Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSian and Avni handled the sale of my flat and can't begin to praise the work they have done to get my flat sold. Sian handled the showings and negotiated the sale price. She has always been responsive, professional and available for updates. Her interactions never felt rushed and she made sure I was up to date on any developments. She kept a very positive attitude throughout the process. Once the transaction reached the next stage, Avni is the kind of person you need to keep everyone in the focused on the task at end, including other parties involved in the transaction. She will push everyone as needed and periodically when things are not timely or where there is unnecessary lag. She will not let a day pass without checking in and asking for updates. I strongly recommend Sian and Avni both for your purchases and sales!
D · 22 August 2025
Agent replied · 22 August 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleVery good experience buying an apartment with Dexters Hammersmith. From the beginning to the end of the process, Siam was very professional and responsive, keeping us well informed about the progress and next steps. Great estate agents to work with and highly recommended for anyone looking to rent/buy in the area.
Karol · 30 March 2026
Agent replied · 13 April 2026
Dear Karol, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience with Dexter’s Hammersmith! The whole process was smooth and professional from start to finish. A special shoutout to Austin, who was incredibly helpful, responsive, and went above and beyond to make sure everything went perfectly. It’s rare to find such genuine customer service these days, highly recommend Dexter’s Hammersmith if you’re looking for a reliable and friendly estate agent!
Lucy · 22 November 2025
Agent replied · 22 August 2026
Dear Lucy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleReally smooth experience renting with Dexters. Austin was very responsive, straightforward with paperwork, and made the whole process really easy. Would recommend to anyone looking for flats in the area.
Katherine · 19 August 2026
Agent replied · 22 August 2026
Dear Katherine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAs a first time landlord, I've had a brilliant experience with the Dexters team in Hammersmith. Both Manny and Shazia have been especially helpful in advising me on how the rental process works, getting me up to speed on recent policy changes, as well as sourcing a pool of great tenants quickly and seamlessly organising the whole contractual process. They've been extremely patient, friendly and always happy to answer any of my questions along the way; I would highly recommend them to anyone looking to rent out their property.
Alice · 1 August 2026
Agent replied · 22 August 2026
Dear Alice, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience renting a flat through Dexters Hammersmith. Austin was highly communicative and responsive to my questions as a first-time renter. I felt supported throughout the entire process!
Stella · 22 July 2026
Agent replied · 22 August 2026
Dear Stella, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAustin was an absolute pleasure to work with! Even while we were based in Los Angeles and searching in the London area, he made communication very easy, and stress-free. He was friendly, responsive, and truly went above and beyond to help us. Highly recommend!
Bridget · 6 April 2026
Agent replied · 13 April 2026
Dear Bridget, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleAustin and his team provided a prompt, professional and efficient service throughout the rental process. Austin was very responsive and helpful - always happy to provide additional assistance when needed. As a result, we had an impressively quick turnaround from offer to move-in day. I would recommend this estate agent.
Dec · 13 February 2026
Agent replied · 13 April 2026
Dear Dec, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma
★★★★★ 5/5
GoogleMassive thanks to Gabrielle Andu. She is exactly the type of agent you need when looking for a new place. She takes the time to truly assess your needs and consistently finds suitable places based on what you're after. Highly recommend! Thanks Gabi, for your help!
Volkan · 16 March 2026
Agent replied · 13 April 2026
Dear Volkan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWe had an amazing experience working with Ellie to find our property in Hammersmith. She was incredibly friendly, helpful, and knowledgeable - not just about the property itself but also about the area. It was clear that she genuinely cares about finding the right home for her clients, and her passion for what she does really showed. The entire process was smooth and enjoyable thanks to her guidance. We would highly recommend Ellie to anyone searching for their next home. Thank you for all your help!
Ben · 3 April 2025
Agent replied · 22 August 2026
Dear Ben, We really appreciate you taking the time to leave such lovely comments about Ellie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAustin was incredibly helpful in securing our rental property. The entire process was smooth and quick, which made a potentially stressful experience feel effortless. He was consistently communicative and highly efficient when dealing with any issues that arose. I would definitely recommend his services.
Megan · 23 March 2026
Agent replied · 13 April 2026
Dear Megan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleGreat help from the very beginning! Ellie was quick to respond and provide clear, helpful information. The entire process of finding and securing a flat was smooth and stress-free, thanks to professionalism and efficiency. She listened to my preferences and found me a place that was exactly what I was looking for. Highly recommend her services if you are looking for a hassle-free, efficient experience!
Bartosz · 22 August 2025
Agent replied · 22 August 2026
Dear Bartosz, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleBig shout out to the team at Dexters Hammersmith, and in particular Austin Britton. I needed some help my rental information and Austin sorted it out quickly and it was exactly what I needed. Something that would take weeks and back and forth elsewhere took less than a three minute call. Thanks so much Austin!!
Georgiana · 13 November 2025
Agent replied · 13 April 2026
Dear Georgianna, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 1/5
GoogleVery disappointing experience with Dexters Hammersmith.
