Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJourdain and Daniel were very helpful in our house hunting expedition! We were new to the area and looking for a good renting situation close to work. The market may be tight currently but they seemed to have good connections in the community and a perfect living situation opened up the day after I was introduced to the Dexter's team here in this side of town. Regardless of whether or not they have what you're looking for at the time, they are going to treat you well and work hard for you. Highly communicative team. Definitely recommend giving these guys a try if you're looking!
Chris · 30 June 2023
Agent replied · 30 July 2023
Dear Chris, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJourdain and Daniel were very helpful in our house hunting expedition! We were new to the area and looking for a good renting situation close to work. The market may be tight currently but they seemed to have good connections in the community and a perfect living situation opened up the day after I was introduced to the Dexter's team here in this side of town. Regardless of whether or not they have what you're looking for at the time, they are going to treat you well and work hard for you. Highly communicative team. Definitely recommend giving these guys a try if you're looking!
Chris · 20 June 2023
Agent replied · 19 June 2024
Dear Chris, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSuperb experience working with Jourdain Lay at Dexters West Ealing. Jourdain is calm, reassuring, diligent, helpful, and a pleasure to liaise with; he consistently provides support and advice. Renting out my property was not always straightforward. However, Jourdain did his best to make my life as easy as possible throughout the duration. I greatly appreciated his partnership. If you are considering renting your property, I highly recommend speaking with Jourdain Lay.
Fiona · 22 December 2023
Agent replied · 19 June 2024
Dear Fiona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have used Dexters West Ealing for over 10 years and have never found a better deal. They have always been organised and quick to respond, but recently have been even more efficient and extremely helpful, going above and beyond in order to help us through new regulations. All members of the team are polite and friendly and communications with them are always pleasant. Particular thanks to Daniel for helping us through our selective licence application recently.
M · 1 May 2023
Agent replied · 30 July 2023
Dear M Dean, It’s great to hear that you have had a brilliant experience with our West Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding service from Daniel, Jourdain and the team at Dexters West Ealing.
The level of service is excellent - as if I were their only client!
Daniel has so much time to help and explain, always returning calls, and informing me of any changes to letting legislation.
Always willing to advise and guide, and has always recommended good tenants.
I have no criticism at all, which can't be said of many letting agents!
Please don't leave Daniel!
Lila · 2 March 2023
Agent replied · 30 July 2023
Dear Lila, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was very impressed with Jourdain & his team. In the space of 4 days having the house on the rental market, they were able to achieve the asking price and offers above it. After the terrible service we had when the house was rented and managed by RSK for 3 years and even more appalling service with their sales team when we did attempt to test the market, it was a breath of fresh air to see that Jourdain and his team were reliable, professional, respectful towards the potential tenants/ourselves and on time with the appointments! We hope they keep up with the good work.No doubt, we would use Dexters to sell the house one day, if they are as good as their letting team !
Lela · 3 October 2022
Agent replied · 30 July 2023
Dear Lela, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with West Ealing, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally amazing service. I have been living in an apartment in London (near Ealing) where i received the opportunity letter from Dexters.
Once it came to wanting the property letted, i contacted them and since the moment i was in contact with Dexters, it was a very quick and smooth process to get the property rented.
Very surprising that it took less than a week to get professional/corporate tenants. The main agents we dealt with were Alex and Anthony. Alex was there from the start from inspecting the property to communicating everything we needed to know to get the property within right standards. His advice was very useful. Definitely worth renting with Dexters Ealing and especially going for the 5-year agreement as all the safety certificates are included (bonus). If you are a first time landlord, definitely go with Dexters (Ealing), they explain everything in simple terms and ensure you understand everything as well as giving you alternatives. Well recommended
Ruby · 30 July 2022
Agent replied · 30 July 2023
Dear Ruby, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently had a viewing in Hanwell for a property for my wife and my child. I spoke to David from dexters and straight away I could tell he would do all he can to find me my perfect home. He was able to meet my tight time scales with a viewing and even stayed past his finish time to show me around. Highly recommended this Dexters and definitely speak to David who handles each enquiry with the upmost professionalism.PositiveProfessionalism
2 · 20 June 2022
Agent replied · 19 June 2024
Dear Dan, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleBest moving experience I've ever had thanks to David and his team at Dexters in West Ealing. If it wouldn't be for him I would have never even viewed the property I currently live in and it ticks all my boxes. It felt like having my own personal agent as David responded immediately to all my emails or calls and was incredibly professional and helpful. I wish all agents and agencies would be like that! Thank you!PositiveResponsiveness, Quality, Professionalism
Tamara · 20 June 2022
Agent replied · 19 June 2024
Dear Tamara, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI was a tent through dexters for 2 years and 8 month, and had to terminate my 3 years agreement for some reasons. Daniel and his team were very helpful and had to secure a new tenant in a very short period of time, otherwise I would’ve been stuck with costly obligations.
I’m very grateful for there support, no problems throughout the whole period, very responsive, professional, and easy to get in touch with. All the greatest regards to Daniel.
Ashraf · 18 February 2021
Agent replied
Dear Ashraf, Thank you for taking the time to leave such great feedback regarding your experience with Daniel in our West Ealing office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience working Dexters West Ealing Estate Agents, they are clearly a team of professionals who pride them selves on excellence and delivering a service to a high standard. I worked with David who was highly responsive to all emails, arranged a viewing almost immediately and presented properties to us which fit exactly what we were looking for.
David also worked very hard to ensure that negotiations ran smoothly with the landlord and was very supportive in clarifying areas of the process.
Couldn't recommend this team enough, but if you use this branch ask for David H!
