Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

298 reviews across 1 platform

42 Broadway, West Ealing, London, W13 0SU

Part of Dexters, see every office.

Dexters's office in London, at 42 Broadway, is rated 4.8 out of 5 across 298 reviews on 1 platform, including 298 Google reviews rated 4.8.

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4.8 / 5

298

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

The whole team (David and Daniel in particular) have been super friendly, helpful and professional throughout this entire experience. The market has been really tough for renters and I was having a horrible time with other estate agents. I’m grateful to Dexters (West Ealing branch) for finding me a lovely property, negotiating on my behalf and providing efficient service from start to finish! Cheers team!

Chelsea · 2 November 2022

Agent replied · 30 July 2023

Dear Chelsea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

I find Dexters are not the cheapest but as a remote landlord I've received great levels of support from Daniel and his team. Much appreciated. Would give 4.5 stars if that were possible.

Carol · 29 July 2019

Agent replied

Dear Carol, Thank you for taking the time to write a review about the great service you received from our West Ealing Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Couldn't be more happy with the place we just move in, Jourdain was super friendly and helpful! Definitely recommend if anyone is looking to move in this area :)

Maggie · 5 December 2020

Agent replied

Dear Maggie, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

The worst property agency ever!!!! I would never recommend anybody to deal with them! Very poor service! Did not help on my requests to help with some issues during I was living in the property. Very disrespectful staff with lack of information and knowledge. When the tenancy came to the end they claimed money for the stuff I did not have and actually never it was never mentioned about and they wanted me to pay extra for a day I did not live in the property ( nothing mentioned in the tenancy agreement)!!!!! People, please, be careful when it is offered to sign "NOT CLEAR" tenancy agreement, such as dexters suggests!!!!!!

Volodymyr · 29 July 2019

Agent replied

Dear Volodymyr, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We had dealt with some terrible estate agents prior to dealing with Dexters and had been really let down on a number of properties. However, our experience with Jourdain from Dexters was totally different; he had a friendly approachable manner, his communication was excellent and we were kept in the loop every step of the way and he really fought for the property on our behalf. We would give Jourdain 10/10 and would highly recommend the service. Kate and Lottie

Kate · 29 July 2019

Agent replied

Dear Kate, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our West Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

My husband and I are thankful to Dexters West Ealing Estate Agents especially Daniel, Helen and Sabrina for their constant support, patience, professionalism and swift responses to our queries. Keep it up!

Ma · 29 July 2019

Agent replied

Dear Elena, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Had a great experience with Dexters. Jourdain was a massive help, very thorough and professional. Would definitely recommend.

Nicole · 30 July 2022

Agent replied · 30 July 2023

Dear Nicole, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Daniel has been extremely helpful in letting out my flat, he was extremely responsive and helpful throughout the process ensuring that we found a great tenant for the flat. He has since continued to show exceptional service being the point of contact between us and the tenants ensuring that any issues are resolved quickly. Could not recommend him and the Dexters team more.

William · 12 November 2019

5/5

Google

Mr Daniel is a Very helpful agent . If you are interested in a property in West ealing you won't find better, faster and most reliable agency than Dexters west Ealing.

Nino · 29 July 2019

Agent replied

Dear Nino, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

renting a property with dexters for a while now, Kim has been great in looking after us

Tiago · 30 July 2022

Agent replied · 30 July 2023

Dear Tiago, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very good service, especially Mr. Jourdan was kind and helped us. Thank you

Gladis · 1 January 2023

Agent replied · 30 July 2023

Dear Gladis, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service from Daniel and the team. Highly recommend them.

Sukhdeep · 1 April 2023

Agent replied · 30 July 2023

Dear Sukhdeep, Thank you for taking the time to leave a lovely review regarding Daniel and the West Ealing team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I rented through Dexters West Ealing Broadway branch. Must say that I had the best experience with them. They are on point, supportive, great customer sevice and friendly professionals. I would highly recommend anyone wanting to rent, rent from them and speak to Jourdain or Daniel. Thank you guys for your services and wish you both all the best for the future.

Mohammed · 29 October 2022

Agent replied · 29 October 2023

Dear Magic, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently moved to Essex and used Dexters to find us tenants for our property in Ealing. It was the first time we'd used an agent so we were not sure what to expect. They managed to find tenants for us within a week and it was all such a smooth process, keeping us informed all the time. It really put our minds at ease and allowed us to focus on our own house move. I'd highly recommend!

Blane · 29 July 2019

Agent replied

Dear Blane and Lou, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great advice and service from Daniel, Jourdain and the team in West Ealing!

Pierre · 2 December 2022

Agent replied · 30 July 2023

Dear Pierre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

David and Daniel are heros! So patient and professional. Thank you West Ealing Dexters. Highly recommend.

Glori · 30 July 2022

Agent replied · 30 July 2023

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I have been extremely happy with the very professional and friendly service offered by Daniel Bradshaw and Jourdain Lay at Dexter s Estate Agency in west Ealing. They are very responsive to any queries and the rental process was a very smooth one. We would highly recommend them to any prospective renters/landlords.

Kathy · 20 August 2023

Agent replied · 27 August 2023

Dear Kathy, Thank you for your kind comments regarding Daniel and Jourdain and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jourdain and the team got us all sorted really quickly and were very responsive with any questions we had. Thanks to Dexters, it was my smoothest move to date!

Chris · 4 September 2019

Agent replied

Dear Chris, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I'm a local shop owner and David Hughes has been so helpful - a total star! I happily recommend him and his team. Great guys!

Nicola · 17 December 2020

Agent replied

Dear Nicola, I was delighted to read the comments in relation to our West Ealing office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Very helpful Answered all my questions clearly and made the move to a new hous easy Special thanks to Lauren for the extra help she provided for my family

Marwan · 29 July 2019

Agent replied

Dear Marwan, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I really enjoyed my experience with the Dexters lettings team in particular Maryam, although I did not end up renting through them I would recommend using them to anyone.

Tara · 29 July 2019

Agent replied

Dear Tara, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Jourdain found us a flat that matched our criteria within our budget, contacted us about it, arranged a viewing, and managed the application process through which we were successful. He kept us informed throughout and answered any questions we had. Can't fault his work! We also had contact with other members of the team on the day we applied, who were very helpful.

Max · 30 July 2022

Agent replied · 30 July 2023

Dear Max, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Very happy with the service provided by Milos this week as he promptly sorted out an urgent request . I would recommend Dexter’s to anyone looking to rent

Simone · 4 September 2019

Agent replied

Dear Simone, We greatly appreciate you putting aside the time to submit a review about our West Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Very happy with Dexters West ealing agents. David, especially was a great help. He understood our requirements and shown the flats accordingly. It saved us lot of time and the energy. They are thorough professionals and checked all the points while finalising the property. Would recommend them undoubtedly.

Neha · 26 October 2023

Agent replied · 29 October 2023

Dear Neha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with David. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

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