Dexters London reviews

★★★★★ 5/5

Google

Happy to rent using Dexters, Jourdain has been very informative and helpful through the process. The communications with the landlord were good because of his help. Hope to deal with you guys again. Thank you.

Ted · 2 March 2023

★★★★★ 5/5

Google

Great service from the whole lettings team at Dexters, and a special thanks to Daniel and also Helen, for helping to get us moved in as soon as possible. It was a stressful affair but we managed to get there in the end thanks to them. Fully trustworthy and would definitely recommend.

Tamana · 1 May 2020

★★★★★ 5/5

Google

Angel was great. Very friendly and eager to help us on our flat hunt. Whilst we ended up finding a property elsewhere would recommend to anyone looking for some good properties with experts at the helm!

Elliot · 1 January 2023

★★★★★ 5/5

Google

Fantastic experience working with the West Ealing branch of Dexters. I was looking for 8 weeks before I spotted the flat and they quickly sealed the deal in a timely and professional manner. Highly recommend Dan and his team to deliver and keep their tenants satisfied.

Christos · 9 September 2021

★★★★★ 5/5

Google

Working with Dexters West Ealing on letting my property has been a wonderful experience for me as a Landlord since day one especially dealing with Daniel who has been enthusiastic and dedicated every step of the way. It is the most important qualities I was looking for in a new agent and I found it in Daniel. His perseverance to followup and achieve the best possible deal is remarkable and with the help of his team has delivered what I was striving for. I wish him and the Dexters West Ealing team all the best & look forward to working with them on a new property very soon.

Ziad · 1 May 2023

★★★★★ 5/5

Google

Having successfully rented a place in a very short time with minimum hassles, wanted to voice out my appreciation for Dexters, especially Jourdain. His patience and professional approach made what could have been a difficult process quite easy. Cheers.

Robert · 30 July 2022

★★★★★ 5/5

Google

Dexter has always helped to find a place to live. We’re really happy to contact them every time we need them. Especially Jourdain Lay in west Ealing Dexter has looked after us to get the perfect property. Thank you

Javier · 30 July 2022

★★★★★ 5/5

Google

Dexters in West Ealing helped us find a new property. David Hughes was a pleasure to work with throughout the process. He was super helpful, and answered any and all questions we had quickly and professionally. Definitely recommend!PositiveResponsiveness, Professionalism

Sam · 20 June 2022

★★★★★ 1/5

Google

If I could rate 0 stars I would. We rented a house in Ealing which was not only highly overpriced for what it was, but we were treated awfully from start to finish and beyond. Kim was our point of contact during our tenancy and was completely sided with the landlady. We moved into a property where the back door didn't lock properly the shelves in the kitchen cabinets weren't secure and the tiles in the kitchen were painted over. The kitchen cabinets had holes in the back (within a few months of our tenancy we had mice which WE were immediately blamed for, assuming that we were messy tenants - NOT the case) and we then had to wait months for them to agree to arrange a pest control service, meaning we had to buy shelves to set up and put our food on while we waited. We were signed into this tenancy with the understanding of a long term tenancy and without much warning we were told the landlady wanted to come back and so our tenancy would finish at a year (while frustrating, a lucky escape I suppose). Upon leaving we were trying to cancel our WiFi and struggled to, as we had signed up for an 18 or 24 month contract and so this needed to be broken. In the process of this being cancelled the landlady kept trying to open a new account and clearly hurled abuse at Dexters for this not being completed, which was absolutely thrown our way. Our explanation as to why this was more complicated than usual fell on deaf ears and I had a string of angry emails from Kim regarding this. What's worse, we were then accused of STEALING a lampshade that was never in the property to begin with (we had photo evidence and even had evidence on previous inventory reports that never state it was ever there). To even flat out accuse a tenant without asking, demanding that it be returned instantly and then getting shouted at over the phone about it was outrageous and not something I'll forget in a hurry. Finally, when we decided to take our case to the TDS we were told not to several times by Kim because 'It would take too long' and 'You won't win'. Luckily for us and unfortunately for them we all moved back in to our family homes so were in no rush to get our money back for a future deposit, so we took our case to the TDS. After she delayed applying for it (I'm talking MONTHS), we won our case and the landlady received LESS THAN HALF of what she claimed for. I will never ever rent or buy/sell from Dexters ever again, and I urge everyone I know to do the same.

