Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience with Dexters Hammersmith. Ellie was fantastic, straight to the point, listened to our needs, and only showed us flats that matched what we were looking for. Made the whole process smooth and easy!
Agata · 22 August 2025
Agent replied · 22 August 2026
Dear Agata, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleGreat service with Dexter's marketing, showing and selling our property. Very supportive throughout the process, communicated everything clearly and offered us great advise. Sian was the agent who brokered our sale, so a special thanks to her for all of her hard work to get it across the line and the rest of the team who helped the process along the way.
Steven · 24 September 2024
Agent replied · 24 October 2024
Dear Steven, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleRahim was super helpful with our search for a new place to rent. It’s my first time renting in London and I’d say the search for one was truly time consuming. However we were lucky to get help from Dexters (especially Rahim) and we managed to find a great flat in Hammersmith. The renting process was very quick; viewing on Wednesday, sending in an offer on Thursday and receiving a reply on Friday. Overall, the team at Dexters were super accommodating and helpful!
Ally · 23 August 2023
Agent replied · 27 August 2023
Dear Ally, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hammersmith office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have recently let a property through Dexters Hammersmith and the process was seamless. Manny in Lettings was very helpful and proactive. Would highly recommend Manny and the Team at Dexter's. Thank you.
Ehsan · 22 August 2025
Agent replied · 22 August 2026
Dear Ehsan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI have been searching for a property around W6 for some time. Dexters has always been professional, never pushing, never calling too much. Just nice.
Matthew called me sometime in March this year to bring me to a property they just got and matched my criterias.
Matt was flexible to arrange an evening viewing and i have since made an offer.
Matt helped immensely throughout the negotiation with the seller on the selling price, closing the deal in a short time, chasing both solicitors and have been engaging, helpful and going the extra mile from the offer to exchange and completion.
I cannot recommend Dexter more. Thoroughly great experience.
Buying a property in UK can be stressful but Dexter and Matt have made it so much better!
Joe · 16 July 2023
Agent replied · 30 July 2023
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters were very helpful and efficient the whole way through the buying process. Ollie was always updating us and helping both sides through the sale process in a professional and friendly way. He made the process as smooth as possible, being a good intermediary for both sides and speeding things up when things slowed down. We were definitely kept in the loop and would recommend them.
Gee · 22 May 2024
Agent replied · 21 June 2024
Dear Gee, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have been renting our apartment through this agency for the past four years, and our experience has been nothing short of excellent. The team in Hammersmith has always been professional, responsive, and supportive, ensuring that any issues were addressed promptly.
Recently, their outstanding service became even more evident when they successfully convinced our landlord to make some much-needed improvements to the kitchen, with further updates planned for the bathroom. This would not have been possible without the dedication and persistence of Joanne Witter from Property Management in West 1 Hub. Her commitment to tenant satisfaction and her ability to navigate discussions with the landlord have truly made a difference.
We highly recommend this agency to anyone looking for a reliable and supportive property management team. Thank you for making our renting experience so smooth and enjoyable!
Marina · 22 August 2025
Agent replied · 22 August 2026
Dear Marina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleWe had an excellent experience with Ellie and John. As newcomers to the UK, we had many questions about the process, and they were always ready to clarify our doubts and explain everything step-by-step. Communication was incredibly easy, they were responsive and approachable throughout the entire process.
What stood out the most was how proactive they were in overcoming any issues. Whenever a challenge came up, they acted quickly and efficiently to resolve it, making the whole experience smooth and stress-free. We’re really grateful for their help and would highly recommend their services!
Pablo · 22 August 2025
Agent replied · 22 August 2026
Dear Pablo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ellie and John. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleThe team at Dexters were amazing to work with.They are professional, patient and show genuine kindness. They follow up and do exactly what they say they will do.
Navigating the sale of our flat from Australia was easy with the help of Avni and Sian and I would recommend them to any one.
Karen · 27 November 2024
Agent replied · 11 December 2024
Dear Karen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleHaving recently sold my flat through Dexters Hammersmith, I would definitely recommend to friends and family to do the same. Sian and her team were relentless in drumming up offers, and managed to get the price that I wanted. Avni then took over and ensured that the solicitors kept moving at pace so that we exchanged and completed within the desired timeframe. Really appreciate both their efforts!
Ollie · 23 March 2024
Agent replied · 21 June 2024
Dear Ollie, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleRenting through this agency was a traumatic experience, quite frankly. Without exception, I was treated with disrespect at every stage of the process. Several layers of management proved useless and the Council and Ombudsman were reported to. To call this office a 'circus' would be an understatement. Feel free to share your challenges with me as I may be able to help.