Emma · 24 December 2020
Agent replied
Dear Emma. We are delighted that you took the time to leave such a fantastic review which the West Ealing team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had a leak into our showroom from the flat above, that Dexters were managing on behalf of the owner. Within two hours of calling Daisy at dexters in Ealing we had a plumber on site fixing the leak. This swift service meant that the damage was kept to a minimum, once the leak had been fixed, Daisy was very pro active and arranged for the decorating team to pop over and survey the damage, they are now booked in for next week to get the damaged area painted. Great service!!! Highly recommend the lettings team at Ealing Dexters!!
Nick · 10 December 2020
Agent replied
Dear Nick, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience with Dexters west Ealing. I mainly dealt with Jourdain but also the rest of the team on occasion. From the start I received outstanding customer service that was professional, polite and prompt throughout. Calls were always returned and i was always kept in the know of what was happening or what will happen next. They are honest, professional and polite. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
S · 20 June 2022
Agent replied · 19 June 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 3/5
GoogleWe dealt with Sabrina in lettings and she was extremely friendly and helpful at all times. Very professional service and we would happily use the agency again.
Edit (March 2018)
Dexters were very good and efficient with us when we initially were moving in. However since then I have found their follow up service poor. I had a phone call from a gentleman from this branch when we we're trying to sort out a leak coming from the upstairs flat (also managed by dexters) and he was quite rude and dismissive of me. He talked down to me and told me I was wrong as it wasn't anything to do with their upstairs flat (it was...)
There have also been occasions where they were meant to organise repair men coming in and it just never happened- our landlord had to chase them to get anything done
I think their initial service was good but everything since has been disappointing.. I'm hindsight I don't think we'd chose to use them again..
Sally · 29 July 2019
Agent replied
Dear Sally, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleAfter struggling to put our property on rent for weeks by various other estate agents, we were approached by Daniel from West Ealing Dexters who was extremely proactive and keen to help with letting out our property.
Within a couple of weeks contracts were signed and we were very happy with the level of communication they provided. We would receive daily updates on where we stood on our searches and suggestions on how to progress faster.
Based on our above experience, we would definitely recommend Daniel at Dexters West Ealing.
Anisha · 29 July 2019
Agent replied
Dear Anisha, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDaniel and his team were first class. They promptly answered all my queries, were kind, helpful and professional. Daniel listened to my brief on the type of tenant I wanted, respected that and took the time to find the right family. They showed many prospective tenants around my property and I could trust their judgement when giving me feedback. This was refreshing in a market where agents are known for getting any tenant into a property quickly without really listening to the landlord.
Fiona · 29 July 2019
Agent replied
Dear Fiona, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe are renting the flat managed by this branch. Jourdain was really great when looking for place to live. He was really polite, helpful and professional, help us to rent the property quickly and with no stress. Milos is definitely an asset to the company. The house was inspected by him lately and he was really helpful in sorting some of the issues. He work quick and efficient and he's really friendly and understanding. I'll recommend this branch to anyine looking for the house in the area.
Marta · 29 July 2019
Agent replied
Dear Marta, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDear all,
I would like to share with you my experience in trying to find a new house.
I have started the search at the beginning of February. I must say that it was challenging because my situation was peculiar and I faced several refusals of my offers.
After 2 months of searching and being tired of viewings, I found a nice house and the property was managed by Dexter.
In less than 2 days I had a new home and all thanks to Daniel the manager and Jourdain the agent.
I must say that before I was dealing with several other agencies, but nobody was able to understand the advantages of my offer or willing to help me. I thought that I would be forced to look for a sharing solution which was my worse nightmare.
But a big company like Dexter, with experienced people managed to get a house for me.
Viorela · 29 July 2019
Agent replied
Dear Viorela, We are really pleased to read your positive review regarding the service from our West Ealing Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe Estate Agent David Hughes was superb to work with. Very fast responses and went above and beyond to find us a splendid apartment in the location we wanted. If we ever move from here then David at Dexters will be our first and probably only call. We appreciate everything David and Dexters have done to help speed up our moving process. Thanks so much.
Frank · 30 July 2022
Agent replied · 30 July 2023
Dear Frank, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDaniel was amazing! He was very proffesional and efficient in booking viewings for me, and he was able to understand exactly what I was looking for after every visit, and finally helped me find the perfect place which fulfiled all my needs! Moving can be very stressful but Daniel and the rest of the team made the process effortless and offered me support throughout. Thank you for an amazing experience and for helping me find my dream place!!
Georgia · 29 July 2019
Agent replied
Dear Georgia, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSophie was very helpful , friendly and she really went out of her way to help get things done .the managers where also helpful and helped things go smoothly and right on time .would definitely recommend and also use their services again if I need to
Bolade · 22 December 2023
Agent replied · 19 June 2024
Dear Bolade, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDealing with Dexters West Ealing was a simple process and they were very helpful with the entire journey from start to finish. All the staff was very helpful. Would recommend if anyone is using Dexters.
Paramdeep · 20 May 2024
Agent replied · 19 June 2024
Dear Paramdeep, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSophie from Dexters West Ealing is a great agent, I fully recommend her. She was very responsive and frankly - patient - with me, and she processed everything very professionally. Also waited for me when I was late to the viewing, thank you.
Kate · 12 November 2023
Agent replied · 26 November 2023
Dear Kate, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently rented a flat through Dexters West Ealing. Lauren was very friendly and helpful showing me the properties. She even recorded and sent me a detailed video of a property I didn't have time to view in person, which ended up being the one I rented. Daniel was also very helpful and answered every question I had regarding the flat with quick responses. Truly a professional team.
10/10 Would recommend.
Andy · 29 July 2019
Agent replied
Dear Andy, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.