Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

759 reviews across 2 platforms

164 King Street, London, W6 0QU

Part of Dexters, see every office.

Dexters's office in London, at 164 King Street, is rated 4.9 out of 5 across 759 reviews on two platforms, including 758 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

758

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Thank you so much to the Dexters Hammersmith team especially Hannah Thelwell who helped me immensely on my property search! As of today, I have completed on my property and it has been so professionally and seamlessly handled by the effervescent team at Dexters Hammersmith! Hannah really went the extra mile for me ensuring safe key collection so that I could move in on time. Eternally grateful to you guys!

Mark · 30 July 2022

Agent replied · 30 July 2023

Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Honest opinion- If you’re looking to let your property, speak to Manny at Dexters. Her expertise, knowledge and professionalism are second to none. I’m really pleased that I chose Dexters who were far superior than the other agents I spoke with! Thank you to the team for your hard work :)

Aman · 22 November 2025

Agent replied · 22 August 2026

Dear Aman, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I would just like to say thanks to the team at Dexters for pushing forward our requests before the move in date . John was very attentive and answered all are queries throughout the letting process.

Marc · 28 October 2024

Agent replied · 11 November 2024

Dear Marc, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma

5/5

Google

It has been an interesting time trying to sell our flat thanks to the pandemic and all the chaos that has brought, but Hannah promised us she would deliver and so she did! Thank you Hannah for finally getting us there and to Avni for being brilliant at keeping us up to date with all the nitty gritty. What a team! Keeping doing what you do and THANK YOU!

Susannah · 30 July 2022

Agent replied · 30 July 2023

Dear Susannah, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It has been an absolute pleasure working with Austin throughout my property search. He has been consistently professional, friendly, and incredibly helpful. His communication has been fantastic from start to finish. I highly recommend!

Chrissy · 9 April 2026

Agent replied · 13 April 2026

Dear Chrissy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Austin. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Rachel has been absolutely wonderful to work with in finding our new home. She’s been extremely helpful, diligent, and communicated clearly throughout the entire process. While moving is often times very hectic, Rachel has alleviated much of the stress and made our transition much smoother. Thank you for your help and finding us our new home!

Chloe · 9 September 2023

Agent replied · 30 September 2023

Dear Chloe, Thank you for your taking the time to leave kind comments regarding the team. The Dexters team wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It took Dexters only a few days to let my flat out at the asking price. Manny was a star, highly professional and a natural problem solver. Thanks also to Kelvin for his meticulous work and to the entire team.

Xxx · 3 August 2024

Agent replied · 24 August 2024

Thank you for your kind comments regarding Manny and Kelvin and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Very positive experience , despite the sale taking place at a distance with everything handled on my behalf with no fuss. Sian even read the meters for me just before completion. Thoroughly recommended.

Gill · 9 April 2026

Agent replied · 13 April 2026

Dear Gill, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

All good as managing agents. Ellie is efficient and thorough.

Linda · 22 August 2025

Agent replied · 22 August 2026

Dear Linda, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Joe was very helpful in a very complicated property purchase.

Radoslava · 22 August 2025

Agent replied · 22 August 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Matthew was very friendly, knowledgeable and communicated openly throughout the process despite some challenges. When things got going Avni was very helpful in chasing things up quickly to move to a swift exchange. Have dealt with a lot of estate agents in the area over the years and Dexters have certainly been the best. Would happily recommend.

Harry · 30 June 2023

Agent replied · 30 July 2023

Dear Harry, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Great experience renting our flat with Dexters. Manny was absolutely fantastic throughout the process, taking meticulous care to respond to all our questions / queries and being patient and supportive throughout!

Umar · 20 November 2024

Agent replied · 11 December 2024

Dear Umar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

We were on a short timescale to acquire a rental property. The agent was very responsive to the queries I had. All communication was clear, professional and timely which facilitated our rental completion in a quick time. I would recommend the team. As a tenant guarantor I have no concerns that if in the future I have any questions I can contact them and be sure of a prompt response.

