Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

806 reviews across 2 platforms

164 King Street, London, W6 0QU

Part of Dexters, see every office.

Dexters's office in London, at 164 King Street, is rated 4.9 out of 5 across 806 reviews on two platforms, including 805 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

805

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Hannah and her team were amazing during the whole process of the sale of our property. She was great with her communication and constantly kept me in the loop regarding what was happening. Definitely recommend using Dexters, as they are a professional team. P.S ask for Hannah if possible as she is a superstar :-)

Tharan · 30 July 2022

Agent replied · 30 July 2023

Dear Tharan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Matthew and his team are amazing. We were shown the property by Camilla, while Albano who is their preferred mortgage broker was very thorough in explaining first time buyer's mortgages. I did not end up getting a property with them due to my affordability but would highly recommend their service!

Leo · 31 January 2023

Agent replied · 30 July 2023

Dear Leo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Matthew and the team worked tirelessly to secure a buyer for our house and kept us informed every step of the way. Having achieved the asking price, Avni then ensured everything progressed swiftly to exchange and completion. We would certainly recommend Dexters - they provide an excellent service.

Matt · 1 April 2023

Agent replied · 30 July 2023

Dear Matt, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Manny’s expertise and attention to detail made all the difference. She went above and beyond to make sure everything went perfectly. I’m really impressed and would happily recommend her to anyone looking for a top-notch agent.

Anu · 22 November 2025

Agent replied · 22 August 2026

Dear Anu, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Google

I recently found a property through Dexter. The Lettings Consultant was Daniella Esser. She was very friendly and provided information/process descriptions in a timely manor. The Letting Hub service was used for document management, which was also quite useful.

Robert · 24 November 2023

Agent replied · 21 June 2024

Dear Robert, Thank you for your review. Our teams work really hard to make sure they offer a 4* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Recently I rented a property through Dexters Hammersmith and found the service to be excellent. Dale Goodall, the agent that helped me, was extremely helpful while negotiating the flat and made sure I was aware of each step of process, which I really appreciated. Also, the property management team, especially Anna, have been very efficient and friendly. Big shout to Daniel as well. Overall I highly recommend them!

Andre · 29 July 2019

Agent replied

Dear Andre, Having read your review, we would like thank you for your feedback about our Hammersmith Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Hannah has been superb navigating a very frustrating and tricky sale process for our flat in Chiswick. She has gone way above and beyond to keep the process moving and resolving many issues along the way to achieve a great outcome . I would struggle to find a better service from any other agent.

Mike · 30 July 2022

Agent replied · 30 July 2023

Dear Mike, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Georgina Gallagher helped me in my search for a flat in the Hammersmith area. She was quick on her response, very accommodating, very knowledgeable, polite and honest. She was responsive but not too pushy. It was a pleasure viewing with her.

Zina · 22 September 2025

Agent replied · 22 August 2026

Dear Zina, We really appreciate you taking the time to leave such lovely comments about Geprgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

4/5

Google

Mrs Elie White assist us from the first day she was assigned for our follow up. Very professional & human, she is very helpful and tackle all the issues and always find ways to satisfy our demands Highly Recommanded Assane & Rouba Hammersmith, London

Zoumbre · 22 August 2025

Agent replied · 22 August 2026

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Sadly we had the task of selling our late sister's house in Brackenbury village. After talking to a number of other agents we chose Dexter's and we have no regrets. Sian Allison and her sales team threw themselves at the task of getting …

Penny · 22 August 2025

Agent replied · 25 December 2024

Dear Penny, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Can't fault my experience with Dexters Hammersmith! Worked with Hannah who was nothing but professional, friendly and extremely prompt and helpful with any queries I had. She went above and beyond from the beginning and supported us every step of the way. Can't recommend Hannah and the team at Dexters Hammersmith enough - will definitely use them again!PositiveResponsiveness, Quality, Professionalism

Ellie · 22 June 2021

Agent replied · 21 June 2024

Dear Ellie, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Moving home is always a stressful experience but Dexters in Hammersmith have done a marvelous job in keeping the process of renting as relaxed as possible. In my case I had a tenancy takeover for a flat. I want to thank specifically John who handled all the steps, answered any queries and made everything so smooth. Would definitely choose again in the future and recommend wholeheartedly. The entire team does an awesome job!

