 2017
Agent replied · 11 June 2024
Dear David
Thank you for the fantastic review.
At Dexters we always aim to go the extra mile and in this case the extra flight of stars!
Thank you for choosing Dexters and we look forward to assisting you again in the future.
Yours sincerely
Sam Farnan
Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.