Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

759 reviews across 2 platforms

164 King Street, London, W6 0QU

Part of Dexters, see every office.

Dexters's office in London, at 164 King Street, is rated 4.9 out of 5 across 759 reviews on two platforms, including 758 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

758

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Really first class in every way. From when I walked into the Hammersmith Office to enquire re letting my flat, to their finding me a tenant in less than a day of it going on the market. The team at Dexters - Manny Athwal and Kelvin Amaefule in particular - went out of their way to help and to make letting my apartment a painless, headache free experience. They definitely deserve 5 Stars.

Noha · 22 August 2025

Agent replied · 22 August 2026

Dear Noha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I recently bought a flat in London and Dexter's (Sian and Anvi) could not have been more helpful or supportive or efficient in getting it done on a tight schedule. The flat which I bought was not on my list when I visited London but was suggested by Sian as fitting my needs - and it turned out to be just perfect. During the process, I had a range of problems dealing with the solicitor on my side and Sian and Anvi were both extremely helpful in trying to sort this out. Overall, a really good experience, and I will not hesitate to use this agency again.

Douglas · 2 November 2022

Agent replied · 30 July 2023

Dear Douglas, Thank you for your kind comments and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Over the past 18 months we have had a great experience with the entire team, particularly Austin Britton. We would strongly recommend Dexters Hammersmith.

Jack · 22 August 2025

Agent replied · 22 August 2026

Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Excellent service received from Austin at Dexters. Professional and incredibly helpful with all the queries we had during all the phases of our renting application. Austin and Shazia, a huge thank you to both of you

Domenico · 22 June 2026

Agent replied · 22 August 2026

Dear Domenico, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Daniella has been an absolute pleasure to deal with. I have not had to chase her at any time, she has kept great communication, time frames, and very good customer service and manner. I wish more agents were like her! So attentive and caring. From the moment she picked up my enquiry, to the moment she has helped me secure the offer - wonderful job! If you have a Daniella as your agent, you are in safe and professional hands. She will make sure you will get your desired flat. Absolutely perfect agent!

Voy · 3 September 2022

Agent replied · 30 July 2023

Dear Voy, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

With Daniella Esser, it’s been a cake walk for me to trust this process and just leave it with her. Hand holding can be quite critical when it comes to bridging the gap between processes that you’re completely unaware of especially when it involves financial funds and legal processes in a new country or otherwise too. And she has been doing exactly that with me in order to not let me feel lost. She is thorough, crisp and absolutely crystal clear in getting things sorted and completed. You will feel supported while having her guide you through each stage. I’d highly recommend Dexters to anyone looking for their home. But most importantly, a big thank you to Daniella, for being the woman she has been - daring, bold and leading the way for all the people who have come in contact with her - truly representing Dexters and much more.

Anushree · 30 July 2022

Agent replied · 30 July 2023

Dear Anushree, Thank you for your kind words regarding Daniella and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hammersmith office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with dexters. I recently worked with Daniella and I must say that I was thoroughly impressed with their professionalism, knowledge, and dedication to finding the perfect home for me.Throughout the entire process, Daniella kept me informed and updated on any developments, which I greatly appreciated.Ultimately, thanks to Daniellas hard work and dedication, I found the perfect home that met all my needs, and I couldn't be happier.

Gizem · 1 May 2023

Agent replied · 30 July 2023

Dear Gizem, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniella, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would just like to say a massive thank you to Hannah Thelwell in the Hammersmith office. I can honestly say that we would never have sold our flat without her. Hannah continually chased down responses from all parties involved to move us towards completion. My wife and I are very grateful for all of her efforts and would definitely use Dexters and Hannah again when we come to sell and buy in the future. Mike and Kate.PositiveResponsiveness, Professionalism

Mike · 25 August 2022

Agent replied

Dear Mike, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Very good experience. Our agent, Daniella, was super helpful and attentive. From our initial conversations and throughout the whole process, Daniella was very professional. She was highly knowledgeable about the local market and made sure we always felt like a priority. She understood all of our requirements and needs during the search and move process, made the process very smooth and relaxing. Highly recommended!

