Dexters London reviews

★★★★★ 5/5

Google

Great communication, particularly Daniel. He was always on hand to answer any questions and support us through the process. Even when things don’t go to plan, Daniel found us another property that was perfect. Would highly recommend using Dexter’s when searching for a property. Thank you very much!

G · 1 May 2023

★★★★★ 5/5

Google

Daisy at Dexters property management has successfully managed both of my rental properties for the past few years and during that time she has proved time and time again why a good property manager is worth their weight in gold. Thanks to her our tenants have happily renewed each year and she has saved us both time and money when any maintenance issues have needed addressing. Thank you Daisy!

Ruth · 29 July 2019

★★★★★ 5/5

Google

This was my first time renting and dexters were more than helpful in finding me the perfect property. David was especially helpful in meeting any needs I had and was very attentive with his quick responses to any questions I had regarding properties, and he made it a very easy and stress free experience.

Hannah · 30 July 2022

★★★★★ 5/5

Google

Best moving experience from abroad to settle down in London. Jourdan and his team helped me a lot and make my movement from abroad lot easier. I specially thanks him for helping me on the off day(Sunday), will definately recommend Dexter's West Ealing Estate Agents to everyone who is looking for accomodation in Ealing

Swarn · 30 July 2022

★★★★★ 5/5

Google

Really pleased with the professionalism and ease of working with the team at Dexters West Ealing. Jourdain was our main point of contact and was always there to answer the many questions we had! He explained everything we needed to know and has made our moving process so far run very smoothly. Thank you!

Jamilah · 30 July 2022

★★★★★ 5/5

Google

This was our first time renting with Dexters, and negative experiences with other agencies in the past we were skeptical. However, Jourdain and the team were excellent. Prompt communication by phone and email with no question too complicated (and we had many!). Very reasonable. Highly recommend!

Ryan · 1 May 2023

★★★★★ 5/5

Google

This year was my first time using Dexter. The service was high professional. David Hughes was my estate agent. He kept me up to date with the process and replied to all my questions promptly. David was able to find the perfect property for me that fulfilled all of my requests. Thank you

Molly · 30 July 2022

★★★★★ 2/5

Google

The reference check process is more strict than other agencies. I don’t recommend this agency if you just moved from overseas. There is no onboarding. I had to follow up on bills, broken lighting fixture, or how to operate remote doorbell system myself.

Felix · 20 June 2023

★★★★★ 5/5

Google

As a longstanding Client/Landlord of many years I would like to express my grateful thanks to all the team at Dexters. Once again they exceeded our expectation. They are super efficient , reliable and always get the job done to our satisfaction. Special thanks to Daisy, Sarah, Lucy and all the rest of the friendly guys in the office . Keep up the good work.

Delyse · 29 July 2019

★★★★★ 2/5

Google

The reference check process is more strict than other agencies. I don’t recommend this agency if you just moved from overseas. There is no onboarding. I had to follow up on bills, broken lighting fixture, or how to operate remote doorbell system myself.

Fei · 1 May 2023

★★★★★ 4/5

Google

Excellent service by Dexters, in particular Daniel Bradshaw who goes out of his way to resolve issues relating to management of a property let through Dexters. I would not hesitate to recommend him to get things done. He is a doer rather than putting things on the back burner. Professional and what we pay for.

M · 30 July 2021

★★★★★ 5/5

Google

A big thanks to David Hughes for helping us get the flat we wanted.Your good work is much appreciated.More power to your good office.

Maura · 20 May 2024

★★★★★ 5/5

Google

Have been using Dexters West Ealing lettings services for a number or years now and have always found them very professional and easily contactable when needed. There has been a consistent team over this period with familiarity and knowledge helping a lot. Particular thanks to Jourdain and Daniel.

Tim · 30 July 2022

★★★★★ 4/5

Google

Excellent service by Dexters, in particular Daniel Bradshaw who goes out of his way to resolve issues relating to management of a property let through Dexters. I would not hesitate to recommend him to get things done. He is a doer rather than putting things on the back burner. Professional and what we pay for.