Lorenzo · 25 July 2024

Agent replied · 24 August 2024

Dear Lorenzo, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Cohana and the Hammersmith Sales team were amazing! She was very knowledgeable, diligent and responsive to my enquiries. Would highly recommend them! Thank you

Kv · 6 October 2026

5/5

Google

It was a pleasure purchsing through Dexters, initally I was contacted by various different offices however they all seemed to know our requirements. Carla Bergonzi was our main contact with James Cox helping along the way. I would highly recomend the team at Hammersmith as I know agents dont have a great name but for this instance we had a great experience... Thanks again carla! X

Shannon · 29 July 2019

Agent replied

Dear Shannon, We greatly appreciate you putting aside the time to submit a review about James and Carla from our Hammersmith Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Recently worked with the excellent team at Dexters Hammersmith for the purchase of a property. A BIG thank you to Charlotte and Carla for helping secure a smooth transaction, and always keeping us up to date every step of the way, which was extremely helpful and much appreciated. I would not hesitate recommending the Dexters Hammersmith to anyone looking to buy in the area.

Michelle · 24 April 2020

Agent replied

Dear Michelle, I was delighted to read the comments in relation to our Hammersmith office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We received extremely prompt and friendly service from Ellie and Manny, who got in touch with us very proactively, having found rental accommodation for us that not only met but surpassed our needs as a family. Thanks for all of your attentive support!

Shannon · 22 August 2025

Agent replied · 22 August 2026

Dear Shannon, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Manny was simply wonderful. She sensed out when we were being undersold by another Estate Agent and was proactive in delivering what she promised. She is a thorough professional, who studies the market properly. I would be glad to seek her help again in future.

Jay · 1 April 2023

Agent replied · 30 July 2023

Dear Jay, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Buying a house is a stressful process but the team at Dexter's Hammersmith were truly amazing. They not only helped us picked the perfect house but also worked with us and aided us until the very end. They have amazing contacts who will assist you with anything you need - even after you get the keys!PositiveResponsiveness, Quality, Professionalism

Ali · 25 August 2021

Agent replied

Dear Ali, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

What should have been a straightforward sale became complicated due to unforeseen issues around the lease. Avni, Ollie and the team worked incredibly hard to resolve the situation and ensure the sale could complete.. Highly recommended.

DES · 24 November 2023

Agent replied · 21 June 2024

Dear Des, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been amazing, I bought a house through Olly, he was great from start all the way through to completion. Highly recommend.

Richard · 6 October 2026

5/5

Google

So happy with the customer service. Manny responded quickly to queries and went above and beyond to make sure everything was handled smoothly.

Bmunii · 6 October 2026

5/5

Google

I have been interested in looking for a Rental in the Ealing area, Dale offered exceptional customer service and took genuine interest in going the extra mile to provide me with all the information I required. Dale was incredibly warm, helpful and professional. He is an asset to your company and I will definitely be using Dexter’s when I look to finalise a rental agreement.

Hannah · 29 July 2019

Agent replied

Dear Hannah, Thank you for taking the time to write a review about the great service you received from our Hammersmith Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I had the pleasure of working with Gabrielle. She was amazing and extremely professional - made my whole experience smooth and enjoyable. Thank you!

Jasmine · 29 September 2026

5/5

Google

Alice in Dexters Hammersmith is truly an asset to the office there. She responded to my questions quickly, going above and beyond in terms of service. She was patient with my very long list of nitty gritty questions and was able to accommodate me where possible. Thank you Alice (and Charlotte), love the new home!PositiveResponsiveness, Quality, Professionalism

Adam · 25 August 2021

Agent replied

Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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