I travelled almost 2 hours for a confirmed viewing and arrived early. I even emailed beforehand to confirm I was there.
The agent did not show up. When I called the office after waiting, I was repeatedly told that the agent was “on the way” and “arriving shortly”. After waiting even longer and calling again, I was then told the property had already been let and that an email had supposedly been sent earlier that morning.
I checked my inbox, spam and all previous correspondence carefully, no such email was ever received.
What disappointed me most was not the cancellation itself, but the lack of honesty, communication and professionalism. A simple truthful explanation and apology would have been enough.
Unfortunately this caused a significant waste of time and travel.
John · 22 May 2026
Agent replied · 22 August 2026
Dear John, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleMy husband and I had an excellent experience securing a flat for our daughter with Dexters. Austin was friendly, informative and available to assist us throughout the process. We found a flat and got through all the paperwork very quickly. We would be happy to use Dexters again for future home rental or purchase needs.
Gina · 22 July 2026
★★★★★ 5/5
GoogleShazia was super helpful, everything was communicated clearly with full transparency keeping me in the loop with all updates.
Definitely a recommended agency to deal with and get everything done.
Ahmed · 22 May 2026
Agent replied · 22 August 2026
Dear Ahmed, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleOur 2nd time renting with Dexters and we couldn’t recommend Austin from the Dexters Hammersmith branch more. As well as being professional and informative, Austin is very personable and understood all our needs as a family.
Austin was always readily available to answer any questions and helped us navigate the process.
Thank you Austin for finding us our dream home!!
Aoife · 22 August 2025
Agent replied · 22 August 2026
Dear Aoife, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleThank you so much to Ellie for being so proactive in helping me find a flat in the area I want with all the amenities I need. She has been an honest, informative, knowledgeable and kind agent who made me feel supported, heard and cared for all throughout this fun and exciting yet stressful process. Her prompt responses made me feel acknowledged and involved. I'm grateful to her.
Thank you also to Manny who has helped me with the processing of my application and kindly negotiated for me and my best interest in terms of the contract. When I felt like backing out, she was encouraging, and she found a way that works for my situation. I appreciate her and her kindness, expertise and professionalism.
Jhanyn · 4 December 2024
Agent replied · 11 December 2024
Dear Jhanyn, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWe had the pleasure of working with Austin, and we couldn’t be more impressed with the service he provided. From start to finish, Austin was professional, knowledgeable, and incredibly helpful. He kept us informed at every stage, always going above and beyond to ensure everything ran smoothly.
What really stood out was his genuine care for our needs. He made the entire process stress-free and was always quick to respond to any questions or concerns we had. Austin’s expertise and dedication truly set him apart, and we would not hesitate to recommend him to anyone looking for exceptional service.
Thank you, Austin, for making what could have been a daunting process so seamless and enjoyable!
Sosou · 27 November 2024
Agent replied · 11 December 2024
Dear Sosou, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Austin. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleMy wife and I had a fantastic experience with Austin from Dexters, he firstly went above and beyond to find us a beautiful property which was not yet on right move we were blown away by the customer service. He was very trust worthy and kind throughout the whole process. Any issues he would help resolve for us over WhatsApp, my wife and I have had many bad experiences with estate agents before disappearing and not helping when we needed them, Austin has been very responsive and helpful. 5/5 recommend
Matthew · 27 November 2024
Agent replied · 11 December 2024
Dear Matthew, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Austin. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Sian! Sian was super helpful, communicative, efficient and an all round lovely person. As first time buyers, some of the processes of purchasing a first home are quite daunting and at some points we felt quite lost but with Sian answering all of our questions and needs we felt very calm and lucky to have her guidance. Thank you for all you have done for us Sian and all the best!
Alicia · 20 November 2024
Agent replied · 11 December 2024
Dear Alicia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sian. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience working with Cohana Chandroo. She was incredibly knowledgeable about the local market and helped me find my ideal house within weeks. Communication was always clear, and she was quick to respond to my questions. I highly recommend Cohana to anyone looking to buy or sell a property
Mina · 22 September 2025
Agent replied · 22 August 2026
Dear Mina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJoe Wheeler was extremely helpful in his assessment and initial marketing of the property.
Cohana Chandroo liaised with potential buyers and then managed the sale to a swift and satisfactory completion.
All in all the very best experience that I have had with estate agents in many years of buying and selling properties.
David · 22 May 2026
★★★★★ 5/5
GoogleWe were under quite some time pressure to find a place and Dexter's services were smooth and satisfactory throughout the whole process. I'd like to give a special shoutout to Kelvin, our estate agent who was kind enough to accommodate my work hours -- staying until out of business hours so that I could attend the viewing for my current place. He was proactive and very quick to respond to all of our enquiries. I couldn't have had a better experience!
Leo · 17 August 2024
Agent replied · 24 August 2024
Dear Leo, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
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