Emma · 30 July 2020

★★★★★ 5/5

Google

Very good follow-up by Daniel. Very good communication, was kept upto date with the tenant search process when necessary, was very proactive with getting tenants into my property. Will definitely be working with Dexters to secure future tenants for my other properties. Good experience, Thank you Daniel.

KEN · 28 September 2020

★★★★★ 5/5

Google

Jourdain has been extremely professionl during the whole process. He has been very helpful and he was really quick at responding all our requests. Excellent service from a tenant's perspective! I would definitely recommend Jourdain and Dexters as they have been brilliant!

Anthony · 30 September 2021

★★★★★ 5/5

Google

Wonderful experience securing my new tenancy. Very helpful and polite. Highly recommend as my experience was seamless. Thank you Dexter's West Ealing Estate Agents.

Rachel · 31 August 2023

★★★★★ 5/5

Google

We have used Dexters West Ealing for 2 tenancies thus far. The communication (phone and email) is always prompt. They managed to find tenants promptly with no gaps in the tenancy. Nothing is ever too much trouble and they give great advice when issues arise. We have been dealing with a few agents at the office but mostly Daniel Bradshaw and suffice to say that if Daniel ever was to leave that branch we would be incredibly disappointed! Thank you for the great work!

Nikolina · 1 January 2023

★★★★★ 4/5

Google

I lived in one property for 3 years and Daniel was very helpful and always done his best to help with any issues i had

Astrut · 9 July 2023

★★★★★ 5/5

Google

Jourdain has been extremely professionl during the whole process. He has been very helpful and he was really quick at responding all our requests. Excellent service from a tenant's perspective! I would definitely recommend Jourdain and Dexters as they have been brilliant!PositiveProfessionalism

Anthony · 20 June 2021

★★★★★ 5/5

Google

Daniel and the team were most helpful and professional when helping us let out home. Any worries were out at ease and they were flexible and amendable to any needs we had. Communication was always clear and I would definitely recommend using Dexters West Ealing

Nadine · 3 September 2020

★★★★★ 5/5

Google

I have been considering moving to the area so popped in to Dexters to see what they had available. Daniel was really helpful and gave me a good insight in to the local area, as well as the types of properties available. Thank you for your help!

Michelle · 29 July 2019

★★★★★ 5/5

Google

had a best experience with Dexters West Ealing in 13 years i lived in London. especially big thank you to Jourdain Lay, he is the best one, quick response, professional service and friendly.

As · 30 July 2022

★★★★★ 5/5

Google

Daniel and his team were incredibly helpful, professional and went above and beyond in order to organise my rental particularly during such a difficult time. I would recommend their services highly to anyone looking for a local agent.PositiveResponsiveness, Quality, Professionalism

Alison · 20 June 2021

★★★★★ 5/5

Google

Briefly: They are Exceptional. I would definitely recommend them. If you choose this team you will not make a wrong decision. Special thanks to Daniel and his team. Maximum level customer care and support. Clear communication, I felt so that they are really wanted to understand my expectations and meet with them. I wanted to rent a flat in Ealing and they found the perfect flat, “home” for me very quickly. Thank you. Property management team is highly recommended, too. Exceptional customer care, support and focus on details. They are very responsive, easy to reach. Special thanks go to Milos. He will handle and solve any of your problems within very short terms.

Jozsef · 31 July 2018

★★★★★ 5/5

Google

Jourdain has been extremely professionl during the whole process. He has been very helpful and he was really quick at responding all our requests. Excellent service from a tenant's perspective! I would definitely recommend Jourdain and Dexters as they have been brilliant!

Tayla · 26 November 2020

★★★★★ 5/5

Google

Lauren, who was our Dexter agent, was most helpful and really showed personal interest in trying to help us find the perfect place. Daniel and his team were also very efficient and supportive in guiding us through the application process and referencing. Would definitely recommend!

Joy · 29 July 2019

★★★★★ 4/5

Google

We are very happy with the professional service from Dexters West Ealing. We dealt with Helen and Jourdaine, who were both great help and made looking for a flat far less stressful! They were honest, and easy to reach whenever needed.

Milica · 25 November 2020

★★★★★ 5/5

Google

I recently rented a property from Elisa in the Ealing branch and received an easy and stress free experience. Elisa was very helpful and took her time with me. She has great customer service and a friendly manner which made the whole experience perfect!

Nikita · 29 July 2019