Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

298 reviews across 1 platform

42 Broadway, West Ealing, London, W13 0SU

Part of Dexters, see every office.

Dexters's office in London, at 42 Broadway, is rated 4.8 out of 5 across 298 reviews on 1 platform, including 298 Google reviews rated 4.8.

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4.8 / 5

298

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Daniel was extremely professional and helpful throughout the transfer of tenancy process. It was great service. Thank you.

Paul · 29 July 2019

Agent replied

Dear Paul, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

A completly different attitude from the main Ealing office which is great! Lauren helped us find our new flat and she has been so nice and approachable. Our last experience with the Ealing office was quite bad but this time around with West Ealing it was much better. Daisy our property manager from the previous flat has also been quite helpfull throughout the past 2 years.

Sara · 29 July 2019

Agent replied

Dear Sara, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Professional and efficient service from start to finish! Thank you Daniel for all your help. Highly recommend

Catherine · 29 July 2019

Agent replied

Dear Catherine, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Had a viewing with Jourdain from West Ealing branch last week and couldn’t have gone better. He was very professional, answered all my questions before, during and after the viewing. Whilst the property wasn’t suitable for me, Jourdain has stayed in touch and continues to help me in my search. 5stars really!!PositiveProfessionalism

Ana · 20 June 2022

Agent replied · 19 June 2024

Dear Ana, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Guys are great, super helpful and efficient, big thanks to Helen and her patience with us.

Gintare · 4 October 2019

Agent replied

Dear Gintare, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Google

It's unfortunate that you cannot rate below 1. Worst experience ever, from Lauren, to Daniel, to the other managers Grace and Michael, we had the pleasure to speak also to the director for how they messed up, and still not able to solve the issues. Even the landlady of the flat changed agency. Awful experience and I wouldn't even recommend to my enemies.

Chiara · 29 July 2019

Agent replied

Dear Chiara, Thank you for taking the time to leave your review. I understand our Area Director Jamie Hearne has spoken to you and will be in contact with you. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Milos Ozegovic was is v helpful and deals with matters quickly with my rental property

Julia · 29 July 2019

Agent replied

Dear Julia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our West Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Have been using Dexters since 2006 until ~2014, stepped away for cheaper management fees for 3 years with disastrous results and returned to their care in 2017. They brought my house back to its original condition and found reliable tenants and managed all repairs to exemplary standard. Couldn't fault, would happily recommend especially for overseas landlord. Low stress turn key management. Thanks Dexters!

Adam · 29 July 2019

Agent replied

Dear Adam, We appreciate you taking the time to submit your review regarding the service you received from our West Ealing Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent service, Daniel and the team always kept me informed and updated. Would recommend.

Terri · 29 July 2019

Agent replied

Dear Terri, We greatly appreciate you putting aside the time to submit a review about our West Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

West Ealing Dexters are very good. I have been a tenant for close to 5 years and looking forward to continuing. They're very friendly, approachable and helpful. In my experience they've always sorted out my issues in efficient manner. Definitely would recommend

Sundarapandian · 2 March 2023

Agent replied · 30 July 2023

Dear Sundarapandian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service from a prospective tenant's perspective! They were always quick to respond to my questions and were especially helpful regarding the referencing check, which was a little bit trickier in my case because I was relocating back to the UK from abroad. Special thanks go to Jourdain and Daniel for assisting me throughout the process of finding a new flat.

Jan · 31 July 2019

Agent replied · 30 July 2023

Dear Jan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our West Ealing office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

my boyfriend and I are really thankful to Dexters west ealing. they found us what we were looking for and they were patience in all the process. I really recommend this agency and in particular Jourdain who helped us in every step of the way.

Roberta · 29 July 2019

5/5

Google

Lauren, who was our Dexter agent, was most helpful and really showed personal interest in trying to help us find the perfect place. Daniel and his team were also very efficient and supportive in guiding us through the application process and referencing. Would definitely recommend!

Joy · 31 July 2018

5/5

Google

A great service! I'd highly recommend Jourdain Lay in particular, 10/10!

Alfred · 29 July 2019

Agent replied

Dear Alfred, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

David and the West Ealing team were very responsive and communicated great during our renting process. It made the experience must less stressful, and kept everything efficient. We are very happy with our experience!

Madison · 30 June 2023

Agent replied · 30 July 2023

Dear Madison, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was reallly pleased with the support I received whilst conducting my property search. We had very specific needs and Daniel ensured that we were only contacted about relevant properties which met our needs/ requirements. We were very happy with the property we secured and could not rate the service we received any more highly.

Charlotte · 29 July 2019

Agent replied

Dear Charlotte, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I've used Dexters in West Ealing to let out my flat in Hanwell for the last 7 years. I have found them to be responsive to queries - even when outside their remit - and very quick at finding tenants. Combine this with competitive, transparent pricing and Dexters are a win for me.

Olivia · 31 July 2019

Agent replied · 30 July 2023

We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

How estate agents should be!!! Daniel and his team have set the standards high. Quick to respond, effective, efficient and most importantly did what they said . Reliable, professional and a pleasure to work with. 5*

Tamsin · 29 July 2019

5/5

Google

We searched our first property through Dexters West Ealing. Agents here are efficient, responsible and kind. We had a great experience.

Daniel · 22 December 2023

Agent replied · 19 June 2024

Dear Daniel Yu, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A great experience with Dexters west Ealing from the start. Really helped myself and my partner acquire this amazing property. Jourdain was very professional and really made our move from Dublin Ireland even easier. Thank you Dexters.

Nauman · 28 August 2018

5/5

Google

A great experience with Dexters west Ealing from the start. Really helped myself and my partner acquire this amazing property. Jourdain was very professional and really made our move from Dublin Ireland even easier. Thank you Dexters.

Noaman · 29 January 2018

5/5

Google

What a wonderful experience especially with Dominic being a wonderful agent would highly recommend being in touch with them if you want to get active and good engagement for finding a new place.

Prachi · 2 December 2022

Agent replied · 30 July 2023

Dear Prachi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jourdain Lay is the person you can trust, a consultant who knows his job and will be honest with you. Jourdain, you are professional, efficient and very dedicated! Thank you for all your help!

Cosmin · 8 July 2019

5/5

Google

Great service, really friendly team and very professional. It was our first time renting out a property, Jourdain, David and rest of the team at Dexter's made things really easy for us. Would highly recommend.

S · 30 July 2022

Agent replied · 30 July 2023

Dear Sarega, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

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