Monica · 6 January 2021

★★★★★ 5/5

Google

Many thanks to David Hughes and his dedication to finding and securing me a new home, completely new to me being a first time renter. All questions and correspondence answered speedily and fixed an issue promptly off his own back. Lovely to have met you & thanks again for your hard work.

Rebecca · 30 July 2021

★★★★★ 1/5

Google

Never rent a property with Dexters in my life! It was our first time to rent an apartment with Dexters in West London from 2022 - 2023. We never imagine every single aspect of the rental process could possibly go wrong and eventually needed to escalate the matter to external authority about our unfair and unprofessional treatment. Just to name a few, · Check-in: Apartment door keys' malfunction for 2+ weeks which eventually led to door lock change after Dexters' brute force attempt to open the door. · Tenancy renewal: No proper and timely communication on the rental arrangement near the end of fixed term, with drastic change within 1 month from rental renewal with contract signed to rental termination. · Notice served: No proper delivery of notice served until we asked for clarification upon receiving deposit release request. · Check-out: No communication on when/ how/ how much deposit release would be processed for 2+ weeks after check-out. 3+ chasers were sent and eventually escalated to TDS for resolution. · Complaint: Went through the complete internal complaint process but response from Dexters’ senior management did not seem to be apologetic to our horrific rental experience with various excuses provided. If you do not want to experience the same dreadful rental process as us, Please do avoid Dexters.

Alvin · 28 September 2023

★★★★★ 5/5

Google

Jordain has been responsive, and super helpful from day one. We arranged multiple viewings, asked many questions, and have received fantastic service. Dexters proved very flexible - accommodating our specific needs with regards to work and move-in days, making it possible to go with our first choice apartment. All in all, a great service and delightful experience.

Aaron · 4 October 2019

★★★★★ 5/5

Google

Daisy, part of the Dexters property Management team at Dexters, has been excellent for us as tenants. If there was ever anything that needed resolved or questions answered she was quickly on the case. I would recommend Daisy and the team the Ealing Broadway office to anyone looking to rent their home or rent through an agency.

Josh · 29 July 2019

★★★★★ 5/5

Google

Jourdain was extremely helpful when we were looking for our new rental. We felt like he really listened and understood our needs & requirements, and this was reflected in the properties he showed us. We were super pleased with the whole process.PositiveResponsiveness, Quality, Professionalism

Andrea · 20 June 2022

★★★★★ 5/5

Google

Many thanks to David Hughes and his dedication to finding and securing me a new home, completely new to me being a first time renter. All questions and correspondence answered speedily and fixed an issue promptly off his own back. Lovely to have met you & thanks again for your hard work.

Becca · 24 December 2020

★★★★★ 5/5

Google

We just moved in to our new flat thanks to everyone at Dexters West Ealing who were professional,efficient and helped us to get the keys within two days ! Especially Jourdain who communicated with us through out and made it all possible ! Will highly recommend Dexters estate agents to friends and family! Well done !

Liliana · 29 July 2019

★★★★★ 5/5

Google

Working with Dexters West Ealing on letting my property has been a wonderful experience for me as a Landlord since day one especially dealing with Daniel who has been enthusiastic and dedicated every step of the way. It is the most important qualities I was looking for in a new agent and I found it in Daniel. His perseverance to followup and achieve the best possible deal is remarkable and with the help of his team has delivered what I was striving for. I wish him and the Dexters West Ealing team all the best & look forward to working with them on a new property very soon.

Ziad · 20 June 2023

★★★★★ 5/5

Google

Daniel Bradshaw is an excellent manager at West Ealing Branch. Very efficient tanency service . Daniel is exceptionally good at his job with landlords and tanents equally. If you are looking for a property to rent or for good tenants i highly recommend that you contact Daniel. Thank you Daniel for your help and support.

Ruby · 4 September 2019

★★★★★ 4/5

Google

Dexters were very customer oriented and was ready to help any time. They were ready to attend to the issues in one call shot. Kim was very helpful in particular to understand the issues at the property and also tried her best to get things sorted . We would recommend Dexters. They are thorough professionals.

Vinodhini · 29 July 2019