Karen · 13 February 2026

5/5

Google

I’ve recently been searching to buy a flat and Hammersmith was one of the areas I was looking in. I cannot emphasis enough how helpful Matthew Hardaker was in my search. I’ve viewed a lot of properties recently with different agencies and I cannot praise him enough. He took the time to really understand what my needs were and showed me a number of suitable properties.

Rob · 30 July 2022

Agent replied · 30 July 2023

Dear Robin. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Ellie White at Dexters was incredibly helpful and professional throughout the process of finding my new home with my flatmate. She was always responsive, knowledgeable, and made the entire experience smooth and stress-free. Her friendly and approachable manner made me feel well-supported every step of the way. I really appreciated her dedication and attention to detail.

France · 22 August 2025

Agent replied · 22 August 2026

Dear France, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Thank you to Ellie for helping us out!

Joshua · 22 August 2025

Agent replied · 22 August 2026

Dear Joshua, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

Manny has been fantastic in our search for a property in Hammersmith. She made the whole process easy from beginning to end and showed a genuine interest in helping us find the right property. Having rented through several London estate agencies over the years, the service we received from Dexters was second to none. We are thrilled with our new home and will definitely be recommending Dexters to our friends and family!

Jessica · 30 July 2021

Agent replied · 30 July 2023

Dear Jessica, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I can't recommend Dexters enough. Avni Patel and Hannah Thelwell went above and beyond at every stage of my flat purchase. I couldn't have asked for more friendly, responsive and professional people to work with. They took all the stress out of the process and made it so easy. Dexters will always be my go-to estate agent now after such a great experience.PositiveResponsiveness, Quality, Professionalism, Value

Melissa · 22 June 2022

Agent replied · 21 June 2024

Dear Melissa, Thank you for your review, and mentioning your experience with Avni and Hannah in our Hammersmith office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Looking for the right property is always a challenge and Daniel made that challenge exceptionally easy. He was patient and attentive to our needs and understood what we were in search of. He didn’t throw random properties at us or properties that just happened to fit our specs, rather he took into account the details that we were looking for & this made the search faster than expected. A big thank you for your hard work!

Noura · 30 July 2020

Agent replied

Dear Noura, We greatly appreciate you putting aside the time to submit a review about our Hammersmith Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I just completed on my flat in Stamford Brook Mansions and my experience with Oli at Dexters Hammersmith was top notch. Very professional at all times, knowledgable of the local area, and worked hard to get the sale complete on time and effectively. Thanks Oli!

Samantha · 22 February 2024

Agent replied · 21 June 2024

Dear Samantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Recently rented a new flat through Dexters and couldn’t be happier with the service we received. Our agent Manny was incredibly professional, attentive, and dedicated to helping us find the perfect home. She provided valuable insights.

Karim · 25 July 2024

Agent replied · 24 August 2024

Dear Karim, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters Hammersmith have been brilliant to work with for the sale of my flat. After new photos were taken, the sale soon followed. They responded quickly to emails, plus the support from Carla, Hannah and the team is second to none. A quick sale, very happy buyers and very happy sellers! Would definitely recommend them for others trying to sell in the Hammersmith and Fulham area. Thank you Dexters!PositiveResponsiveness, Professionalism

Hannah · 25 August 2021

Agent replied · 30 July 2023

Dear Hannah, Thank you so much for the fantastic feedback, the team at Hammersmith are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I had a great experience with Dexters Hammersmith. They have some of the best properties in the borough, and my agent, Ellie, was incredibly nice and helpful. She provided all the information I needed and guided me through the process. Thank you, Ellie! Ask for her, she is the best agent!

Abril · 22 September 2025

Agent replied · 22 August 2026

Dear Abril, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Myles is a considerate and patient person, we viewed quite a lot of properties so far and even though I haven’t able to find anything for me, he’s always willing to help.

Nifur44 · 24 September 2024

Agent replied · 24 October 2024

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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