Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

Part of Dexters, see every office.

Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

wonderful experience dealing with folks at the Ealing office. Saif Afzal was our contact agent and he was excellent. He provided us a tonne of property options to choose from and helped us find our ideal rental on short notice. I highly recommend their service!

Ben · 29 July 2019

Agent replied

Dear Ben, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

After long time of looking around west London through other estate agents. Finally, I found the best choice property within the affordable price. Thank Negin & Camila for the good deal that I got and you are really so supportive, accommodating and full of motivation

Salem · 29 July 2019

Agent replied

Dear Salem, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Cameron was super helpful and made the whole move-in process smooth and stress-free.

Hubertas · 3 June 2025

5/5

Google

Amazing customer service, made the process so smooth and seamless!

Camille · 18 August 2026

5/5

Google

Our experience with Dexters has been fantastic! They have a very friendly staff. In particularly, Negin and Lucy who were my main contacts -- their communication has been superb! It made it all easy to move into our rented house! Thanks Negin and Lucy!

Niraj · 29 July 2019

Agent replied

Dear Niraj, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ally is amazing, she has helped my wife purchase our BTL. She is always will to help and always returns my calls. Can not fault her, I would highly recommend Ally to anyone and the team at Dexters too. Keep up the great work.

Nelesh · 29 July 2019

Agent replied

Dear Nelesh, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Elisa was extremely helpful with my property search and was very informative to make my decision when renting a property. She went above and beyond to meet my needs and even did overtime. Cannot recomend her highly enough. Kind and generous. Thank you Elisa

MAN · 29 July 2019

Agent replied

Dear Man Cave Tribe, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Yasmin was absolutely amazing! She has excellent customer service skills, she listened to all my needs and supported me thoroughly throughout the process. Thank you Yasmin for helping me find my dream home, she made me feel confident and comfortable throughout the whole process

Charlie · 29 July 2019

Agent replied

Dear Charlie, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great experience using Dexter's and Saif has been very hands on and helpful in our search, and again throughout the negotiations on the property. We got exactly what we were looking for for the perfect price! Thanks for all your help Saif!! 10/10 service!

Anna · 29 July 2019

Agent replied

Dear Anna, Thank you for taking the time to write a review about the great service you received from our Ealing Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Amarhl has been really helpful, and been so responsive to all my messages during my house hunting. Definitely my go to person in Dexters Ealing if I decide to move to Ealing! Thanks a ton for your help, Amarhl!

Gayatri · 8 February 2021

Agent replied

Dear Gayatri, Thank you so much for leaving a great review about Amarhl. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Anthony was awesome at helping find our next home! He was very responsive and sent me lots options within our requirements and even drove me to some of the viewings because I have been on a crutch! Couldn't recommend Dexters more :)

Coley · 30 March 2020

Agent replied

Dear Miss Cashman, We are delighted that you took the time to leave such a fantastic review which the Ealing team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had to rent my flat out and Jimmy was incredibly proactive, flexible and helpful and I would highly recommend them to anyone selling or letting out properties in Ealing. Thanks again for all of your help!

Shiv · 7 July 2021

Agent replied

Dear Shiv. We are pleased to read you received a five star service from Jimmy in our Ealing office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Dexters Ealing were very professional in finding me a property. Dina showed me around and was friendly and knowledgeable of the area. I found a property I loved on my first viewing. Very impressed, keep up the good work.

Remi · 10 December 2020

Agent replied

Dear Remi, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

Contacted Tom Ellis to request a sales valuation which was undertaken by Nick. I never received contact after that. I chased Tom for an update but he didn't reply. Wasted my time and I have now instructed another agent to sell my property.

Martin · 10 November 2024

Agent replied · 10 December 2024

Dear Martin, I am concerned to read your comments and have passed them to the Director of our Ealing office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

5/5

Google

I had a very good experience with Dexters Ealing team. We've been looking for a flat to rent and agent George Adeyeba was very helpful. He helped us to sorted all the things in a very short time. Would highly recommended him.

Natalia · 6 October 2019

Agent replied

Dear Natalia, We appreciate you taking the time to submit your review regarding the service you received from our Ealing Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Really impressed with the team and how responsive they were - practically had viewings booked in from the first day and have found really good tenants quicker than expected. Massive thanks to Saif for answering all my questions and keeping me updated!

Irene · 5 August 2019

Agent replied

Dear Irene, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

3/5

Google

Kind of shady. Wouldn't let me put an offer in on a rental property unless I gave my bank details over the phone Update 20.12.23 - I spoke to Dexters re. this review. It's their policy to do this, though I don't agree with this policy as there are other ways of validating an offer, it wasn't anything "shady".

Martin · 30 December 2023

Agent replied · 26 August 2024

Dear Martin, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ruchika was very professional and friendly and helped us to find the perfect property based on our quite long "need-to-have" list. The process was very smooth. I would recommend Ruchika to anyone looking to rent a property in Ealing.

Sandra · 20 July 2020

Agent replied

Dear Sandra, Thank you so much for the fantastic feedback, the team at Ealing are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Shan Lewis has been extremely helpful in my property hunt and goes extra mile to understand my requirements. She didnt gave up until I found the property I was looking for. Her extra mile approach makes her reliable and worth recommending.

Jitender · 4 October 2019

Agent replied

Dear Jitender, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Mr Anton provide nice customer service well done

InYour · 2 December 2025

Agent replied · 30 December 2025

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

very engaging and personalized customer service. truly professional.

Sohail · 2 December 2025

Agent replied · 30 December 2025

Dear Sohail, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Great experience with Dexter’s, Billy was our agent and I couldn’t be happier. He kept us in the loop with everything and was very helpful with any questions we had. I look forward to dealing with him again in the future.

Elezia · 29 July 2019

Agent replied

Dear Elezia, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ruchika has been a standout Lettings Manager for us, achieving a monthly rent at the higher end of expectations, using her tenacity and drive. She is a true asset to Dexters and no doubt a role model for her team.

Guy · 6 October 2019

Agent replied

Dear Guy, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent customer service from Dexters Ealing. Anthony has been an absolute pleasure to work with, extremely helpful and has kept all my queries in mind. We did several viewings with Anthony, and he definitely prioritised my requirements!

Mohamed · 24 September 2020

Agent replied

Dear Mohamed, I was delighted to read the comments in relation to Anthony and our Ealing office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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