Mari · 24 November 2023

Agent replied · 21 June 2024

Dear Mari, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sian and Avni at Dexters Hammersmith were consummate professionals from the first viewing to the exchange. I cannot praise them highly enough. They were transparent, reliable and positive. I was totally confident in their support and despite the huge stress involved in buying a property they always remained calm positive and professional. In summary they are outstanding and I cannot recommend them highly enough.

Deborah · 24 November 2023

Agent replied · 21 June 2024

Dear Deborah, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Austin and Manny were very proactive and efficient in finding a new tenant and making sure everything was set up in time.

Zoe · 22 August 2025

Agent replied · 22 August 2026

Dear Zoe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Austin is a top man. Made everything so smooth, was SO nervous.

Dumo · 22 November 2025

Agent replied · 22 August 2026

Dear Dumo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had the pleasure of working with Paul while searching for a property, and I couldn't be happier with my experience. From the first moment I spoke to Paul, he was nothing but professional, friendly, and responsive, which made the entire process a breeze. Paul took the time to listen to my needs and preferences, and always kept me in the loop with new properties that matched my criteria. Excellent service.

Chris · 1 May 2023

Agent replied · 30 July 2023

Dear Chris, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hammersmith office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Austin has been great, super reactive and really quick for follow up. A true pleasure working with him.

Vincent · 22 September 2025

Agent replied · 22 August 2026

Dear Vincent, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Austin made the whole experience completely seamless. All questions and concerns were answered thoroughly and thoughtfully. A pleasure doing business :)

N · 22 August 2025

Agent replied · 22 August 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters team have been very professional from the start to end and very friendly .Sian has been at the front from the start and is never a problem always ready to help me and my wife were very lucky to have such a great team behind us.

David · 24 September 2024

Agent replied · 24 October 2024

Dear David, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

I met a few estate agents in the area and I was blown away by Manny. She made me feel reassured, like I was being handled importantly and professionally, plus her team outgrew my expectations. The rental rate achieved was above what other agents quoted and the service has been seamless. So glad I chose Dexters! Totally worth it.

P · 22 November 2025

Agent replied · 22 August 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Thank you to Dexters and in particular to John for routeing us out, finding a way to introduce your very strong clients to us and making a way for them to become our next tenants, even though you were not directly instructed. You went over and above and pulled it off in under a week! Thank you for your professionalism and experience.

J · 24 November 2023

Agent replied · 21 June 2024

Dear J S, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to Ellie White for all of the support throughout our journey to find a perfect place to rent!

Robert · 22 August 2025

Agent replied · 22 August 2026

Dear Robert, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Very pleasantly surprised by the strength and depth of the team in Hammersmith. Sian was great to work worth as a selling agent and Avni could not have been more proactive in moving the process along with our purchaser and solicitor. Would recommend 100%.

Alison · 17 October 2024

Agent replied · 24 October 2024

Dear Alison, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I was very impressed with the service I received at Dexter’s from start to finish. Hannah was my primary contact and she was very friendly and professional. She was responsive and efficient throughout, from finding a property that I would not necessarily have considered but turned out to be the one for me, to negotiating on my behalf and finding compromises despite pressures from both sides, I was very happy and would highly recommend this office.

Harry · 3 September 2022

Agent replied · 30 July 2023

Dear Harry, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I dealt with Austin and he was an absolute star!

Cheryl · 22 November 2025

Agent replied · 22 August 2026

Dear Cheryl, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

My experience with Austin was 2nd to none. incredible service.

Manish · 22 November 2025

Agent replied · 22 August 2026

Dear Manish, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

This review is for Manny and Gabby, five start service from the beginning all the way throughout. They have been very helpful throughout the whole process and can’t thank them enough for all their hard work. Best agents on the High street.

Maria · 6 April 2026

Agent replied · 13 April 2026

Dear Maria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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