Jake · 25 June 2024
Agent replied · 24 August 2024
Dear Jake, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI used Dexters to rent a flat and had the best experience. John and his team worked so hard to find me my dream flat. They were always positive, kind, easy to reach and listened to exactly what I wanted. I cannot thank them enough and would recommend them to everyone, absolutely wonderful people!
Stephanie · 28 October 2024
Agent replied · 11 November 2024
Dear Stephanie, Thank you for your kind comments regarding John and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleJoe and his team got a good offer on the house in 2 views. Sold it easily and were very supportive all the way along . Thanks so much
Christine · 22 August 2025
Agent replied · 22 August 2026
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
GoogleWould give a 0 if I could. We went under offer on a property with Dexters (specifically dealing with Hannah Thelwell). There were tenants in the property and they informed us they were moving out in 3 months time. We started they buying process, paying for solicitor fees, surveys etc. amounting to nearly £1000. We then found out months after going under offer that that the tenants lease was actually a year long and they understandably did not want to move out which resulted in the sale falling through and us as first time buyers loosing out on nearly £1,000. Dexters did not care in the slightest and lied to us throughout the whole process, the tenants rented the property via Dexters so they knew fine well the lease length. Would actively avoid using them again and would not recommend Dexters to anyone.
Leanne · 2 March 2023
Agent replied · 30 July 2023
Dear Leanne, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleManny and the entire Dexters team have been an absolute pleasure to work with. She has always been professional, very knowledgeable and supportive during what can be a very stressful time. No query or concern has been too small and my calls have always been returned quickly. I really can't recommend Manny and the team at Hammersmith highly enough. Thank you.
Catriona · 22 May 2024
Agent replied · 21 June 2024
Dear Catriona, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAustin and Manny were excellent, I had such a great experience and would not hesitate to recommend them!
Rama · 22 November 2025
Agent replied · 22 August 2026
Dear Rama, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThe Dexters Hammersmith team were brilliant from start to finish in helping sell our property. Really proactive in finding a buyer, responsive to developments and queries throughout the process, and great at keeping all parties involved on track. Special thanks to Sian and Oli for looking after us so well day-to-day, and to Hannah for getting the process underway initially. Great team - would recommend.
R · 22 February 2024
Agent replied · 21 June 2024
Dear R A, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCohana Chandroo from Dexters is one of the best property agents for following up on sales and pushing the exchange and completion. She understand the whole process and able to manage and communicate among parties.
Yu · 22 July 2026
Agent replied · 22 August 2026
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleManny Athwal was professional and accomplished in her approach to letting our property from the start. Her communications were excellent and we were kept fully informed with feedback and when an applicant had been found. We had no doubt that the Dexters approach would find a suitable tenant quickly and it did. The true professionals in the London lettings market.
Adam · 22 May 2024
Agent replied · 21 June 2024
Dear Adam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Manny. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe sold our flat recently and are very happy that we chose Dexters. They're incredibly friendly, knowledgeable, and were very flexible in arranging viewings around our busy family life. Huge thanks to Oliver and his excellent communication skills, in making it as stress free a process as possible, especially with regards to managing complexity of the chain. Huge thanks!
Alex · 7 June 2024
Agent replied · 21 June 2024
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a good experience working with Dexters Hammersmith and Sian Allison in my search for a home in Brackenbury Village. They listened to my needs and took a proactive approach, reaching out whenever they found properties that matched my criteria. Thanks to their services, I found my dream home within just a few months and only a handful of viewings. The entire process was smooth, and the deal was successfully closed last week.
RW · 22 August 2025
Agent replied · 22 August 2026
Dear RW, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 4/5
GoogleExcellent service. Hannah and Matt were always easy to contact with any issues during the sales process. Dexters as a whole got a lot of people through the door to show my flat and we did sell the property, even at a time when the housing market was becoming difficult and challenging for sellers. Why 4 stars and not five?... I very rarely review a full 5 stars regardless, and in my personal opinion, their charges are a just a touch on the high side, but maybe that's the price of a good agent!
In summary, I highly recommend Dexters and I would happily use them again.
Ian · 2 December 2022
Agent replied · 30 July 2023
Dear Ian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAustin (manager) and Oliver are super guys.
Before them Joe and Michael Mott.
As a renter in London W6, landlords can be tough and the team in Hammersmith go …
Uday · 15 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a pretty smooth experience all together. I’d like to thank Ellie White for being so patient and helping us facilitate the full process!
Curtis · 22 August 2025
Agent replied · 22 August 2026
Dear Curtis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.